Milanoo Reviews Summary
The company exhibits a polarized reputation among customers, with notable strengths in product quality and timely delivery for some orders, particularly for custom items. Positive experiences highlight satisfaction with the craftsmanship and fit of certain dresses, indicating a potential for reliable products. However, significant concerns arise regarding customer service, including delayed shipping, inadequate communication, and frustrating return processes that often lead to additional costs for customers. Many reviews express dissatisfaction with the company's support and return policies, suggesting a need for improvement in these areas to enhance overall customer experience and trust.
This summary is generated by AI, based on text from customer reviews
I am very pleased about their service. I ordered 4 dresses from this website and I was received them very quickly. Not only the great support but also the top quality and cheap rate. Highly recommended.
I ordered an Infanta dress through Milanoo. The first thing I noticed was that there were stray threads everywhere that I had to sit and cut off myself for fear of pulling one and having the dress unravel. My back ribbon didn't match my front ribbon, and my front ribbon was low quality. The fabric that the dress itself was made out of was good, and the print was great.
I will write in Italian because I'm not good in English...
Secondo me questo è un buon sito su cui potere fare acquisti. E' molto affidabile, semplice e con un vasto assortimento di merce... ed è anche molto economico in quanto ha buoni prezzi... per quanto riguarda il trasporto non saprei dare un commento negativo o positivo in quanto è una mia amica a fare ordine per me perchè non ho la carta che mi permette di effettuare shopping online, però una volta il trasporto mi ha rovinato un cofanetto anche molto carino, anche se per fortuna la merce non si è rotta... Per quanto riguarda i vestiti sono molto ben fatti...
Le perone che ci lavorano (a mio parere) sono molto gentili e cercano di farsi capire (in modo soddisfacente) anche se non parlano molto bene la lingua
I placed a review on Milanoo's website that was entirely true and very detailed. They did not post it because it was negative. When you submit a review to their website, they will only post the positive ones. This is an extremely dishonest practice. I will never shop here again.
MILANOO is store selling korean fashion women and man clothing, bags and shoes online. They have a wonderful clothes for you!:)
They offer various payment methods to make sure that executing payment will not be a barrier between us and theirs customers: PayPal, Credit or Debit Card Payment, Bank Transfer and Western Union.
Whether you like the cute feminine appearance, sweet Asian style, or that unique style to stand out in a crowd, MILANOO is exactly for you.
I've never had any problems with my transactions and their costumer service is great, always following up and well mannered. They are very fast shipping! I LOVE THIS SHOP
"Ho acquistato da Milanoo.com un vestito cosplay (it-it_*******838_321) e mi sono trovata benissimo, spese di spedizione non troppo alte, velocità di spedizione e qualità perfetta, lo staff era molto disponibile a rispondere alle domande con un tempo di attesa molto basso, al massimo 2 giorni. Sono molto soddisfatta di questo sito."
I bought a cosplay wig from Milanoo and I'm very happy the buying. The prices are competitive with other sites and the quality is excellent, the wig is still soft after many uses.
The item arrived a few days before the estimated date of the staff of Milanoo. The shipping time from China to Italy was fast, although I have chosen the economic shipping.
I think I'll buy again from Milanoo website.
My order: it-it_*******948_283
Item code: #*******657
私が初めて全身タイツを買ったのがミラノー社の「透明人間 コスチューム（黒）」でした。
全身タイツの購入も、海外サイトからの購入も初めてで不安でしたが日本国内のショッピングサイトと同じように買い物する事が出来ました。
アイテムの状態は特に悪い所もなかったので、私は直ぐに新しいアイテムの注文をしました。
Ja-jp_*******826_219
I ordered a blazer from Milanoo and I completely love it! I have a petite frame and size small fit me perfectly. The blazer has a strikingly beautiful orange color, it adds a pop of color to any of my outfit. I've been reading negative comments about it and online shoppers are doubtful of its security and legitimacy. I would like to confirm that Milanoo.com is a legitimate shopping website and NOT a scam. In fact, this is the second time that I received an order from Milanoo. I ordered the blazer and it was shipped within 24 hours. Although sometimes the processing time could take a little more than a whole day. My parcel arrived in one week via DHL right on my doorstep. It came all the way from China to my location, which is here in Middle East Asia. It was a quick delivery so I guess the high delivery price ($25) was all worth it. My order came in a good packaging - a custom Milanoo box, a thank you letter, and a free Milanoo.com magnetic pin. Customer service is very accommodating. And as for the product's quality, I could say that I'm quite satisfied with the blazer. I liked the fit, the design, and the value as well. The cloth it's made of is of good quality. I've already washed and iron pressed it and it still remained the same - the color did not fade, the cloth did not shrink or loose. Overall, I had a pleasurable shopping experience with Milanoo. I encourage everyone to try Milanoo, too. I suggest buying small stuff through it if you're still in doubt. But it's really less likely that you'll get scammed because I've tried twice now and I'm really satisfied.
