Overview
MyChargeBack has a rating of 3.4 stars from 423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyChargeBack most frequently mention good advice, customer service and great help. MyChargeBack ranks 416th among Financial Advisory sites.
I got into financial difficulties with a Scam Share Dealing Service. MyChargeBack guided me through the process of recovery of sums lost. I found them to be very professional, and their knowledge and expertise brought the light at the end of the tunnel into gradual focus. At one of the lowest times in my life when I thought I was alone and struggling
MyChargeBack made me feel positive about my situation. MyChargeBack recovered 100% of my losses and I would urge anyone who is in a similar situation to talk to them. Remember you are not the only person to have suffered at the hands of Scam perpetrators but there is a way forward and it is MyChargeBack.
It was very good opportunity to deal with your respected company.I was very disappointed for losing my money,but you help and supported me to refund my money.
Thank you very much.
We were pleased to assist and are equally gratified with the outcome!
A very prepared team, professional and willing to successfully solve the problem. Very kind and willing to explain and help you with the steps to follow.
Without them I could not have taken the first step.
Thank you Pablo. We are glad to help and promise you that we will invest 100% of our effort on your behalf.
I was very pleased to no end as to the information received from this company which is of great value to me. I appreciate having this conversation which was explained to me very well. Thank you Kindly. Ed
You're more than welcome Ed. We're glad to have been able to help you.
I was impressed with the kind and timely assistance that I got from this agent. They were gentle and accommodating. I am grateful for the eye opener I got from my agent and I would recommend this company to anyone.
Thanks David. We've let the agent who responded to you know.
My journey with MyChargeback was smooth…
My journey with MyChargeback was smooth and they were very professional and always kept me informed.
I am very grateful that today all my investments have been recovered fully.
No more am I going to invest in any company that offers btc or any other scheme.
I would like to extend my sincere thanks to Yuliya who has been a pillar of strength and never give up attitude that I have managed to recover all my funds.
Thank you MyChargeback.
Thank you Christine. It was a pleasure working with you. All the best in the future.
1. On a scale of 1-5, with 5 being the most informative, how informative was the free consultation? 4.5
2. On a scale of 1-5, with 5 being the most responsive, how responsive was the sales agent who assisted you? 5
3. After you signed the contract, within how many days did the documents department contact you? 1
4. On a scale of 1-5, with 5 being the most helpful, how helpful was the documents department? 5
How informative was the free consultation? 5 stars. How responsive was the sales agent who assisted you? 5 stars. Within how many days did the documents department contact you? Few days that was ok. How helpful was the documents department? 5 stars.
I was scammed by elitemineroption and I laid a complain with mychargeback. The person that assisted me gave me advice on how to deal with the matter. People please be aware. You think you doing something to help your family then you get these scammer. Please make sure that these online companies are legit. Thank you.
Riaan: We hope that you will now indeed be able to succeed and thank you for alerting the public that they have to do their due diligence before engaging with online investment sites.
Last year when I got scammed by binary options broker, I was with nothing to live for, after several failed attempts of call back. After this I contacted mychargeback to get my money back, they werent able to recover my money that I had lost last year, they offer one of the worst service and I would strongly advise please not contact these scammers if you are actually in need of a full recovery.
This review is a fabrication. A search of our computer files shows that someone named "Mel R" (surname withheld to protect confidentiality) contacted MyChargeBack in February 2018 but declined to sign up for our services.
I got a call from Rafael. He was very sympathetic to my case. At no point he preasured me to go ahead and deal through Mychargeback. In fact he left the decision entirely on to myself. He was forthcoming with all relevant information to help me with my case.
Vijay: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in card-not-present transaction disputes. Our team of experienced professionals has handled many cases like yours. Thanks again.
Don't believe the negative reviews. They're undoubtedly posted by one of MyCharge Back's jealous competitors (besides the one praising his hacker, who has posted similar comments elsewhere and even admits he wasn't a MyCharge Back client). I know. I had two chargebacks to file with two separate banks and went to two different recovery firms for help. One of them was MyCharge Back, their team is incredible and knowledgeable. They were insistent with my bank, and they got me my money back. The other one was worthless. Instead of spending their time working on my behalf, they kept bad mouthing MyCharge Back. Anyone who wants to know which one it is can contact me offline. Or better, forget about everyone else and just deal with MyCharge Back.
Thank you Thomas. Yours was indeed a complicated case and we are as pleased as you with the outcome.
Since 12.2020 I have instructed MyChargeBack via Georg Rusche to recover my money (3750 via MasterCard + 6000 via Coinbase/Bitcoin). MyChargeBack seems serious to me.
