MobStub

I was on the site placing an order, when up came a pop up offering 15%discount if I keep shopping. So I ordered a small item additional. The site split my order into two orders, the 15%came off the small item and not the larger ones. I was charged shipping for two orders, not one. And, today... I get yet an additional duplicate order-that I had not placed. Trying to communicate with Customer Relations takes days to get a response, never the same person twice, and only by email. They do not seem to read the complaint issue as they respond with off the wall answers. The quality of the items is fine. The process seems to be problem.

I bought the advertised 100% genuine leather crossbody bag in light brown. Absolutely NOT leather, but some cheap vinyl "made in China" After contacting customer service, I was told that yes, they are leather! And no returns. I wrote back again saying this is false advertising and misrepresentation! I know what leather is, this is not leather! I want my money back!

Believe it or not, I did get a refund... NEVER to buy from them again!

Ordered leather cross body bag. It smells of mold. I could smell the mold even before I opened it. There was a plastic bag inside the plastic shipping bag and the mold smell came through it all.
The horrible mold smell is one issue, the sewing around a zipper is another. I've contacted customer service with no response. Buyer beware!

I have not received my order there is no tracking until they say you have receive your order. They email me to contact my post office and neighbors about my order. I did it was no where to be found. I will never buy from them again. That was the last reply from them. I paid about $52.00 dollars with them. There is no accountability with this company. I ordered it from Face Book page. I plan to contact my credit card company and Facebook about their horrible services. Don't buy from Mobstub the are no good. They. Actually deserve zero in the scoring rating.

I have used Mobstub several times with no problems and always been quite happy with my purchases. Recently an order was sent out, mostly right, but two of the items were the wrong size. Unable to get ahold of the vendor I contacted customer service, relayed my problem and waited. The very next day I was contacted and through a few very pleasant e-mails my new merchandise is now on its way, in the correct sizes. I was very pleased with the response time, no hassle and very nice attitude of the customer service member. I would highly recommend Mobstub!

I received my items in a timely matter. The tracking info said they were delivered to New York and Idaho even though my address is in Ga. The items I received were wrap around towels after a shower. OMG they were so small I couldn't even get it around my body. Very cheap material. It was a waste of money. I wish I had read all of the reviews before I ordered from this rip off operation. If I had known that all items were non refundable, I would have never ordered anything from them. How can they keep getting away with this fraud? The only way I heard about them was an add on Facebook. Beware!

I think this company is awesome! I have purchased four or five items so far and they have been high quality and have shipped immediately. I am very pleased and would highly recommend them. Keep up the good work.

Do not order from this company! I am giving one store because I have to. I ordered 4 of same necklace at the same time. It took a full 2 weeks for them to ship one small envelope that would have held all 4 items. It held one of the 4. I have been trying for weeks to get the remaining items or a refund for the 3 items not sent. They no longer respond to my emails. After reading all the other reviews it looks like I should be grateful I at least received one item. Sadly it is not worth the $60 I spent for the 4. So sad and disappointing.

My experience began a bit rocky, but Hannah and Lilly made it all come together. First I got email confirmation that my package was delivered and in fact it was not. That was cleared up and actually delivered when indicated on the Tracker per Hannah's response. When received, the ring was not true to size. I would suggest sizing up if you order, but Lilly was able to credit my account due to my sizing issue, and that allowed me to order the size up at no cost to me. Your customer service is amazing! Thank you