MyDeal AU

They dont tell you they ou tsource your orders and you pay individual postage rates.
I am deleting my account

The Sony WF-1000XM4 earbuds sold from MyDeal are China model which is region locked to China (no Google Assistant, Alexa available), when first turned on the voice prompts are in Chinese which forces you to download the Sony Headphone app to English.

However, as it's region locked, you will still have no Google Assistant/Alexa in the app settings but will have the Tencent voice assistant instead. Even on the product label, it states it's a CN model (see 1st pic compared to 2nd pic which has a international model label).

Other retailers worldwide (except China for obvious reasons) are selling the international model instead so this MUST be specified on My Deal's product page. Otherwise it's deceiving to consumers.

In addition, severe battery drain overnight to either one of the earbud when they're turned off - NOT turned on (if put in inside the charging case the case's batter will be drained instead). This is Sony's faulty products not My Deal.

Sent a refund request to them. After 2 scripted emails asking me to turn off features & contact Sony, the request was accepted but they say a $15 return fee will be deducted from the refund. This is never stated on their return policy nor can be found on their website, despite the Clause 23 on their Refund Guarantee stating that consumers will get a full refund + they having a whole page blasting their Refund Guarantee.

Juicer only goes for 2 minutes x 3 or it will burn out... They wont do anything about it TERRIBLE don't buy online

Horrendous
http://www.auscompanies.com/en/*******715/E-COM-(AUS)-PTY-LTD
https://whois.auda.org.au/

BOUGHT A MOTTO MOBILE PHONE AFTER TWO WEEKS IT OVER HEATED STOP FUNCTIONING TOOK IT TO HAVE IT REPLCED AS I PASID 220 DOLLARS THE LADY REFUSED TO FIX IT OR REPLACE IT AND SAYS SHELL DEASL WOOITH FAIR TRADING THEWRE IS NO BROKJEN SCREEN OR ANY SERIOUS NATURE THAT WOUKD CAUSE THRE PHONE TO MALFUNCTIOIN DONT TRUST THESE PEPOPLE THEY ARE UNHRELPFUL AND SHOUDK BE NOTED BEFORE THE PUBLIC AT T THIASSTAGE IVE DECIDED TOI SUMMONS THESE PEPOPLE TO FAIR TRADING AS THERE ADVERTISED THERE LOICATED NEXT TO CBA BANK IN ROCKDAKLE IHAVE RECEIPT PROOF OF PURCHASE

WHERE IS MY BACK ORDER CANT EVEN GET A EMAIL RESPONSE OR REFUND WILL NOT USE THIS COMPANY EVER AGAIN. A SIMPLE RESPONSE WOULD HAVE HELPED.

Dont believe them... thet sent to me fake airpods pro 2 i try to connect customer service...

I ordered a 4 in 1 Soccer table thru myDeal and still have not received missing part since October I have contacted myDeal 3 x times

Long story cut short, PLEASE DO NOT DEAL WITH THEM. They are just a bunch of idiots and greedy ***************!

I have dealt with Mydeal for years and everything was always so good. A couple of weeks ago I ordered an office massage chair for $159. I had a man come to put it together but He said there was no massager in the chair it was just a chair. Because he was halfway put together I said I would keep the chair. I contacted mydeal and said that they should at least give me a discount as they had them on special for $131. They have done nothing but muck about. This is definitely not a company I will deal with in the future.