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Mypicture has a rating of 2.7 stars from 501 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mypicture most frequently mention customer service, poor quality and full refund. Mypicture ranks 12th among Photo Printing sites.
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First class. Fast delivery and excellent customer service. Excellent quality.
Such a fantastic product and service. I have used them 3 times now and can not fault them in any way! Highly recommended and I will use again and again!
Quality of photo to canvas was excellent, packaging and delivery was first class. Would definitely recommend. My sister loved her birthday present!
Quick delivery easy to order online, lovely picture decided to buy more as christmas presents, also well priced
The service, quality, were once again excellent. This was our fifth order and there has been nothing wrong any of them. NTuck
I am delighted with the end product which looks great on the wall, with no loss of clarity despite the large dimensions. More than that, I am really pleased with the efficiency of the service itself - no sooner had I placed my order than it arrived at my door.
Had my order done by this company,( another company had let me down constantly for nearly a month). I emailed them first, told me they could do my order, so I ordered, did my print, took a less then a week, and the results were outstanding. It was for an anniversary present, which was missed by the other company messing me about, but this company made it worth while, because the results were brilliant. I will definitely buy from again.
So pleased to find a company that will turn my pictures into lovely canvas prints to display on the wall. The quality is very good and packaged well to arrive safely. All I had to do was put the cord on the back and all done in 15 minutes including measuring. Everything I needed was included - hooks and cord.
Very pleased with the service and quality of the items, which are excellent value for money.
Really efficient and quick. Quality of the product was excellent and, in my view, great value. Thanks
Good quality canvass pictures, well put together and careful packaging.
I have now had many canvases produced by Mypicture and with one minor flaw (not worthy of return or complaint) some time ago the products have always been as expected, good quality with delivery in a reasonably short time. I am happy to, and regularly do, recommend them. Unfortunately, this time the delivery (by Yodel) was not as it should have been. Driver left parcel in our porch visible for anyone to steal and subject to weather - rain would have damaged it - having left before I could reach the door. If we had been out, I might have been writing a very different review.
Speed, Cost and print Quality very good, let down by aligment on Frame. Borderline rejection, ok for home use but could not give as a Gift. Ive had 6 prints before this is the first time it happened
I am very pleased with my canvas, I've hung it on my stairway wall and it looks fantastic! I will probably order more sometime soon.
Ordered the canvas on the Tuesday and it arrived the following Monday. I was soooo impressed with the quality and size of it, especially at the price I paid. Couldn't be more happy :)
Loved the result, the canvas was amazing. I have had numerous great comments from friends and family. I chose 100cm x 100cm.
First time I have used this site, it was simple to use the site a very happy with my picture canvasses! Great service! Thankyou, will definitely use my picture again!
Very quick and great quality picture. I was worried as other places said the picture was of too poor quality to print but it was perfect and delivered quickly. Highly recommend!
Answer: It's assembled for you to put up when delivered. You can buy attachments off them to hang your pictures too
Answer: Maybe 1 email for every 25 you send - no other contact details, generic responses. Still waiting for a (Ready to ship in 24 hours) item - now nearly 8 days later.
Answer: Dear Michael, Thank you for your message. Your order was shipped on 24.06.2016 With the Priority Delivery untracked option, orders are generally delivered within 3-5 working days after they've been printed. Please allow two extra working days on top of normal delivery times. Your parcel will be delivered shortly with the Royal Mail. Please get back to us if you havent received your parcel 7 working days after the shipping confirmation email was sent. Your My-Picture.co.uk Service Team
Answer: Standard. They mislead with false time frames on the wesbite, and dont show its actually all Germany based
Answer: There was the option to purchase the hanging kit for canvases maybe you could have ordered it for your items.
Answer: I would shop elsewhere, i have received someone elses picture. No reply from emails to resolve.
Answer: You've lost your money they won't refund me for a damaged canvas, total ripoff, hiding behind German laws stating no refunds.
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