Overview
mSpy has a rating of 4.2 stars from 2,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.
This powerful and easy-to-use app lets you track activity on any smartphone or tablet, making it the perfect solution for parents and businesses alike.
MSpy was initially judged for privacy intervention, but this app came out to be absolutely legal if you wish to monitor your kids – that's exactly what I ‘m doing right now. Thanks!
It was a breeze dealing with this friendly and helpful sales department - my problem was taken care of in no time at all! Big thanks for their assistance.
MSpy has helped me to gain a much deeper understanding of what my son is doing on his phone. I'm so glad that we can now monitor everything he does and who he meets with thanks too this app!
My partner's been coming home late recently. Used mSpy to ensure there were no hidden secrets. Thankfully, it was just work. Did experience a lag once or twice, but it did the job.
MSpy's activity monitoring exposed an employee clocking in early and leaving late for personal errands. Saved me money and ensured fairness for other staff.
False info told so I have asked for a full refund. Still have not received one after 12 emails and phone calls. Would not recommend to anyone. Throwing money out the window is less stressful
With mSpy, you'll get the peace of mind you deserve knowing that your children are safe and sound. Whether you're at work or out of town, this app will let you keep an eye on them no matter what.
With mSpy, you can see who they're talking to, what websites they're visiting, and more. Plus, it's totally undetectable, so your child will never know you're checking up on them.
Mspy app works fine. I have no doubt that it is an application created by professionals. Very fast update information in my account, so I can see all messages almost in real time! THANK YOU!
SERVICE DOES NOT WORK (I set everything up right, I work in tech). After contacting them about a full refund as per their site policy, they take weeks to reply and even then just offer different accounts (lite account, extended services, etc.). Last email they said they'll give 50% refund. WHAT KIND OF SCAM IS THIS?
Worried about what your kids are up to online? I WAS! MSpy has you covered. This app lets me keep tabs on their activity, so you I rest easy knowing they're safe and sound.
MSpy is the perfect app for anyone looking to keep tabs on their loved ones. With its easy-to-use interface, you can rest assured that you'll be able to track all phone activity with ease.
Thank you guys for installing the software on my PC. It was super fast and quick. All the agents were patient and kind to me although i'm not tech savvy. Thanks again!
Purchased this app. Unable to install. Customer service number, hangs up as soon as you make your second selection. First selection is "what language do you speak"
Chat service is the WORST! Via Chat, I got transferred around, had to explain myself each time. When I asked for refund, they had the nerve to offer me an additional free subscription to a second devise,
Like, REALLY? One not working isn't enough, I want TWO NOT WORKING, smdh
Dear Paul,
Thank you for contacting us!
We regret to hear that you experienced such a problem with our software! Please provide your customer information so we can help you to resolve your issue effectively.
Waiting for your response,
MSpy Team
I bought this product last week. I specifically asked the "live chat" if I would be able to view the texts off of an iPhone 5. They told me absolutely as long as the phone had iCloud. I bought the product and it did NOT show texts. I tried to contact customer service, but, was told I had to pay $13 to speak to them. I contacted them again and asked to cancel my account and refund my money. They suggested that I buy an Android because they "know there are issues with iPhones." I understand completely that their "fine print" says no refunds. I also understand completely that their advertisement says that you can "read texts from an Iphone5." FALSE ADVERTISING!
Dear Customer,
Thank you for choosing mSpy!
Please accept our apologies for the inconveniences caused due to temporary issues with our system. The case has been resolved and the system is operating well now.
We will be more than happy to compensate you with the lost days of your subscription while mSpy was malfunctioning.
Please do not hesitate to contact our Customer Care team at any convenient time in case you're facing any difficulties with setting up or usage of mSpy.
Also, you may contact me directly at margaret@mspy.com and i’ll make sure that you get a prompt response regarding any issue that might occur.
Sincerely,
Margaret
I found mSpy to be a bit too intrusive and complicated for my needs. The setup process was challenging, and I'm not comfortable with the level of access it requires.
Purchased mspy just to try for one month for my son's phone who was dealing with extreme bullying and abuse at school, without it I doubt such a quick resolution would have been the case. I cannot say enough how much, for my circumstance, this product does was it says.
Viewing time stamps on picture texts and the location to pick him up if danger had occurred helped keep me relieved during the day while at work.
Over the course of using the product I ran into an issue with the gps tracking not continuing to keep record on the specified intervals but when I contacted the support team they issued instruction and was able to be solved with ease and in a timely manner.
While I have not used a competitors product the 3 people currently using that I've recommended this product to have told me it's far superior with better support and much easier to use.
Please if you were considering purchasing make sure you check with a team member so they can best help you pick out what works best for you.
Thanks to mSpy's keylogger, I found out my daughter was struggling with algebra but too shy to ask for help. After some tutoring, she's doing her homework!
This application is terrible and the company behind it ripped people's hard-earned money.
They promised MONEY BACK GUARANTEE and FULL REFUND if I am unsatisfied and when I asked for it just a couple of hours after confirming the purchase, I had difficulty in installing since their system is being detected as a "trojan" virus and that my phone auto-marked it as malicious software which doesn't comply with the safety and privacy standards of any device. After I sent a few emails about my findings, they replied so long and even gave me bunch of reasons saying that I am not eligible for any refunds.
Please be careful with these kind of SCAMS and protect your rights!
Dear Customer,
We regret to hear about your experience.
Please check the latest correspondence with our Billing department to resolve your issue as soonest. If you have any other questions please let us know.
Thank you,
MSpy Team
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- Tallinn, Campeche, Estonia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Angie,
Thank you for contacting us!
We regret to hear that you experience such problem with our software. Please, be informed that all our billing decisions are made in accordance with our refund policy available here: https://www.mspy.com/refund-policy.html
We will be glad to investigate on your case and provide with effective solution as soon as possible. Please, provide you customer information and we will be glad to help you!
Waiting for your response,
MSpy Team