mSpy Questions & Answers

Dear Vivian, You can install mSpy on Android phone without rooting. All you need is phone that you want to monitored in your hands and mSpy subscription. It will take around 5 minutes to install mSpy.

Hello Roops, Thank you for your question. It depends what target device you are using, with Androids and jailbroken iOS devices you can see all deleted messages after mSpy installation and with iOS without jailbreak deleted messages are not available. In case you have any more questions please contact us! Regards, MSpy team

Dear Zac, Thank you for your question! Please be informed that currently mSpy application is capable to fetch only messages and received media files from Instant Messengers such as Viber (messages, media files and call logs), Whatsapp, Facebook Messenger, Skype (messages and call logs). You may monitor Snapchat application as well - mSpy will fetch photos which are sent/received.

Dear Julie, At the moment you can monitor Snapchat only on Android phones due to absence of jailbreak for the latest iOS versions.

Dear Laura, Thank you for your question. We had a server problem and were fixing it during Saturday. Everything is fixed already and you will get all the logs in the nearest possible time. We apologize for any inconvenience caused! Regards, MSpy team

Dear Eva, You need to have the phone in your hands to install mSpy and you can take a look at the installation procedure before you decide to make a purchase ( https://www.youtube.com/watch?v=LkiLQWMgBgI). Installation instructions are available in your account as a step by step guide as well. After installation all the phone's information will be uploaded to your web-account with mSpy, You can take a look at our cancellation policy here - https://www.youtube.com/watch?v=HuBvSibhJGw For your convenience we have 24/7 live support option to help you with all the installation steps. In case you have any further questions please contact us! MSpy team

Hello Brendan, It's absolutely safe to use mSpy application and website as it is secured with double-encryption which makes it impossible for somebody to get a hold on your information. Once you purchase the subscription you will get your personal account credentials within 10 minutes and can start installation right away.

Dear Zac, Thank you for your question! Kindly be informed that for iPhones you may have two options with mSpy software: 1) If it is possible, you can jailbreak your target iPhone and install mSpy application on it. In such case you'll have a full list of features available for the certain type of package (Basic or Premium) and there will be no necessity in linking the device to iCloud. 2) In case you don't want to perform jailbreak or it is not possible for your iOS version, we have the mSpy without jailbreak solution for you! In order to receive the information from your target iPhone, it should be connected and synchronized with iCloud account. With mSpy without jailbreak you'll have a limited list of features. Please refer to our official website: http://www.mspy.com/buynow.html

Hello Lisa and thank you for your question, We can monitor secret chats in Telegram, in Snapchat you can see all the photos, videos and messages as well. Best Regards, MSpy team

Dear Friend, Please be advised that mSpy is a legal application and is to be used for legal purposes only. It is required to receive consent from an owner of the target device for being monitored. MSpy can monitor Snapchat texts if the target phone is Android and it's rooted. Please, also check our legal policy here: https://www.mspy.com/legal-info.html MSpy Team