Overview
MyChargeBack has a rating of 3.4 stars from 423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyChargeBack most frequently mention good advice, customer service and great help. MyChargeBack ranks 416th among Financial Advisory sites.
This is just another company that scams people that have already been scammed, basically preying on people. They do nothing more than send legal emails to the Banks and parties involved, and they they deny responsibility they do nothing more. Save your money as they do nothing but busywork to try to make you think they are doing something. Not Court orders or anything.
Why is no one is talking about this?
I hired MyChargeBack to recover money that was stolen from me by a fraudulent broker. They charged a lot of money, and all I got was an erroneous and incomplete Crypto Trace Report.
Its my pleasure to talk to you with friendly environment.
I am victim of scam from Canada visa process.I file a complaint but thank you for the my charge back team who respond quickly and ask me all the details how it happened.
Thank you for your quality time
I Appreciate your response
Thank you
It is wonderful to have someone that is concerned about something that dishonest people are doing to people like me who work hard for our money and to have someone with no honesty take it a on lies that is so convincingly told to me and take my money. Miriam has convinced me now to not easily trust people especially through on line. I thank her so much for giving directions to take my money back.
Julia: We'll be sure to let Miriam know how much you appreciated her assistance, and wish you all the best going forward.
They offer you a videocall, try to show you that you can trust them. After you agreed and paid the fee they disappeared in my case. My experience was that with the disappearance of metadvpro.com they muted all channels. They are a part of the whole scam machinery I assume. DO WOULD NOT TRUST AGAIN!
It's good service, you give some advice and it helps me alot to all of my question regarding my complain. Thanks, I will to to my bank account and as for a refund. I hope they give me my refund thank you have a good day
And we wish you the best of luck going forward!
Since quite some time I have not heard from them and receives no response for a requested call back! I was asked to sign an authorization for a legal firm in Bulgaria? Which I doubt could be the best place to recover claims...
Any experience in this regard?
HM
Horst: We are disappointed that you chose to post a review here rather than contacting us directly. We recommend that you continue to work with your recovery agent. If you have additional issues or questions that you would like to discuss, please reach out to our Customer Satisfaction department at cs@mychargeback.com. Thank you. We are looking forward to a positive outcome in your case.
Very informative friendly, was not trying to scam me and gave me good advice on how to get my money back just going through the bank without their help 👍
That's exactly right Paul. When we believe a prospective client doesn't require our assistance we tell him the truth and explain how he can proceed on his own. We wish you the best of luck going forward.
Lost money to an online scam. I contacted MyChargeBack, and consulted with their representative Nathan Anderson. He was very knowledgeable, professional, and developed a strategy to help me recover my funds. Thanks again to MyChargeBack you are doing wonderful service.
Ramana: We are pleased that we were able to assist you, and we've let Nathan know about your feedback too. Thank you.
The support and follow up I received were very motivating, as I thought I wouldn't be able to get my money back but Eva was very calm and supportive, making sure I was given the necessary audience till I got my money back. I love the consistency with the follow up.
We're pleased that you're pleased, and we have forwarded your compliments to Eva as well.
The initial person with whom I spoke was very good but my main contact was horrible with follow-ups.
I was assured I would be updated even if no progress was made in getting my funds back. This didn't last long. Many months went by, and even almost a year, without a single update. Even when I finally contacted the company about the lack of follow up, they either didn't reply or took almost a week to reply as I did more than one follow up. There was no accountability, no apology, no follow through and no customer service. I didn't appreciate being 'ghosted'. Stay away from this company.
This was a bank recall case, which does require long waiting periods because the correspondence is primarily between attorneys, While waiting for them there is nothing new to report back to the client. Nonetheless, we are no less disappointed by the progress that could be made, but it certainly was not because we did not try. We prepared the bank wire recall request, which out attorney sent, together with a legal demand letter, to the client's bank, claiming that it did not do its due diligence in transferring the client's money to an account in the receiving bank held by a scammer. Unfortunately, however, it turned out that the scammer was spoofing a legitimate company that had ceased to exist. In such a situation, the next step would have been to file a complaint with the relevant financial regulator, but that was impossible in this case because the client did have an account with the receiving bank, which was located in a different country. The client was able, however, to obtain a PayPal chargeback for two other payments made to the scammer after we explained the process and guided the client along the way. According to the contract that the client signed, we could have invoiced a 20% success fee, but did not do so. Perhaps we deserve a word of thanks.
