I bought the advertised 100% genuine leather crossbody bag in light brown. Absolutely NOT leather, but some cheap vinyl "made in China" After contacting customer service, I was told that yes, they are leather! And no returns. I wrote back again saying this is false advertising and misrepresentation! I know what leather is, this is not leather! I want my money back!
Believe it or not, I did get a refund... NEVER to buy from them again!