MyChargeBack
Questions & Answers

Thanks for asking. We are confident that you will know that from interacting with our staff as your case progresses. But to allow you to confirm that we invite you to speak with one or more of our former clients. Give us a call and we will provide contact information.

Ian, MyChargeBack has handled cases from thousands of clients in more than 150 countries working opposite more than 750 banks. We would be more than willing to put you in contact with one of our former clients who lives near you so you could ask for a reference. Without knowing what the particulars of your case are, what we can promise in 100% effort to recover your funds. We cannot promise 100% success, since all cases are different -- different payment platforms, different banks, different merchants who work with different banks themselves, different payment dates -- all of which impact a client's chances of success. Before accepting any case we provide the potential client with a free initial consultation, during which time we evaluate together what those chances are and let you decide. As a matter of policy, we do not accept case that we judge beforehand to be unwinnable.

We cannot know that in advance. It depends on a number of factors. For example, does the transaction involve a credit card, a bank wire or cryptocurrency? Do you have all the necessary receipts required to process your dispute? Was a contract signed? If so, what are its terms and conditions? Which bank or cryptocurrency exchange is involved? This is why we first provide a prospective client a free consultation, because we need to clarify all these issues before accepting a case.

It depends on the type of case and how complicated it is, but on average it would be 20%.

Grazie per la richiesta di informazioni. Ci risulta che siate già in contatto con il nostro agente italiano.

Gracias por preguntarnos. La respuesta es sí, el número es uno de los nuestros.