Overview
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
I would prefer direct contact to those who share common ancestors in their trees
Excellent service. I am more than happy with My Heritage! Keep going...
Good Help for me. My family ist in all continents of the World.
Always a step ahead before competition thus increasing my curiosity
Spoke to a charming young man. Very helpful, he explained everything.
You can get a lot of genealogy information for your family knowledge
I have informed others to use this site. It gives great info.
I immediately received the right advice to investigate and resolve this blockage.
I am entirely happy with all aspects of my "My Heritage" experience.
Ordered DNA kit for a friend. Fast, reliable service. Easy website to negotiate.
Everything went exceptionally well and nothing was overlooked.
Finding ancestors and family all over the world is an amazing experience!
Works great, for me and the rest of my family! We use it daily.
The site has many tools that can be used to help build your family tree.
This is a great database. But, don't import in your tree without controlling dates, names, places, documents or historical files
Use it in concentrated bursts occasionally as time permits.
I'm glad to receive matches and know others are working on the same family line.
My first sample was lost, they sent me another one, no fee. Best
Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records.
The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more.
Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos.
The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members