Milanoo Questions & Answers

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Here’s what consumers have asked with answers from Milanoo staff and previous consumers.

11 questions answered
18% answered in 1 day
Question:

I bought several dresses and pairs of shoes from your sight and i love everything but one of the shoes do not fit. i bought two pairs in the same size, one is slightly big but doable but the other is so small i can't even fit my foot in it. the return labels that were shipped with my order are missed printed. they are made out to come to me. how can i go about getting a larger size? i tried the number from about and it is not working. i am calling from the u.s. am i going to have to pay for shipping again because these sizes are irregular?

Answer:

Thanks, My sister got this news and find her favority in the BACK TO SCHOOL promotion, I really like it. But I have a question, why don't you do the freeshipping, it is really attractive

By susie H.
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Question:

Is this site fake or for real?

Answer:

Yes, Milanoo is a real site. I have bought several items from them most of which I like. I did return a dress which I wanted an exchange for because the sleeves were made really short. They had me send the return to California and they sent me another from China which took a long time to receive and the dress part wasthen two big. They also never sent me a skirt to a two piece dress and after writing them a number of times about it they said they sent it in another package but I never received it til this day. I have asked for a refund a number of times and they just stopped responding. I should've canceled it though my cc. Although I liked most of the items I have purchased from them. I will most likely not order from them again because they can't be trusted to refund or replace your items should you return them or not receive them. Also the shipment time is very long.

By R D.
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Question:

Answer:

Hi, Don't bother I ordered one it took forever to arrive and looks nothing like the picture. Fabric is also disgusting. If someone lit a match next to you, you will be in flames in seconds haha. Yes they are cheap but it's expensive in the end as you can't wear it. Believe all the bad reviews as they are right. My children and I had a good laugh though.

By Jo m.
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Question:

I've been hearing about milanoo being a scam, is this true?

Answer:

Dont trust Milanos i ordered a dress from them the worried i would not get it when i needed it. Well I've tried to call text Email for a week now to cancel the order. My order hasn't even been processed yet. An still no response. I'm out nearly 200.00 Dollars because I can't even get a response.

By
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Question:

Answer:

Milanoo sucks you probably won't Milanoo sucks you probably won'tMilanoo sucks you probably won't Milanoo sucks you probably won't

By Chuck T.
Question:

I haven't received my order yet it has been a month i also payed for 7-15 days order number is en_mi_190219014219_110.

Answer:

Milanoo sucks you probably won't Milanoo sucks you probably won'tMilanoo sucks you probably won't Milanoo sucks you probably won't

By Chuck T.
Question:

Has the milanoo website shut down?

Answer:

No, it's still up.

By Chelsea L.
Question:

Has the milanoo.com website shut down?

Answer:

If it isn't, it certainly should be. They should be put out of doing business.

By Ali T.
Question:

If i order a wedding dress is the quality of material going to be good because the reveiws are bad and i dont want to waste my money

Answer:

My dress was custom made and perfect. It's beautiful.

By Tracy W.
Question:

Hi, i was wondering you provide good cosplay outfits?

Answer:

Thank you for your input and I agree. Milanoo is just horrible and should be put out of business. They're scammers. I have 8 pages of back-and-forth correspondence with them and it's still going on. Threatening doesn't work with these people and actually suing them would be extremely difficult and expensive since they are located in China (figures huh!) I hope NOBODY has to go through what I have and still am experiencing... DON'T BUY ANYTHING from Milanoo.

By Ali T.

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Typical questions asked:
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