MyDeal AU

They'll insist that you've changed your mind even if you say you're not satisfied. The Mydeal team is hand in glove with the sellers and rejects the customers complaint summarily. They also arbitrarily state that the item has been used although there isn't any evidence of it. The reviews are false. Most of the high ratings are from their own team. Beware of this site. They are openly defrauding customers by selling stuff that has no value in the market.

The iphone I bought from MyDeal is not on in full working order (despite what their listing says). It has 83% battery health and has only about 3 hours screen time which makes it useless for a full day. Also there are numerous chips on the frame. (see photos). MyDeal just dismissed my complaints and they are not interested in helping me or letting me return it. I paid $545 for a defective phone. Do not buy anything from them.

Bought a 15 hp wood chipper, (took my money)and then given a tracking number that has never been used. Tried to contact them, only by email. In the end somehow got to the transport contractor and they said the goods have never been picked up by them. They won't inquire on my behalf as can't get involved. This is a very unhelpful business and the practice of not having phone numbers to contact my deal should not be allowed in Australia. Have traced the parent or associated company of my deal and their office contact is a message answering set up that does not return calls. I now have to take further action to recover my money, do not use these people.

Be very careful with what you buy from here. I received poor quality counterfeit items. The service from the seller and My Deal was woeful. Eventually refunded the initial purchase costs but refused to refund my return shipping costs - said I had 'changed my mind' when I had done nothing of the sort - I purchased the items in good faith and when I received them they were clearly fake.

My Deal did not seem concerned in the slightest that people are selling fake goods on their platform.

The seller was Giant Power.

I have used MyDeal so many times I've lost count. Everything arrived in an average of 4-5 days. All products I have ordered (except face masks) had free shipping! I even had 2 huge fake turf rolls delivered with free shipping! I live on an island off QLD so this is just exceptional delivery service from Aust Post & MyDeal. Even when one of my products ordered was out of stock, MyDeal eventually (I did have to email them several times to get clarification) continued to communicate via email. They got in touch with seller & informed me to re-order the product from another seller. The money was refunded immediately (3 days) & my re-order arrived within 4 days (to my island)! The products are good quality, a huge range & arrive in mint condition. I thoroughly recommend MyDeal

I purchased a product (worth a few hundred dollars) through Mydeal, I felt safe as I used paypal although after I purchased the item I read the reviews for Mydeal and thought that I had made a terrible mistake. The reviews were terrible. After the transaction the communication was very good with tracking number provided and information about its dispatch. The item arrived earlier than estimated and in good condition. I have no problem recommending their services after my experience.

You think you're buying from MyDeal but when something goes wrong with the product they don't want to know about it and refer you back to "The Seller" who isn't MyDeal at all but some other company who you can't find on Google even if you try, except on the MyDeal site. Then you can't find any contact details for them. I bought an airer from them, the castors were such a tight fit one broke off inside the base trying to fit it, one pole was bent and another not enamelled properly and they didn't want to know.

This is to help those who are using the Mydeal website to track an order. You need to go to the couriers website to get an accurate update. I didnt realise this. I had been watching via the Mydeal website and when I missed my goods I went into the Mydeal overview info which you wouldn't necessarily go to when placing an order. In that print it says that once delivery is dispatched you need to track it via the couriers website not theirs. I have recently moved and was waiting for some storage so I can get things off the floor, and because I didnt realise that Mydeal doesnt provide ongoing tracking, I went for a walk for 20 minutes yesterday to get out of the house during restrictions and the courier came at that time. Quite annoying you arent when you order to track via the courier website! Now I am waiting again on the goods and ringing the freight company to see about another delivery!

I ordered flat pack bedside drawers. The delivery guy told me he only delivers to ground floor. This was fine as it is a single storey house. Then he told me only delivers to driveway. This is the most ridiculous bull I have heard in a while. So the big burley guy could not take in the front door. For that reason alone I don't think I will order from them again. I struggled to get these heavy boxes inside.

This website is fraud. They sell products from different suppliers and they do not take accountability for any of the defects of the products. I purchased a nearly $500 worth a pool day bed and it was delivered with one crucial part missing. After numerous emails all they offered me a $50 refund which is useless as I cannot assemble the product without the missing part. DO NOT BUY from this website. Very poor customer service. Now my $500 gone waste.

I purchased 3 items and one was never delivered. With a lot of difficulties, I found a customer service number on their website, I called them, I've sent probably 10 emails so far, and they are not being responsible.
They said my case is closed because the courier delivered, but in my emails, they accepted that they don't have my signature on the receipt.

Do not buy from this business. I bought a faulty vacuum and no one wanted to know about it. Eventually my deal.com told me it was my problem and this fault is due to wear and tear of product and nothing lasts forever. I will never buy from this website again no matter how cheap the products are. Very disappointing!

I have bought many products from MyDeal.com. All have been great value for money & I've never had a problem with delivery. I don't know what the other reviewers are talking about!

Purchased a item back in April got no confirmation email and then they closed my account so they had no record of transactions. Money came out of bank ok. Ive also sent 4 emails without any response. Very Dodgy/

On arrival. Far too much spindle end play. Required packing with a fibre washer. Worked Ok until a chunk of plasic dislodged to get mixed up with the mixture being blended. Wrong grade of plastic & is dangerous.