Motel 6

I'm unable to use their app or log into their website. Their system keeps saying my email address is on file. I get no response when I click "forgot password". Called and talked to a live person 2 days ago. Their IT support people were supposed to contact me. I've also tried to create a new account with a different password and cannot do that either. I realize it is officially summer now that Memorial Day is over. But I need to travel cross country and would like to be able to book a Motel 6 room when I know I want to stop for the night. Guess I will take my business elsewhere.

How ever the management at this location are racist towards white people but really any race that is not their own anybody that has stayed there knows what I'm talking about.they are middle eastern India Pakistan one of those countries that doesn't like Americans

If your human don't look here. I booked for 2 weeks with a kitchenette. Lasted 2 days and left. The microwave was so dirty, never cleaned, old and stunk. The toaster was no different. The range I turned it on for 10 minutes on high and my hand never got warm. The pots and pans were dirtier than the brown floor I was standing on. The t.v. Volume was so muffled that I could read the lips better. If you want to experience a third world country come here. Trust me you won't be disappointed. Mind you in a third world country you may have better luck. If you see the sign look the other way. The scenery would be cleaner. It's not even worth one star. I would give it a negative 10 period.

Courtesy is very important for good customer service that I often experience here at the Motel 6, El Cajon. That staff members and also the house keepers are making their job #1 in customer service. I will always come here.
Great job and good attitude to all the staffs

Motel 6 by airport is horrible,roaches and mice stayed 7 days couldn't get towel or sheets,talked to housekeeper supervisor about my room getting cleaned and getting fresh towels her attitude was horrible,Asked for manager was told he was in his room.

I stayed at the Motel 6 in Branford, Connecticut.
It was an awesome experience. Rooms are very presentable, clean and beautiful. The price was Very affordable Front desk agent was pleasant very nice and attend to all my needs. I recommend anyone to visit this Motel 6 and ask for Glenda. She was a breath of fresh air.

I purchased a room1/23/******* and was charged $100 deposit, yet another woman ordered rooms for 2 days@ motel 6 Philip Lane the room was $70 the lady's price was $140 no deposit why? And I have not received my deposit,will never stay there ever

This location is shady and will overcharge your credit / debit accounts if given the opportunity. I was told a rate of $81.00 for the night but then charged $93.00.

On top of that, they tried to charge me an additional $97.53 AFTER CHECKING OUT OF THE MOTEL!

If you stay at this Motel 6 location, you risk being overcharged. Trust me!

Terrible I was her 4th July - Sunday July 7th I checked out on the 6th air did not work no fridge or microwave. I had to go buy a fan a microwave small fridge to keep diabetic meds in. Cleaning people did not replace towels or toilet paper. I also requested a room near pool cause I am handicap can't walk far that did not happen so I
couldn't go to pool to relax or enjoy myself. I will not reserve a room with motel 6 here in Galveston on Ave. J or anywhere.

I got up to go to the bathroom across the sticky floor that I had to wash and there was a cockroach I just payed 100 dollars for roaches and a very dirty room. The comforter had cigarette burn holes in it and I had no choice but to stay because I had booked it and didn't have time to leave. Now I have to wash everything I brought with me so I don't bring bugs home… I am petrified of bugs and have to sit up all night because now I can't fall asleep. I want my money back and will never rent here again! I never seen bugs in hotel rooms before until
Now disgusting

I made my reservation 10 minutes before I arrived. Ince we arrived he tells us we can't check in because I booked the room under 1 adult 2 beds instead of 2 adults and two beds, it was me and my husband only, he didn't do anything to assist us, it was 11:00pm all hotes in the area were booked, so we left, I asked him how do I get my money back, he said he couldn't cancel it, we had to do it online. So we were charged, but haven't received our money back, don't know how to either. We never checked in

Odessa helped me use the readycard because I was unable to use my card and I only had cash. She was very polite and went above and beyond to help me in any way she could throughout out stay. Amazing service. Also her and the other staff gave me the essential supplies needed foe my stay.

Motel 6 Las Cruces, New Mexico, has rooms on 3 levels. The elevator is not working, and has not been working for some time. There appears to be no urgency in fixing the elevator, and no discount offered for the inconvenience. Go somewhere else!

Huntsville Alabama, July 17 2023. Mold around the tub. The base molding and chest of drawers made it look like the floor had standing water at some time. No smoke alarm. Another wall mounted fixture without a battery. Cob webs in the room corner. White Shower curtain was brown at the bottom. Ceiling issues. 2 twin beds, one bed had a wrinkled fitted sheet as if it had been slept in. It did have a friendly staff and a quiet HVAC.

Stayed at Motel 6 South Bend Indiana discovered bed bugs room 306 on bed sheets. Seeing about getting refund for room. Newer hotel so why do they have bed bugs?

Came here an I am disgusted it smells, so dirty from the floors to the wall, cigarette burns on cover, saw a roach, and to top it off woman underwear in bathroom with douche it's not worth your money if you are a clean person do not I repeat do not come here

Worst place I ever stayed. We had 1 towel for 2 people. Condom rapper on the back of the bed. Someone punched a hole through the bathroom door. Dust was everywhere. The blanket and sheets had burn holes in them. The toilet was dirty. Someone spit on the bathroom mirror. Went back to the office to complain and the desk clerk locked the door and said she was leaving. Needless to say we did not stay and found another hotel. I would give it 0 stars if I could.

Should never have stayed. Room covered in Mold, no hot water, smelled like cigarette smoke. Sketchy people banging on doors at all hours, cops came 3 times in one day. People living there and smoking pot. Run away as fast as you can!

I stayed for one night at Motel 6 Naperville. Cleanliness of the room is very important to me. It passed that test with flying colors. Moreover, the environment was so quiet that I hardly heard any noise during my stay. The staff members Susie and Damien were attentive, welcoming and professional.