As soon as my case closes, I will write a new conclusion here and adjust the stars.
Boris: Thank you for providing valuable feedback on our services so far. We are looking forward to a positive outcome in your case.
Team was very professional and knowledgable. They also were very understanding about some of the shock and anxiety that one has after being scammed. Although I ultimately decided to proceed with a legal pathway to seek return of my money, my chargeback was very helpful in addressing some of my questions and concerns. They even checked back a month later to see how my case was going. If you don't plan on hiring lawyers, which can be expensive, my chargeback is a good option to try to get your money back.
Paul: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in complex transaction disputes. We wish you success in pursuing your case.
If I had money to pay for the cost to get started it would be awesome... if you are not scammed like I was and have to declare bankruptcy! Then go for it... This company does care, Give them a chance to help, I see it this way... if you have been scammed the way I was you have nothing too lose!
Thank you Mary for the vote of confidence. Perhaps we can assist you in the future.
I paid you $3500. 00 all you did was send me two letters which I in turn sent to the bank. All these letters did was piss off the manager that I was dealing with and then she blocked me. You have not been listening to what I told you about the scam and you are not and have not been doing anything that has been effective in the return of my funds. At this point the $3500 was a lot for me to pay and in fact it was the balance of my earthly funds. You took the case knowing I had very little to work with and I told you that if you took longer than six months I would be bankrupt. At this point as it appears to me I have been scammed by you and I am bankrupt. When I ran out of money as I feared I would you simply stopped responding to me Case *******. Please respond.
Michele: First, we cannot and do not say or promise or guarantee that we will be able to recover a client's funds. We cannot and do not for one simple reason: the ultimate decision to reimburse a client is not ours to make. It rests in the hands of the bank, the financial regulators, or both. What we do promise is to make every effort on behalf of our clients and are ready to review your case to ensure that is indeed what we delivered. Therefore, we reached out via Sitejabber, but you never responded. Without verifying your name we cannot identify your file, review it or communicate with you about it. We regret your decision not to engage with us.
Miss Eva Ibrahim she us an expert in handling the issue,so kind good way of speaking and it's easy to understand and gives time to listen to your explanation am so grateful,I was satisfied and understood the explanation
We agree! And we are pleased to know that we were able to be of assistance.
Thanks for the honest consultation about how I was scammed and the reason why you cannot assist me further, due to the time period of my scammed transactions. Thanks also for the advice to check out first before register for any type of trading on different companies webpages.
Lukas: We're sorry that the circumstances didn't allow us to assist you in recovering your money, but glad that we were able to provide you with sound advice for the future. Good luck here on in.
I had a call scheduled with Lisa. She called me exactly on the day and time we scheduled the call for. Lisa was very friendly and knowledgeable about the case I discussed with her. She explained in detail what I was able to do to proceed with trying to recover my money that was stolen through cryptocurrency scams. I would highly recommend Lisa if anyone needs information on what to do to recover your money from cryptocurrency scams. Thank you Lisa
And thank you Verna. We're glad to have been able top help and have also let Lisa know.
My experience with chargeback was certainly positive and informative. They were very well organized and were able to cut straight to the chase with the cold hard facts on how things would go down. I needed to talk bitcoin no time was wasted talking to the currency department I was put straight through to the bitcoin department and it was very informative. My experience was positive.
Thank you George. We're glad to have had the opportunity to assist.
Founded in 2016, MyChargeBack pioneered innovative strategies for pursuing chargebacks and other types of dispute resolution. Its proprietary technologies assist banks by reducing the time and cost that they have to invest in assessing, validating and processing the ever increasing number of these cases.
Today, MyChargeBack has broadened its portfolio by employing state-of-the-art technology to conduct forensic blockchain investigations that trace the path cryptocurrency takes from its point of origin to the exchange at which it was cashed out, as well as cyber intelligence reports about the recipients. MyChargeBack’s expertise and the reports we prepare for our clients are relied upon by courts, as well as police cybercrime units, and as a result, we have growing working relationships with over 450 law enforcement agencies around the world.
MyChargeBack has also been at the forefront of developing proprietary SaaS-based platforms, which are pioneering dispute resolution for chargebacks and investigative services for cryptocurrency transactions.
Led by former financial services executives with expertise in payments, regulation and law, MyChargeBack has worked with its clients to recover millions of dollars in disputed credit card, debit card and bank wire transactions.
MyChargeBack is operated by Cactil LLC and maintains offices in New York, Tel Aviv, and Pretoria, South Africa.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate the review, John. Thank you.