Overview
MyChargeBack has a rating of 3.4 stars from 423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyChargeBack most frequently mention good advice, customer service and great help. MyChargeBack ranks 416th among Financial Advisory sites.
I got a call back that gave me the information that i needed. Benjamin was very informative and took away all my misinformation. I now know how the scamers work and i wont get scamed again. Thanks for all your help.
After experiencing an issue with a trading company, I was advised to contact My Charge Back for assistance. Upon messaging them, I quickly received a call from Miriam, a representative of My Charge Back. She patiently explained to me the steps I needed to take to resolve the issue and get a refund for my money. Her guidance was very helpful and I appreciate the excellent customer service provided by My Charge Back.
Great to hear Charles. And we've let Miriam know too!
Thanks a lot to MyChargeBack in helping me to recover my money from ******. Highly appreciate profesionalism from your advisor named Yuliya in this process. She guide me very well step my step and at the end after about six months from my last transaction with ****** and nearly 4 months since I raised my case to MyChargeBack I got my money fully back. Highly recommended your good support
Mircea: Thank you for your review and for providing valuable feedback on our services.
I logged an issue with MCB and intial feedback was it would not take long.
6months later, I struggle to get feedback, if i do its very sketchy
The last feedback was its with the legal team upto now I have no idea of how my case is going
For now i will give 1 star, because i cant give 0 stars
We understand and regret your disappointment and truly want to rectify the situation, but our Customer Satisfaction department cannot review your case because the name you use here is not the full name of any customer that we have in our database. Therefore, you will have to provide us with your full name and the date on which your contract was signed so we can retrieve your file.
The person I was talking with was very informative and was very proffessional even though we did not do business at this time the possibility is that we probably will in the future because of the honesty and the empathy I recieved.
Thanks Ben. We appreciate the kind words.
Excellent down to earth honest chat.
Cleared up some confusion I had and I am very grateful my funds have been protected.
Great to receive your feedback Kathy. We're delighted that we were able to assist and have let the agent know!
I was scammed by Bedbrook Int. A large amount of money and i use MyChargeback to help me? My case number: *******
To be honest, they take information from me and they rearrange it in legal way, then they ask me to do it by your self. I get no Advantech of their consultation, i just lost more money.
Samir: Our Customer Satisfaction Department has reviewed your case and found that we provided all the services you contracted from us, namely a Bank Wire Intelligence Report and seven (7) legal demand letters from an attorney. To remind you, the contract did not include anything beyond that, but we did provide written instructions to guide you in reporting your case to your local police. Since we do not have power of attorney over your person, we would have had no standing to lodge a criminal complaint with the police regarding your bank wire. If your police have not assisted you to your satisfaction, suggest filing a complaint with them. We understand and share your disappointment with their conduct but we are not responsible for their inaction.
Got involved with a online crypto currency scam. Nathan of MyChargeBack was very resourceful in guiding me how to avoid, and recognize scams. Professional, informative and helpful.
Thank you Joseph. We're happy to know that we were of assistance, and have informed Nathan about your post.
Mychargeback.com is absolutely worthless firm. They cost me thousands and 7 months later they told that are not able to recover my funds. Scum bags of the top order!
This review is a fabrication. A search of our computer files shows that no one named "Molly I" has ever contacted MyChargeBack, let alone sign up for our services.
I can only say that these guys are great they helped me get my money back as advertised and were with me every step of the way.
Definitely recommend using them if you have had issues with scammers.
D. R.: Thank you for your review and for providing valuable feedback on our services.
MyChargeBack we very professional, empathetic, and helped broaden my awareness not to fall into a trap like this again. Now I know how to avoid online scams. Thank you.
Thanks Vicki. We're always here to help.
You are great dealing with this case, giving me advise. I appreciate it, this is what we need especially if we got a loss of money. I'm feeling better now. Thanks Hanna!
Was an absolute pleasure dealing with Lisa. She was extremely helpful and explained everything to me properly which I really appreciate. Will gladly deal with her anyday.
That's great Estelle. We'll certainly convey your compliments to Lisa.
