MotoSport

M.O. Used to be good. Not anymore, website will say they have it in stock and nope, got to wait. Shipping with FedEx sucks and they don't care at M.O. Tired of their crap,no more from them.

If I could I would give them negative 5000 stars. I've ordered twice from these idiots. Both times they lied to me about the shipping and my items took more than a week longer to arrive than they said they would. It's my fault for giving them a second chance.
They ship using that ghetto $#*! bull$#*! system of having DHL take it across the country and give it to USPS, which more than 50% of the time ends up in your package disappearing if you're in New York City. That's in spite of the fact that I CALLED and specifically told them not to do that and to ship fedex or UPS. The other day my package was lost by USPS, or so they claimed (I don't believe them. I think they simply didn't send it). Then they had the balls to charge me for overnight shipping for the replacement. THEN, they didn't ship for 2 more days so it still took 4 days to arrive. I said to multiple customer service reps "How do you look at yourself in the mirror when you spend your life lying to people?!?!" There was no answer because they all knew I was dead right. They SUCK. AVOID THEM. Your better off going to your local shop and paying a bit more - at least you won't miss 2 weeks of riding because these brain-dead clowns jerk you around.

Order rims for my atc.after a cpl weeks waiting I get the front one then after verifying my order via phone they tell me the rears are on back order.that wasn't what they said when I ordered.finally got rears and took all rims off bike and opened new ones and the front is wrong size.another few weeks now w out bike thanks to them sending wrong one.Will Not order from these clowns again!

I've been a customer for 4 years and love the site, search features and selection of products... but the shipping has been terrible. I paid more for shipping (3 day shipping) and it's going to take 7-8 days still for items in stock - with claims to "Ship out next day". After calling and complaining they refunded me my shipping. I respect ATV's and Outdoor activites have boomed since COVID and Shipping with COVID has gotten out of hand... but then don't offer 2 & 3 day shipping. I'll except 5-7 days if that's the needed time - but don't charge people more to ship in the same time. And they have tracking - they should AUTO refund me if the package didn't get to me in 3 days... fair right?!

I'll be switching to Revzilla. Sad - I love Motosport, but today fast shipping is table stakes.

Purchased tires for my 1976 CB750 a few years back and had them shipped to my mechanic for installation. Getting the bike ready for the season and noticed some cracking in the front tire. I was able to locate the date code marked as 02/12. These tires were already over 13 years and sold as NEW. Granted I didn't pick it up nor did my installer. When I contacted Moto, they said they don't check date codes and you get what you get. It is common for them to sell old tires.

It always sucks when one of your favorite stores changes for the worse. Motorsport.com has gone downhill in 2020. I have used them for over eight years, and I really don't want to anymore. Their customer service has gone downhill quickly. They do not address my problems. It takes numerous attempts to resolve an issue. Their shipping has started taking way to long. They won't let me post reviews addressing their problems. I recommend Partzilla.com!

I ordered OEM shocks and a fender for my Honda ATV. They had what I needed in stock. Got a yellow fender by mistake instead of a green one. Probably my fault. Melanie in Customers Service was great. Handled my return and sent me the right fender very, very quickly. Next time I need parts they will get my business. Plus their price beat everyone else. Cant ask for more than that.

I had done some research on this website when I was looking to buy a new motorcycle helmet. The specific helmet I wanted was on average about $290. I found the exact helmet on Motosport's website for $160. Due to the price being significantly lower than more reputable places, I was concerned. The reviews were okay and seemed to be very specific to one particular person and their experience with the biggest issue being slow shipping or not having the item.
I ordered my helmet online and received it 3 days later without any issues (I live in CA and had it shipped there). The helmet was exactly what I ordered, I got it way sooner than I expected, and I saved $130.
I would recommend!

After I ordered 2 little kid size helmets im pretty sure they sent a guy to a factory half way across the world for the materials to build the helmet. Once he eventually sailed back across the Atlantic they put a team of sloths together to build the helmet, then put the helmet on a covered wagon with some mules pulling it to deliver. It still hasn't arrived at my home many weeks later so I am assuming the covered wagon team perished trying to cross the mountains in the snow. Very very awful delivery! Stay away!

I ordered three alpine star shirts for christmas for my son. Too good to be true. Even though they said they were in stock they all of a sudden were unavailable with no ship date. I called to cancel the order, and they said they did. When I log in my paypal account over a week later, the money is still tied up and the order is marked as pending. I called Motosports customer support and they won't cancel with paypal and it's already cancelled in their system. Well that is great, but my paypal still says it's pending over a week after I called. Customer service rep couldn't have been ruder. Note to self cross them off my list of stores to shop from.

Reviewed tires of choice, tires were in stock so I ordered them. After placing my order they went out of stock. My order was delayed due to this reason. So I waited 2 weeks for stock arrival. Paid for 3 day shipping, by time they shipped to my door it was 2 weeks and 4 days. So even the initial 3 day shipping was late. 2 of the 3 customer service representatives assured my package was being shipped on the days I spoke with them, and unfortunately that didn't happen. This company is a crock of $#*!. I will never order from them again, I'll spend my money local and pay a few extra bucks. Lesson learned!

Not a bad place. Good prices and good selection if actually stocked. Ordered several time with no issues so problems might be a new thing with them carrying less inventory or just a string of bad luck. But on the last few I've waited for my order only to find out they were "waiting for inventory". Upon inquiry on the last order I was told the item was not stocked and it was marked as such. It was not listed as such when I ordered. Not a big hurry so i waited and inquired again a week later and asked that they give me an update or cancel the order. No response but it shipped a couple days later. Just allow a few weeks for delivery and if you need it quick order elsewhere. Last order placed on the 6th and it shipped on the 18th.

Very good prices also.:)
However, I'm no longer using this company, Yes, open 7 days, but too far away. SHIPPING AND communication issues (like sending me a blank email instead of containing the shipping label. Incorrectly informing me of full refund when actual refund removed a prior $15.00 cash back without telling me. And ICON sz13 boots return lost in Greensboro, NC! I've ordered 9 items from them in the past year, and had to return 3 of them: due to sizing issues.) They are friendly and agreeable regarding returns, but sometimes not so good on the details. Actual performance falls a bit short.

Called and had some questions, sale rep asked "can I send you an email or you want to place an order"... I said place an order, I ordered three items which amounted to about $900 and then he hung up... he was agitated because I had some technical questions, and asked him to give me a recommendation, I wanted to add in another few items but lost the connection, seemed in hurry and didn't want to answer questions or ask anyone else, pretty sad because I wanted levers and some other bling items, I just got the bike and want to trick it out. I like MotoSport because they support the sport.

Ordered a set of breakaway levers for dirtbike which after plugging bike into there computer system says 100% compatible but after getting them the brake lever was but clutch lever wasn't the guy I talked to said it would take up to 2 weeks to confirm if the clutch lever is indeed the right or wrong part... 3 weeks later I make contact since I had heard nothing telling them at this point I want the refund! Guy tells me he doesn't see that the wrong part has made its return yet so soon as that happens he can refund me... so did some digging and found tracking # which said it had delivered to them almost 3 weeks ago after all this hassle I will never buy from motosport.com again! Completely disorganized company!