Called and had some questions, sale rep asked "can I send you an email or you want to place an order"... I said place an order, I ordered three items which amounted to about $900 and then he hung up... he was agitated because I had some technical questions, and asked him to give me a recommendation, I wanted to add in another few items but lost the connection, seemed in hurry and didn't want to answer questions or ask anyone else, pretty sad because I wanted levers and some other bling items, I just got the bike and want to trick it out. I like MotoSport because they support the sport.