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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
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GB
1 review
0 helpful votes
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Step Towards Open Communication
January 31, 2024

MSpy was instrumental in opening my eyes to my child's experience with bullying. It feels invasive, but knowing what he was dealing with daily has made us more proactive as parents, addressing the issue and fostering a safer environment for him to thrive.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Early Warning System
February 6, 2024

The fear of missing signs that your child is in distress is real. With mSpy, I saw a conversation that hinted at suicidal thoughts my daughter was having. It was the prompt we needed to seek professional help. This app didn't just help us, it may have saved her life.

Date of experience: February 6, 2024
GB
1 review
0 helpful votes
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Clawing back control
May 20, 2024

My son started spending an unhealthy amount of time on gaming chats. MSpy's keyword alerts flagged concerning conversations, and I was able to intervene before things escalated. The app helped me have a crucial conversation about online safety with him.

Date of experience: May 10, 2024
GB
1 review
0 helpful votes
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Catching the Signals
February 8, 2024

After installing mSpy, I discovered that my daughter was receiving hurtful messages from her peers. It explained her recent behavior changes and provided us with the context we needed to help her navigate through these challenges and restore her self-esteem.

Date of experience: February 8, 2024
GB
1 review
0 helpful votes
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Prevention at Fingertips
February 8, 2024

My heart sank when mSpy's text alerts unveiled my son's participation in risky behaviors. It was a moment of realization, and it spurred immediate family discussions and interventions that I believe will keep him safe and on the right path.

Date of experience: February 8, 2024
GB
1 review
0 helpful votes
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Essential for Clarity
January 31, 2024

After noticing odd calls at late hours, I decided to use mSpy and discovered a whole secret life. It was a tough wake-up call, but I'm grateful that I'm no longer living a lie. It's the clarity that helped me take steps toward a healthier future.

Date of experience: January 31, 2024
Australia
1 review
1 helpful vote
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These guys are nothing but a rip off. Crappy and useless product. They charge you even after cancelling the service. When you request a refund they decline it. I am looking at taking them to fair trading and will also be raising online awareness about this company. These crooks need to be held accountable.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2024
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

Pennsylvania
1 review
0 helpful votes
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Site tells you to disable the play store virus scanner but the play store randomly alerts you within hours of disabling. The the target device works again this crappy overpriced software. It worked for one hour! Then stops because the play store keeps alerting my child that they need to turn it back on and disable the software. Glad I only did a month but still a huge waste of $55.

Date of experience: May 11, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

mSpy can work anywhere in the world, regardless of location and is compatible with all service providers (carriers).
The main requirement is that the target device has an Internet connection, so it can transmit collected logs to the server. We are sorry for the inconveniences that you might have faced and we would like to offer you to reach us over the live chat in order to get help with installation and monitoring.

Feel free to contact us back any time you want, we are working 24/7!

GB
1 review
0 helpful votes
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My daughter's first sleepover had me on edge. Thankfully, mSpy's Geofencing feature let me know she stayed within the designated area of the friend's house. It offered a layer of reassurance throughout the night.

Date of experience: May 9, 2024
GB
1 review
0 helpful votes
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Caught my teen lying
April 10, 2024

I had a suspicion my teen was lying about where they were going after school. MSpy confirmed it! I was able to talk to them and set some ground rules. MSpy helped me catch a liar and have an honest conversation.

Date of experience: March 31, 2024
GB
1 review
0 helpful votes
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Insights Beyond the Screen
February 2, 2024

Installing mSpy made me realize my daughter was overburdened with extracurricular activities, which was making her anxious. The conversations she had with her friends were eye-opening. It's led to us reducing her schedule and focusing more on quality family time.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Reinstating Family Values
January 31, 2024

When my family went through a rough patch, I felt my son drifting away. After mSpy revealed his struggle with the situation, it was my cue to reconnect. We've since had several family meetings to reaffirm our values and support one another through tough times.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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A Lifeline for Parenting Teens
January 31, 2024

As a mother of a teenager, the worry is constant. MSpy has been an invaluable tool for me. It alerted me when my son received messages related to drugs and alcohol, opening up a crucial conversation about the pressures he faces. I'm grateful for the chance to guide him away from potential harm.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Find some strange texts
April 11, 2024

My gut feeling told me something wasn't right with my partner's online activity. They were spending excessive time on their phone, secretive about what they were browsing. MSpy helped me discreetly monitor their online actions. While I value privacy, there's a difference between privacy and secrecy. So, I really found some strange texts that led to a conversation about honesty and trust in our relationship.

Date of experience: April 1, 2024
GB
1 review
0 helpful votes
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Every parent should have parental control app
January 1, 2024

The internet is a vast and often intimidating space, where young children can inadvertently encounter unsuitable content. It's alarming how simple it is for them to stumble upon such material. As we continue to navigate this digital age, the need for protective measures increases. I strongly recommend that every parent consider utilizing parental control apps. These tools, like mspy, among others, offer a robust line of defense and peace of mind for parents concerned about their child's online safety

Date of experience: January 1, 2024
GB
1 review
0 helpful votes
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I have installed an application on my teenage son's phone, which has proven to be a source of insightful information. However, this raises a pertinent question: when should parental monitoring cease?

In the context of online activity, many parents believe that monitoring should stop by age 18, while some believe it should end at 16. What do think?

Date of experience: January 2, 2024
Texas
1 review
0 helpful votes
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Peace of Mind Well Worth it!
January 4, 2024
Updated review

If your gut says something is happening, its probably right! Worth every penny, great service, thank you Thomas York with customer support. They guided me through tech issues and I got to the bottom of discovering what I thought was true all along.

Date of experience: January 3, 2024

Peace of Mind!
January 3, 2024
Previous review

If you are looking for a way to have your peace of mind knowing your gut was right about your cheating spouse look no further than mSpy. Great customer service, thank you Thomas York! You won't regret it!

Date of experience: January 3, 2024
Sweden
1 review
2 helpful votes
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This is a fraud
April 4, 2021

This is a fraud. They claim that I can monitor Target device by Icloud. It was not true I have to install app on Target phone. I requested a refund they refuse. Even though they do not deliver what they Market.
Stay away way from this Company, they will take your money and run.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer, thank you for choosing mSpy!

Please accept our sincere apologies for these temporary inconveniences.

Currently, we have several ways to monitor an iPhone

Please provide me with your customer ID so that I can check it further and offer an alternative for you.

Looking forward to hearing from you.

Idaho
1 review
0 helpful votes
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Some of the worst customer service I've ever received. They take days, sometimes a week to respond. You cannot call and talk to a live person. They only offer chat that you have to schedule. The app doesn't do what they advertise. I spent over $300 and they have refused to refund me even after following all their instructions. Do NOT buy!

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2024
Sergey V. mSpy Rep
over a year old

Thanks for contacting our Support Team!

Please accept our apologies due to the inconvenience caused by this problem.

We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.

You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.

GB
1 review
0 helpful votes
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Useful for relationships
January 2, 2024

My girlfriend and I chose to embark on an intriguing experiment. We installed the mSpy app on each other's phones. Personally, I believe this has significantly bolstered our trust in one another. Moreover, it provides me with the convenience of knowing her whereabouts at all times. This feature proves particularly handy when I need to pick her up from a location.

Date of experience: January 2, 2024