MiniInTheBox

I placed a order and haven't received it yet. I'm very upset. Can't find a customer care number anywhere on the site. How can u do business like this? Tracking number is invalid and I went to Swiss post to try to track package and they have a number on there that isn't even a number. I just want what I ordered. My daughter ordered stuff too. She got one package and still hasn't received the rest of her stuff. Bad business!

I bought a phone case for my iPhone 8 on 27/9,2017 and when checked out they said the delivery time will be between 10-20 days. But until today in November 10, I still didn't get my case delivered. I wrote letter a few times to their customer service and what they said to me was wait wait and wait. Today they told me that I have to wait for another 60 days and they will not help me with anything until then. Please don't buy anything there unless you want to have a bad shopping experience.

This is the second time I'm ordering on Mini in the Box, and the second time I'm happy about my orders. They're always available by mail to answer our questions, they treat the package quickly or they quickly inform us if there's a problem.

Delivering is sometimes long, but we can wait for a 100% functional product ;)

I have to admit - who knew that a $3 phone cover could be so cool lol! Bought two, each a different color around the edge, back is clear "jelly" plastic. Just set the phone's rear camera led to flash for alerts & instant "cool" lol. $6 US for the two, free standard shipping, arrived on time from Malaysia & exactly as ordered. The bag that each one comes in can serve as a reusable waterproof phone bag; printed on the bag it says it includes a screen protector but it does not nor does the website here say that it does.

If you are okay with the fact that you need to wait 1 month for your order to arrive, this site is okay. Customer service is good, something was broken after a month of usage, and they directly shipped a new one. (Took a month, but hey, it was sent free?). Just have some patience with the company and don't take risks with birthday presents, christmas presents and etc..

My order number was **************, i had ordered 4 iphone 4 cases on 29 of december and its says it has been shipped by the 6th of november. However i have not yet received any products yet so far and its taking too long. I have no idea what i should do. And i had also recommended this site to my friends before the problem was being faced

I am so glad I have found this site. It does take a bit longer than most, However, it is clearly posted of the process. There has been over looks and I have had a delay with my purchase. However, once it was found out they treated me right. The items are very pretty maybe not the top of the line. However, for the price it is a good deal. I would buy again

I ordered three men's military watches with olive green bands. I received three watches with black bands which did not work (not in running condition). I followed their instructions for returning items for exchange, filling out the template on their website, but when I clicked "submit" nothing happened. There is no other way to reach them; no phone number or e-mail address is provided at their website. Some other earlier orders were fulfilled properly and the products were satisfactory, but if their Customer Service can't be reached, I would not want to risk ordering from them again.

So far I have only placed one order for 4 items with miniinthebox.com. All four items I purchased were exactly what I expected and were described very accurately. One little speaker I ordered is listed as having a much higher S/N ratio on other sites. Miniinthebox.com only listed a S/N ratio of 45 db. Upon testing the speaker the miniinthebox 45 db S/N rating was clearly more accurate then the ridiculously high numbers listed on other sites for the same speaker. The expedited shipping got from China to Southern California in 2 days.