I thought this Benjamin is a serious person... he was late calling me today 1t 11:45; 11:50 I received an email from him sayng runs a little alte and wilolo call me in 20 minutes. It was 12:12pm and this person has not called.
I do not want to do anything with people who do not keep a serious perspective on the business they want to do
Christian: Benjamin is a serious person, which is why he was courteous enough to send you an email to inform you that he was running late and would call you "in about 20 minutes." He added the word "about" to indicate it was an approximation. And why was he running late? Because he was speaking with another consumer at the time whose many questions he was serious enough and courteous enough to answer in depth. Sometimes conversations do run later than anticipated, We're sure you have made appointments to see a doctor only to arrive and find out (without the courtesy of the notification that Benjamin provided) that he or she is delayed by "about 20 minutes" as well. Would you also give them a 1-star review without waiting to speak with them? As Benjamin mentioned in his email to you he would be happy to re-schedule your call.
This service was very helpful, in not only helping me solve my problems and the issues I had from a Scam that I was involved in, but the representative went out of his way by giving me pointers on how to avoid future scams, as well as Alternative Remedies, according to how I wished to proceed.
Tommy: Thank you for your review and for providing valuable feedback on our services. Our free consultations are designed to ensure that consumers are equipped with fact-based, honest advice regarding their alternatives in card-not-present transaction disputes. Our team of experienced professionals has handled many cases like yours. Thanks again.
Great listener and patient with me. After what I've been through he was very understanding and he would recommend contacting this company for a talk about what can be done.
Thank you very much Krista for your feedback and recommendation.
These useless bunch of no hopers wasted two years, going through the motions of trying to recover my lost funds. There efforts, like the company was and is an abject failure.
Edward: MyChargeBack made every effort to assist you in your complex payment dispute case through all legal means as stipulated in our contract, but unfortunately these sustained and significant efforts on your behalf were not successful. We share your frustration.
MyChargeBack has been featured in leading financial and consumer publications and recognized as a thought leader in dispute resolution and fund recovery consulting. We have been quoted in leading international and domestic publications on issues related to fund recovery including Fox News, CBC News, Consumer Affairs, BankRate.com and CreditCards.com. To date, MyChargeBack has retrieved more than $20 Million for individual clients in more than 100 countries by working with more than 800 banks internationally to recover funds.
Miriam is amazing, calls exactly when she says, and knows everything you want to know about been scammed, so helpful, you can ask her anything, call her now for help.
Indeed she is Natasha!
Miriam Has very good customer service, and helped me out a lot, unfortunately I wasn't able to get my money back but it was still worth the call to find out the next best steps
And we've let Miriam know too Callum. We wish you the best of luck going forward.
Good advice and relevant information. I have had a pleasant talk with Miriam and she was able to give me some hope concerning my "lost" money with Exreom.
We were pleased to have assisted you Gunhild, and have shared your comments with Miriam too. She's always willing to help.
Founded in 2016, MyChargeBack pioneered innovative strategies for pursuing chargebacks and other types of dispute resolution. Its proprietary technologies assist banks by reducing the time and cost that they have to invest in assessing, validating and processing the ever increasing number of these cases.
Today, MyChargeBack has broadened its portfolio by employing state-of-the-art technology to conduct forensic blockchain investigations that trace the path cryptocurrency takes from its point of origin to the exchange at which it was cashed out, as well as cyber intelligence reports about the recipients. MyChargeBack’s expertise and the reports we prepare for our clients are relied upon by courts, as well as police cybercrime units, and as a result, we have growing working relationships with over 450 law enforcement agencies around the world.
MyChargeBack has also been at the forefront of developing proprietary SaaS-based platforms, which are pioneering dispute resolution for chargebacks and investigative services for cryptocurrency transactions.
Led by former financial services executives with expertise in payments, regulation and law, MyChargeBack has worked with its clients to recover millions of dollars in disputed credit card, debit card and bank wire transactions.
MyChargeBack is operated by Cactil LLC and maintains offices in New York, Tel Aviv, and Pretoria, South Africa.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We wish you all the best James. And we'll let Benjamin know.