MotoSportReviews 89

I have purchased an fmf mega bomb header for my 2017 Honda crf450rx, I had talked to one of the gear heads, who had told me this header was a direct oem replacement and that It would work with factory mufflers, I have asked this twice but he had confirmed the figment. Fast forward, it took a week toto get it shipped out, I received it today, got home and tried to put it on, and it did not fit. I called fmf directly, and told them the situation and they said that thier fmf mega bomb header would NOT work with the factory muffler system and is NOT a direct oem replacement.now I find out that the mufflers to go with the fmf mega are now DISCONTINUED. So I called and spoke to a gentleman named rick who was rude, unhelpful and basically told me I was out of luck, and I asked to speak to his manager and rick hung up on me. I do not find this professional at all, I am EXTREMELY dissatisfied with your customer service, the attitude of your employees and laziness to get products shipped out promptly. I asked him twice if it would work with the factory muffler and after talking to fmf the was a lie or he just didn't know and just said yea. Either way this is not right

Purchased tires for my 1976 CB750 a few years back and had them shipped to my mechanic for installation. Getting the bike ready for the season and noticed some cracking in the front tire. I was able to locate the date code marked as 02/12. These tires were already over 13 years and sold as NEW. Granted I didn't pick it up nor did my installer. When I contacted Moto, they said they don't check date codes and you get what you get. It is common for them to sell old tires.

Back on Feb. 7,2024 at 10:15 AM I purchased a Clarke Racing gas tank from Motosport.com over the phone. At 10:35 I got an email conformation of my order. Then on Feb 14,2024 at 8:34 PM I got another email from Motosport stating my item was on back order till April 11,2024. I found this weird because the Clarke website states for customers to allow 3 weeks lead time for orders not 8+ weeks,

Clarke Racing claims they did not get the order from Motosport till the 14th the same day Motosport sent the update. They also claim they shipped the gas tank on the 26th and the carrier picked it up on the 27th. I contacted Motosport about what Clarke said and on 8 March I got a reply they have no updates on the order status!

Either Motosport doesn't know what is going on with backorders or Clarke Racing is lying and since I got the email from Motosport stating that the tank wouldn't be available till April 11 the same day as Clarke says they got the order from Motosport (a week after the order was placed) and Clarke says the tank was picked up by the carried on the 27th withing the 3 week lead time, I would say the problem is with Motosport!

Bait and switch. Ordered a specific set of tires and was sent a similar (but different pair). I tried to reach out after I saw the receipt but was told they were already "in processing for shipping." They thought it was better to send them out and have me pay to send them back. I was even willing to keep the tires if they at least worked with me on the set I wanted and was told the "deal I already got should be good enough."

For a site that purports to support Veteran groups...they just cost this outreach program a big chunk of its quarterly budget for no real reason. Never again.

Made an order for 279.28 they took it out as soon as i ordered it.when i looked at my bank account they also took 104.16 for a helmet i did not ordered. So i called to let them know. And they said that they would refund my 104.16 but it would take 1 to 5 business days. I said ok, as soon as i got off the phone with them i looked at my account and they took an additional 152.90 out now thats a total of 536.34 out of my account and they shipped nothing. So i called them again and they tryed to say they did not take the money out i told him i am looking at my account now and the money is out. He tried to say the bank took it out i said they did not. So i canceled my order right then and there. That was friday. I hope i get my money back soon because it sucks living on 160.00 dollar for the week. I shound have known better i once
Ordered from them before took the money out and only had some of stuff the rest was back ordered had to cancel the rest of the order.had to get it from somewhere else.this was a nightmare. PEOPLE BEWARE

Used website to order petcock. Turned out what was recommended was wrong. Customer service blamed me although other parts for the same bike were correct. Had to pay to return them they refunded only 80% of purchase cost. I regret buying from them and will find someone else.

I got an order it was some Christmas stuff for my little girl a shirt with her name gloves few tools few parts for my bike I calll them ask where my package was they said they'll send what they have now so it's there for Christmas I told them it was for my daughter so finally December 20 th still nothkg made the order the 14 th they said it be here before Christmas so the 29 th I call he said that's weird they can't find the gloves then he said well they cancelled your order I said i got a shirt with name on it for my kid he I told him they charged my credit card he said o yeah they refunded your money they where missing the gloves I said no one called I talked to someone a few days ago they said they send the order what they had now just a shady bunch of crooks never deal with them again been using them for little things for 10 years just so dirty how no one called no nothing just cancelled my order well they won't get another penny from me wish o could have gave them a 0 one was way to high for them this is the third time I've had problems with them this one though really rubbed me the wrong way bunch of liars

I ordered a combo brake/clutch lever, and only received the brake lever. They argued that the price was for only one lever, even though it was twice the price of the two separate levers. I had to reorder a clutch lever separately and I've been fighting for a month to get refunded the missing one in the first order.
Really bad customer service, avoid

I've ordered a ton of stuff from this company over the last few months and have for several years purchased from their website through one of my pro rider friends and recently started ordering my own products from the site to not abuse my friends good will. Most of my orders went off without issue, but on several occasions the products were listed in stock and that I would have them by a given day. But then took forever to ship items or delayed some because they weren't in stock held full orders because something wasn't in stock and said nothing till I did. The final straw was from 2 seperate orders I had ordered some fuel line and was in stock after ordering near the end of September and beginning of October, here it is December no product they claim it's expected back in stock end of December or January. Offered no apologies nothing for the delay or complete lack of communication. Screw this place go to Rocky Mountain atv instead they actually ship your product on time when they say they will. Avoid this dumpster fire at all costs. My friend will no longer be purchasing from them either which will be a big loss since he rides professionally nearly every weekend and has products arriving everyday and also does product reviews for the manufacturers. Oh well hope they close down. Their customer service is complete trash as well don't expect any actual help pretty sure it's all handled by chat bots and it's just another drop shipping company with no physical warehouse of their own. I finally cancelled the other 2 items today after I found them in stock at several other online retailers cheaper and in stock.

