Different item rcvd that I ordered & no response from the company (CHINAš„µ)
Another time rcvd a different color & size and that co basically said too bad that's what u ordered... No Way!
Done ordering from your CHINA manufactured productsā¼ā¼ā¼ā¼
My experience with Morning Save has been Excellent and exceptional service, products are High End Merchandise with more than reasonable prices. More than satisfied ššš MW
Thanks for the review, Marcella!
First time ever trying Laura Gellee products. Received in a timely manner at a great price. So far, enjoying the make-up.
Thanks for the review, Lita! <3
However when you get something thats broken some sellers never respond and at other times they're pretty good at refunding your money
Hi there!
If you aren't seeing all of our replies, please check https://morningsave.com/support/tickets and you'll find our answers there.
Thanks, Joella!
I always look here for presents for my family friends and even myself! The quality is fabulous and you receive it quickly!
Thank you for the review, Kelly! :)
Getting onto Morning Save is no problem whatsoever. The variety of items is so immense that you could shop for hours. In these trying times, to find products with such awesome prices is fantastic.
Thank you so much, Wayne!
This cleaning tool is amazing! Works great. And then I got a neck Massager and have used it many times! Love this!
That's awesome! Thanks for the review, Gina. :)
Very well no doubts what so ever in my purchases. I enjoy being a member and the Wonderful products they have.
Thank you, Debra!
It can't be looked at a one time service and delivery... I have had all great services with Morningsave and that's why I continue to to purchase from them.
We appreciate you, Douglas! <3
My experience it's very satisfactory and I am very happy with your product, good prices and good quality š
Thanks for the review, Yoana!
Super comfortable bed toppers... ordered a king and queen size. Ease of ordering and tracking items.
Thanks, Rita!
I love your site š¤© Thank you for great prices n great deals I've never gone wrong with this site always has been the site to but
Thanks for the love, Verkies! <3
I always enjoy shopping on the Morning Save site. They have great prices and great products. I'm always satisfied.
We appreciate you, Martha!
I have never been disappointed by the customer service at MorningSave. I have purchased numerous products and have overall been satisfied with purchases. But, on occasion I have had products that don't meet my expectations and some that actually were below standard by any measure
Each occasion Customer Service brought total satisfaction and consequently keeps me as a loyal customer.
Thank you MorningSave for hiring, training and retaining quality customer service agents.
Thank you so much, La Vita!
Yesterday a recently purchased product fell apart after 60 days since purchased.
I reported the situation this morning and by afternoon Lilith in Customer Service had immediately issued a refund. This is Customer "satisfaction centered" Service.
I returned an item that did not fit on 11/20/2023 and had not yet seen a refund. Ashley W replied to my inquiry very quickly, expressed her apologies for the item not fitting, and asked for the tracking number on my return. I provided it and in no time she sent me an email stating that she issued a refund. I feel she is a great representative of MorningSave. Thank you, Ashley W.
Thank you for the kind words and review, Linda!
I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!
Thanks for the shout-out to Sean, Lillian! <3
I ordered a bag and it came in an olive color but I wanted a black one. I sent an email and received a response from Caitlin right away.
She was very helpful in reordering the bag in the correct color free of charge. As an added bonus I was told to keep the initial item.
Thank You. Great customer service.
I placed an order for the spin brush with 4 mop heads and the earbuds. Everything went well until I received word my items were being returned to sender, due to not having my address. If I didn't have a correct address, why didn't Morningsave contact me, so I could update and reorder. I have ordered many times and Never had a problem. I can't understand why my items can't be resent to me when they arrive back at the office. I am very disappointed and refuse to order from them again. If I could give a zero I would do that instead. Their customer service was No help either. I didn't want a refund I wanted the items.
Hello Lee,
I'd like to look into this for you, so I sent a request for verification. Please get back to me when you can so I can investigate.
Thanks!
I frequently buy top merchandise from MorningSave at steeply discounted prices. They keep me informed about new products. The website is easy to navigate. They promptly ship the order.
I recently experienced a problem where a Phillips electric toothbrush was delivered by UPS but claimed to have not been received by my apartment building manager. After a few emails back and forth with MorningSave, they promptly credited my credit card for the purchase price. They are efficient and honest.
Thank you so much for the review, Robert! <3
I sent an email inquiry on my order and the auto- response said they would respond in 1-2 business days yet I heard from Angela within 10 minutes! She gave me the tracking number and apologized for the delay! Excellent service!
I'm sorry to hear there was a delay, but it's great to know Angela was prompt and helpful.
Thanks, Maureen!
I ordered this item on 7/1/2020, estimated delivery was 7/17. As of today, 7/24, I have made 3 separate request for updated information as to where my package is and have NEVER been contacted about my order! I do not recommend this company as a place to order from they have the worst customer service ever! Don't waste your money or your time for this aggravation. I am gonna stick with Walmart and Amazon!
Overview
MorningSave has a rating of 3.9 stars from 802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 13th among Marketplace sites.
Company Representative
- Sitejabberās sole mission is to increase online transparency for buyers and businesses
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- Sitejabberās sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello MaryAnn,
Please contact our support team via morningsave.com/support and we'll be happy to assist you.
We operate out of Carrollton, TX, and our customer support reps are here in the US.
If you have written in and don't see a reply within 2 busines days, please check https://morningsave.com/support/tickets and you'll find our replies there.
Thanks!