Missguided US has a rating of 1.9 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Missguided US most frequently mention customer service, tracking number and business days. Missguided US ranks 707th among Discount Shopping sites.
After hearing so many mixed reviews about misguided, I have to say I am overall very impressed by the maternity collection actually fitting correctly. I'm a pretty chunky girl and starting to get more chunky now since I am pregnant so finding maternity clothes that actually fit comfortably is sometimes a challenge. However these actually fit right and they look just like how they did on the website. Even the shipping cost and tax isn't bad. For my biker shorts it was 10$ and for my dress 13$ after the 8$ shipping fee and the 2$ tax it was 33$ and well worth it. Even with standard shipping it only takes 2 weeks. Definitely will order some more things again soon in a few months. I give this a 10/10 rating and will be recommending this to anyone else that I know from now on.
Ordered a pair of shoes 38, came size 41. Had to pay 30£ for international shipping to send them back, they give me a in store voucher for this money which I'm able to use because the payment doesn't go through, used a different payment method as paypal which charged me the money never returned but the order was not registered, gave an other chance today waisted 3 h of my live trying to register a order with the same voucher and again no luck, WORST WORST WORST shopping
BBB shut this company down the clothes are 3xtimes wider than the size should be size medium is a 4xl wide sad for a sweatshirt
I used to have great experiences here but the quality of the clothes have gone downhill. Additionally I placed an order almost a month ago and it still hasn't arrived, working with support on a solution but am not hopeful.
They charged me 50% of my order total in customs. 60$ customs bill to get into Canada. And through some sketch company sky net
Won't buy from them again
I ordered shorts for my work uniform and I saw a cute dress so since I'm paying for the delivery I decided to get it too. You guys delivered only this dress and my main purpose was shorts for work. You didn't say it was out of stock or it was a mistake of a person who packed it. I'm very unhappy I just lost my money and time. I would not recommend to my anyone. Plus on dress one of the bottoms was lost
It has been a total of 20 days and I still have not even received my order! I placed two orders and the second one arrived before the first one. And im not talking a couple days before. Like weeks before as I've stated I've been waiting almost 4 freaking weeks for a small order. Cute clothes but after waiting this long im never ordering from here again. Customer service is $#*! and all it is is a chat service that say automated responses.
COMPLETE SCAM! I ordered from here because they had a large "sale", and with my limited budget, I thought that I could get more.
Do not order from Canada. They will charge you an absurd amount of customs ($75 for me) from a cheap third party shipping company with a sketchy website.
The quality of the clothes was horrendous. I have never owned such cheaply made or horribly fitted clothes in my life. I don't even want to pay for returns because it's just such a hassle, and I already wasted extra money from the huge customs fee. Will be donating essentially everything immediately.
I can't even try to salvage my items since it looks like I dug my clothes out from the trash (mom shorts look like literal garbage bags with enough room for 10 fupas, yet they fit in the waist?!). Body suits are see through. Threads are hanging from items. It's all garbage.
I paid $60 for a skirt that feels like it should be $15. I am so disgusted.
I will never order from this site EVER again. I'm so embarrassed that I fell for their scheme. Don't even bother. Save yourself the time, money, and frustration. I don't have money for new clothes now.
Don't be misguided, don't shop from missguided.
Please read these reviews. I did not before ordering and now wish I had. I've not received any tracking updates. It's been 2 weeks. I don't even know if my order has shipped. Definitely not stressing about it because I only ordered one thing, but it kinda sucks.
I've ALWAYS looked for long sweatpants, but certain brands who claim they are "tall" never even reach my ankle. I am 6'0, and these fit PERFECTLY! I ordered a medium in the Tall Oversized 90s Joggers in Black and Gray, and I am in love with both of them. AMAZING price, and great quality. I will be wearing these every living hour.