So after making my payment on PayPal. (Waiting for my new debit card in the mail.) They didn't think they should add my email account linked to PayPal to keep track of payment. They also will not reach out to you letting you know it payment processed or failed. I received a email saying items are taking longer due to back order. Not know which items are on back order called them to only find out my card declined (which was closed due to fraud) they sent me a invoice for paypal. And than tell me they don't see my payment. Finally they find it. So now my parts are 2 days behind. Employees here are terrible, don't care about the customer. Better off buying one part from deal. And just cut out the middle man.

I have placed several orders with Motosport selecting overnight shipping option making sure all items were in stock. Each time I have not received my order overnight. I spoke with Hannah a customer service rep and she was rude and very unhelpful.

M.O. Used to be good. Not anymore, website will say they have it in stock and nope, got to wait. Shipping with FedEx sucks and they don't care at M.O. Tired of their crap,no more from them.

I cancelled my order because a week after I placed the order it still said they are waiting on inventory to process my order. Why let me place the order if they do not have the inventory? Motosports emailed saying they value my opinion but yet they denied my review for their website. I did not know it was ok to only publish good reviews?

I was searching thru the plethora of places to order wheel spacers for my yz 250. The ONLY reason I chose Motosports.com is because their estimated delivery date was 2 days away from purchase date whereas all others were 4 days out. I ordered the more expensive part ONLY because i needed them. As 8/7 comes around they still haven't shipped. I emailed customer support and two days later, nothing. I finally had to order from RMATV and pay for overnight shipping because Motosport finally gave me a tracking update for over a week away. So instead of 2 day shipping, it was 9 day shipping. LIARS! I understand things happen and the 2 day shipping was an ETA but this is a straight up lie and false ad. I paid $8 for shipping and now have to pay another $8 to return not to mention the $32 overnight fee from a more reputable company. Motorsport will never earn my money and it seems like this is the case with most customers.

If I could I would give them negative 5000 stars. I've ordered twice from these idiots. Both times they lied to me about the shipping and my items took more than a week longer to arrive than they said they would. It's my fault for giving them a second chance.
They ship using that ghetto $#*! bull$#*! system of having DHL take it across the country and give it to USPS, which more than 50% of the time ends up in your package disappearing if you're in New York City. That's in spite of the fact that I CALLED and specifically told them not to do that and to ship fedex or UPS. The other day my package was lost by USPS, or so they claimed (I don't believe them. I think they simply didn't send it). Then they had the balls to charge me for overnight shipping for the replacement. THEN, they didn't ship for 2 more days so it still took 4 days to arrive. I said to multiple customer service reps "How do you look at yourself in the mirror when you spend your life lying to people?!?!" There was no answer because they all knew I was dead right. They SUCK. AVOID THEM. Your better off going to your local shop and paying a bit more - at least you won't miss 2 weeks of riding because these brain-dead clowns jerk you around.

Great service and nice people to help you with any questions or any problems that you need help with

Order a ton of parts for my sons YZ 125. Said free 2 day shipping on all orders over $79. So i ordered a new top end, chain and sprockets, and plastic kit. All relatively normal things any decent shop would have on hand and it said they had them when i ordered. No after the order they sent a Chain and (1) sprocket (took a week). And then no expected delivery date for other parts because it has a WAITING ON INVENTORY tag on them. Tried to Email no answer. Tried to Call no help. I WOULD STAY AWAY FROM THIS SITE AT ALL COST. You would be better off ordering on amazon.

I've gotten the wrong items and they treated me as if it were my fault or that I was wrong. Three separate times I've ordered something that said was in stock only to find out several weeks later that it was back ordered and they would let me know when it shipped. I can get anything the have from eBay within three days so being that I race every weekend I need these parts asap. At one point they shipped me something and it had been so long my credit card rejected it and they asked me to re pay for it. If you need what you are trying to purchase from them I would shop elsewhere.

I have been a Motosports customer for going on 3 years. We have a competitive Mid East Hare Scramble race team in 3 divisions that we are legitimate contenders for wins every race week. Motosports is a integral part of my being able to keep my grandkid's bikes competitive. Louie Louchart "Louchart Family Racing"

I tried on boots at a couple of local shops. I ordered them from Moto Sport and they didn't fit like the ones at the store. When I called they were nice and said to return them no problem. I waited a month and didn't get the credit. I called and they said they would only give store credit. I didn't see spending 320.00 any time soon and asked to refund my card. They flat said no I would have to spend the money to get it back. Rocky Mountain ATV is the way to go. Don't get ripped, avoid Moto Sport at all costs.