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Milanoo Questions & Answers
Here's what consumers have asked with answers from Milanoo staff and previous consumers.
9 questions answered
22% answered in 1 day
30 questions sorted by: recent | popular | fewest answers
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Thanks, My sister got this news and find her favority in the BACK TO SCHOOL promotion, I really like it. But I have a question, why don't you do the freeshipping, it is really attractive

By susie H.
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Yes, Milanoo is a real site. I have bought several items from them most of which I like. I did return a dress which I wanted an exchange for because the sleeves were made really short. They had me send the return to California and they sent me another from China which took a long time to receive and the dress part wasthen two big. They also never sent me a skirt to a two piece dress and after writing them a number of times about it they said they sent it in another package but I never received it til this day. I have asked for a refund a number of times and they just stopped responding. I should've canceled it though my cc. Although I liked most of the items I have purchased from them. I will most likely not order from them again because they can't be trusted to refund or replace your items should you return them or not receive them. Also the shipment time is very long.

By R D.
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Hi, Don't bother I ordered one it took forever to arrive and looks nothing like the picture. Fabric is also disgusting. If someone lit a match next to you , you will be in flames in seconds haha. Yes they are cheap but it's expensive in the end as you can't wear it. Believe all the bad reviews as they are right. My children and I had a good laugh though.

By Jo m.
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Dont trust Milanos i ordered a dress from them the worried i would not get it when i needed it. Well I've tried to call text Email for a week now to cancel the order. My order hasn't even been processed yet. An still no response. I'm out nearly 200.00 Dollars because I can't even get a response.

By Sheree B.
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No, it's still up.

By Chelsea L.
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If it isn't, it certainly should be. They should be put out of doing business.

By Ali T.
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My dress was custom made and perfect. It's beautiful.

By Tracy W.
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Thank you for your input and I agree. Milanoo is just horrible and should be put out of business. They're scammers. I have 8 pages of back-and-forth correspondence with them and it's still going on. Threatening doesn't work with these people and actually suing them would be extremely difficult and expensive since they are located in China (figures huh!) I hope NOBODY has to go through what I have and still am experiencing...DON'T BUY ANYTHING from Milanoo.

By Ali T.
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Milanoo is not a website to be trusted, I just recommend to threaten to sue them because they have really terrible customer service. Some people wait years for their refunds, so... Just don't order from them is what I think, it's about a 40% chance you'll get what you wanted and paid for. Sorry you have to go through with ordering from this website.

By Cloud H.
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