I put all my shipping information in and my credit card number and when I clicked complete order. It said my payment didn't go through and to try again. So I checked my bank account and they took money out. They won't give me money back and I won't be receiving clothes either. As I didn't even get a confirmation email. Scammers
It took over a month before they came to the conclusion that they lost my package and they couldn't even replace any of my items because at that point they were all out of stock. I did get all my money back but I will not be ordering from them again.
I ordered two pants. I paid the most expensive option for express delivery and it took anyways a few days to arrive. I am a size 40 in Italy and from the chart they publish online you should buy size 8 in US.
I can guarantee you it is not at all! It is 2 sizes bigger than mine.
I asked then to change the size and they say they dont do exchanges.
I then order them again in the size 4 - paying more expensive for some reason- and ask for a return of the ones that are too big.
In order to return I have to pay, print and head to a post office.
I have a brand and when people want to make a return, I schedule a pick up from their house!
And if it is my mistake like in this case wrong chart, I try to help and make a gift or something.
This is the worst customer service ever.
First off they never sent me what i ordered the first time stuff was too big sent it back months ago never recieved my money contacted them through twitter like what if you don't have an account?, and got the run around the first time i contacted them about filing a missing items return and return on clothes which my credit card company would not go through due to them being located out of the us. Then after i finally processed my return i contacted them today from the return i sent back 3 months ago and there finally sending back the money also i had two chokers missing they only sent one after i filed the missing items report. This is the worst customer service i ever dealt with and i will never make a purchase again
This order took 3 weeks to get to me. One dress was so sheer I was completely naked when wearing it. Paper thin. No way whoever made this dress did not see this coming. I won't be ordering from this website again.
God I wish I never bought from them. $200 I'll never get back. DISGUSTED with my purchase, horrible material, doesn't look like the pictures, untrue sizing, rude customer service. Wow I'm in awe. I wish I read reviews first. Buy from SHEIN to save some money and get better quality of clothes. So so so so so awfully disappointed. They literally said that their sizing might range from size to being more like a size 6! That's ridiculous! Why even have the size guidelines if they don't make any actual reference to the sizing! This company is a total joke.
As a small plus size women I purchased the swimsuit on the 27th of April, paid for fast shipping, and it didn't come on time. After finally receiving the package, it was only just the bottom piece of the swimsuit, online they are advertising the whole swimsuit. This is false advertisement. So my daughter and I went back to purchased it said I had purchased the bottom piece of the swimsuit.
I'm not sure if this is only for plus or not, but please be aware of what you ordered or you will get scammed. I will never shop here again. I paid more for the fast shipping then the order itself.
I was very skeptical on the beginning ordering from this website, but I decided to give it a try. On my first order I had to return back few items because of the size issue. But the customer service was super great, I received my money the second day I send back items. The clothes that I ordered are okay, at least are better than the Chinese quality. I ordered few more dresses from them, and always got them on time, and the return process was easy. One time my package was lost, but it was usps fault, customer service issued me right away a refund, no questions. I will definitely order again from them.
I purchased 2 items from this store, boots and a simple spring dress. The boots were ok but not what I wanted, and the dress, while flattering, was made out of terrible material. It was a sun dress made out of windbreaker material and it felt terrible to the touch. Overall I was disappointed but I figured it wouldn't be a big deal and I'd just return it. BUT to return the items I dont like, I have to pay 8 more dollars after already paying shipping which was more than other companies charge for standard shipping. I think it's ridiculous that they don't offer free returns after already charging you extra for shipping to begin with.
I ordered from Missguided US on 3/29 and received my package on 4/10. I originally ordered a belt and noticed it wasn't in my package. I went to the website and the "live chat" bot provided me a link to submit a missing item claim. When I filled out the claim, the response I received stated the belt was out of stock, so Missguided didn't send it to me, but I was still charged for it. If I hadn't filed a missing item claim, they would not have refunded me for the belt. I am appalled that Missguided attempts to scam their customers until the customer reaches out to them. If an item is out of stock and cannot be delivered just refund me without making me fill out a claims form. Also all the items sucked and the quality is not worth it before the prices so I sent back everything but one dress.
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