Miriam was very empathic and friendly and made me feel actually a lot better in this situation. She gave me structured information on what's going to happen and no misunderstandings appeared and I thank her for that
That's exactly her Christoph. We appreciate your comments.
I would like to thank Sam for his effort and honesty when talking to me about my case even though I am not dealing with him or his company. I have been bounced around like a ball through all of this and Sam is the first person who spoke any truth. Thank you Sam.
Donna: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in complex transaction disputes. We wish you success in pursuing your case.
After speaking with Sy, he had taken his time explaining in full detail what I needed to do to protect myself from being attacked again by someone who may have hacked into my personal accounts. Before his advice I was confused on where to start. If there's anything where someone feels uncomfortable or confused about getting the right information, they should contact MyChargeBack and speak with Sy.
We're pleased to have had the opportunity to assist you Eddie, and we'll be letting Sy know about your great feedback.
I signed up with MyChargeBack in August 2022 following a huge financial loss I suffered at the hands of an online trading platform scam. The onboarding specialist at MyChargeBack, who was my first point of contact, is Estelle Richey. She reassured me and explained what MyChargeBack could offer with absolutely no pressure on me to sign an agreement unless or until I was completely confident. I was warned that the process of possible fund recovery would be drawn out and a lengthy process. I accepted that and signed a contract with them.
The crypto team agents work as a team and deal with correspondence as it arrives but all info is recorded centrally. Whenever I have felt the need to do so, I have contacted Estelle directly and she has immediately forwarded my questions to the team which has resulted in swift and positive progress. Estelle is a gem. MyChargeBack are lucky to have her as their onboarding specialist.
Thanks James for posting this. The feelings you had when you realized what happened were natural reactions. But unlike many others who find themselves in the same situation is that you decided to take action to seek justice. So what's most important for scam victims to know is that they're not alone if they reach out.
He was great an knowledgeable. He was calm, very professional, soft spoken, polite and sincere. He's doing s wonderful job. If i was you. I wish there was more we could do to catch these ungodly unjust people. If I can help in anyway let me know.
Thanks Joni. That's why we're here!
Hello:
My name is G L. Back on October 18,2023, I contacted Mychargeback for the possibility to recover my money. After several months my case was transferred to a law firm that was only able to write some documents to the banks without even waiting for a response to quit my case. This is a totally disgusting way to another scam. You charged me a meaningful amount of money just to let me hang. These lawyers did nothing about my case.
Wonderful gentlemen i approached him about a fraud i was caught in. Luckily for me my investment was low and would cost me more to recover then it is worth. He sent me more information to help prevent me from falling into such a trap in the future. I am very love the honesty from him. I think from the honesty shown by them they are 100% legit. Thank you again Simon
It's always great to receive a review like this Dave. And we'll update Simon about your feedback too.
Fell into a online forex scam called Treasure Forex. They made a lot of promises, and it looked like I was doing well. However, when it came time for payout I would not be able to withdraw unless I paid a fee. This is when I got the red flag, and I contacted MyChargeBack. Spoke to one of their representatives, Nathan, and he was very informative, and helpful on developing a fund recovery strategy. Thanks MyChargeBack you are doing an important helpful service.
We're pleased to be able to assist you Eric, and have updated Nathan.
Contact person was pleasant, informed, called without delay. Would like to work with her in the future. Unfortunately, in my own case I was told I probably won't be able to get my investment money back due to bank regulations (120 days).
Thanks for the feedback Kirsi. We're always here if you ever need us.
Founded in 2016, MyChargeBack pioneered innovative strategies for pursuing chargebacks and other types of dispute resolution. Its proprietary technologies assist banks by reducing the time and cost that they have to invest in assessing, validating and processing the ever increasing number of these cases.
Today, MyChargeBack has broadened its portfolio by employing state-of-the-art technology to conduct forensic blockchain investigations that trace the path cryptocurrency takes from its point of origin to the exchange at which it was cashed out, as well as cyber intelligence reports about the recipients. MyChargeBack’s expertise and the reports we prepare for our clients are relied upon by courts, as well as police cybercrime units, and as a result, we have growing working relationships with over 450 law enforcement agencies around the world.
MyChargeBack has also been at the forefront of developing proprietary SaaS-based platforms, which are pioneering dispute resolution for chargebacks and investigative services for cryptocurrency transactions.
Led by former financial services executives with expertise in payments, regulation and law, MyChargeBack has worked with its clients to recover millions of dollars in disputed credit card, debit card and bank wire transactions.
MyChargeBack is operated by Cactil LLC and maintains offices in New York, Tel Aviv, and Pretoria, South Africa.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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