134 reviews for mSpy are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Ukraine
1 review
0 helpful votes

Thomas york is the best
April 11, 2025

Thomas york is the best i love mspy sososososomuch

Date of experience: April 1, 2025
GB
1 review
0 helpful votes

Accurate GPS Tracking
November 30, 2023

The GPS tracking feature is very accurate and updates in real-time, which is extremely helpful.

Date of experience: November 30, 2023
Wisconsin
1 review
0 helpful votes

DO NOT RECOMMEND!
December 11, 2023

Teens are smart. I realized that even though I have access to my daughter's phone, she deleted all the messages she didn't want me to see. They might just be something silly, but I wanted to be able to check in once in a while and make sure there was nothing concerning. I was concerned for her safety and instead of finding help, I wasted money and time fighting with 2 companies that had been recommended in online reviews.

I purchased 2 different programs (Mspy and KidsGuard Pro) that I thought would allow me to see deleted messages. Neither one worked as expected and both companies were terrible to work with when I tried to get help and then a refund.

Mspy says on their website that they provide screenshots and a keylogger. They claim you can "Monitor every keystroke & every tap". These features are only available on a jailbroken phone, but that is not made clear. It would be nice if there were a clear chart explaining the many options.

Once I figured out that the option I purchased was not going to do what I needed (because my daughter's phone could not be jailbroken), I was offered other options to switch to. None of these options actually does what I need either. I explained that multiple times and was told over and over that I could not receive a refund. One of the reasons given was that refunds could not be issued when "a user does not accept technical assistance. I had declined the technical assistance because they had confirmed that the program did not do what I needed it to so it was pointless to waste time trying to install it.

Since the money was already lost, I scheduled a tech assist appointment (the only way to switch options). The first appointment was a week and a half away so they offered to freeze my subscription until then.

The option I am going to switch to says it will track text messages and call logs, but deleted messages are not distinguishing from undeleted ones, and if they are deleted too quickly it will not have a record of them.

Whenever I close mStar, I need to restart my computer to be able to open it again. If I leavet it open the screensaver lock does not work.

I purchased mAssist without intending to, and I'm normally pretty careful about checking things like that. I have 2 separate charges on my account, one for $31.49 and one for $28.50.

EDIT: I had the scheduled tech appointment and wasted an hour. The technician was not even able to get the program installed. Asked again for a refund and was told no.

UPDATE: I responded to their message and was told again that I am not eligible for a refund.

Products used:

none would work on my daughter's phone

Date of experience: November 18, 2023
India
1 review
0 helpful votes

Helpful app (mspy)
October 7, 2023

Very nice app for spying on someone special features are keylogger, WhatsApp chats, photos, videos and location
Best Agent Karl Johnson

Tip for consumers:

No

Products used:

Mspy

Date of experience: September 18, 2023
India
1 review
0 helpful votes

Support given
September 7, 2023

Support was useful and helpfull. Thank you so much.

Date of experience: September 7, 2023
Portugal
1 review
0 helpful votes

Thomas York
October 7, 2023

I loved the service provided by Thomas York.
I loved the service provided by Thomas York.
I loved the service provided by Thomas York.
I loved the service provided by Thomas York.

Date of experience: August 23, 2023
GB
1 review
0 helpful votes

Offered great features
July 31, 2023

The features offered are great, but sometimes the GPS tracking can be slightly inaccurate.

Date of experience: July 31, 2023
Spain
1 review
0 helpful votes

Thomas York
July 30, 2023

Thomas york excelente muy amable.muy satisfactoria

Date of experience: July 30, 2023
GB
1 review
0 helpful votes

I'm a bit of a hacker :)
July 11, 2023

For iPhone, you should do Jailbreaking. It's not easy, but so excited.

Date of experience: July 11, 2023
Texas
1 review
0 helpful votes

Briana Molligan Great Customer Support
May 17, 2023

Briana provide great customer support with my installation of AnyTrans.

Date of experience: May 17, 2023
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134 reviews for mSpy are not recommended