I shopped for shoes. And love them! The processing took 4-5 days and once dispatched, I received them in 3-4 days. I am so loving them. Perfect fit and quality..
He recibido algunos pedidos, y puedo asegurar que me encanta la calidad de la tela y los precios que tienen, sin duda es una página en la que nos ofrecen muchisimos productos a muy buen precio para las mujeres, hombres, niños/as e incluso productos para tu casa, mi opinión sobre Milanoo es estupenda, pienso que es una de las tiendas que podemos encontrar en internet, en la que verdaderamente tienen buena relacion calidad-precio, me encanta.
Received a pair of bow wedge boots from Milanoo and I must say I feel satisfied of ordering from them. As always, they came really quickly in the mail with very nice packaging plus a thank you card. I've worn the boots and they're surprisingly very comfortable and these boots are really made for walking.
Milanoo es una buena marca y me gusta todo lo que tiene
Milanoo.com has a fabulous collection of clothing, shoes & other accessories! I ordered a pair of Lace up PU leather booties in black color & was eager to receive my order! And it arrived in just 9 days which is really fast! The packaging was excellent & there is no fear of any type of breakage. Although their shipping prices are slightly high but seeing the high quality of their products, you won't regret paying that much1 I love the booties, very comfortable & stylish! Will definitely shop from here again :)
¡¡Hola!
Hace nada hice un pedido a la web Milanoo y quiero compartir mi experiencia porque estoy encantada.
El trato fue increíble y además todo muy muy rápido.
El producto se ajusta perfectamente a la descripción dada en la web y llega en muy pocos días.
El paquete viene muy bien envuelto asique es casi imposible que el producto sufra algún daño.
Por último decir que se ve que el bolso que yo he elegido es de una calidad inmejorable asique estoy segura de que lo utilizaré un montón.
¡¡Repetiré con esta web segurísimo!
Saludos.
He partcicipado de un sorteo de la firma Milano, me ganado unas botas preciosas, las sorteban eran de color rojo, pero he preguntado si las podia cambiar por otro color y me han dicho que si, han sido muy amables desde el primer momento, poniendose en contacto conmigo y ayudandome en todo lo que necesitaba para poder recibir mi regalo.
I love this website and the service is always wonderful. The quality of the products are fantastic and worth every penny.
Ordered flower girl dress. They sent wrong color. Notified them immediately for RMA so that I could return it and receive the correct one. They refused.
Io compro tutti i mesi in questo sito, e mi trovo molto bene soprattutto con gli abiti da sera su misura stupendi cuciture perfette materiale ottimo tutto a un prezzo molto economico, il centro assistenza è molto gentile e risponde subito e sempre a qualsiasi domanda risolvendo i problemi, il tempo di spedizione è perfettamente il giorno preciso che scrivono, io mi trovo molto bene con questo sito e lo consiglio a tutti
Me llegó rápido, la talla se correspondia con la que pedí. Todo Ok.
From the business
Milanoo is a discount online clothing store based in China. Milanoo sells everything from wedding dresses to women's clothing to shoes and handbags.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry for any inconvenience that has been brought to you. For every review, no matter whether it is positive or negative, we will review and respond to it carefully and honestly. So please feel free if you have any other concerns about the product or you are not satisfy with the orders, please contact us by emailing to cs_en@milanoo.com, and we are looking forward to hear from you. Your greatly understanding is appreciated!
With best regards.