MilanooReviews 895

I ordered what was supposed to be a sweet lolita dress from this company. I had heard bad things about it before but I wanted to try ordering one thing to try it out for myself and I will never make that mistake again. The dress I ordered was supposed to be fitted in the bodice and then flare out into a bell shape at the natural waist and go to the knees. The item I received was absolutely horrid. The bust measurement was all wrong and it was far too large for my chest, the seam at the waist was crooked, and it went well below my knees. And the petticoat they gave me which was supposed to help achieve the bell shape was just a cheap piece of tulle sewn to some elastic that did absolutely noting for the shape. And the worst part? The bottom ruffle was only half finished! There were two pins still in the fabric!
Upon farther research of this company I found that they are well known for stealing stock photos from companies and then sending their customers the cheapest knock-off they can find. They have also been known to take the personal photos of girls wearing the real items from brands and use them trying to say that they created these items. I will never trust this company again nor will I ever recommend them to anyone.

I have ordered from this site may times and have always had a positive experience. I love the products and selection and most definitely their prices. I have had no hassles with shipping. My products usually arrive earlier than I expect, which is nice! Also, when I ask questions on the site they are prompt to answer and are very helpful. Shipping can be costly but they often discount it or sometimes offer it for free, also they always have so sort of coupon or sale going on.

If you are from the United States or any other country for that matter, do not! I repeat DO NOT ORDER from this company!... This is the worst clothing company ever. The cloths took over 2 months to get to me and when I finally received the cloths I was expecting what I paid for but I guess that was my fault because the price was really cheap so I guess I did actually get what I paid for. That's beside the point, total items I purchased was 10... These cloths were made of costume material and looked like they were made for a child. Mind you, the sizes I chose were large and extra large in men's just to make sure I did not have to return anything. None of the cloths looked like the pictures on the website. Please! Please save your self the trouble... Milannoo.com should be shut down and should not be able to sale over seas. It almost cost more to send the cloths back than what I actually paid for them. After another month I finally received an email stating I would be fully reimbursed for my returned items, which was a week ago. It is a process getting your money back but I feel it's better than nothing. The cloths I received were not even good enough to give to the needy or homeless this is how bad these cloths are. Before I ordered these cloths I did read reviews… but the reviews were from 2005 and 2010 so I figured that would have had to improve there service since then so I proceeded with the order. It is now 2013 so you can actually believe this post. People are always saying "oh find out for yourself, you never know!" now you actually know… do not order any items from Milanoo.com it is not worth the time, money, trouble or headache.

Very good site! I was thinking about buying a Cosplay from here and was a bit unsure to begin with as I had never heard of them before! However i took a chance and boy did it pay off! My costume was great! Just the right size (there are size charts for each item which are very accurate) and it looks just like the photo!

They used DHL tracked service to deliver so i was able to see exactly where it was which was great as i didn't have to worry about it getting lost or turning up late etc.

I contact Customer support at one point and even on a Sunday i got a response the same day!

All in all i am VERY satisfied and will definatly use them again as they are pretty cheap as well!

I love buying things from Milanoo. I can send them my measurements and have something customized or order something in exactly my size. I sent exact measurements for a dress I bought in the japanese lolita style and got exactly what I asked for, and shipping time is pretty good for international (I get my item within about 2 weeks, maybe less). It's a decent price for good quality items. I always check the size chart on things and measure myself to make sure I am giving them correct and up-to-date measurements.

Milanoo is the first website I check when I think of dressing up, whether it's formalwear or cosplay. It's by far my favourite clothing retail website. I am definitely going to be a repeat customer.

I have great experience with milanoo. The proceed time and shipping is rather fast (I order on 4 January and it arrives on 12 January, which means it only need 9 days until it's arrived. Also, The packaging is neatly packaged, so it comes safely to my home. For the quality, it was great and better compared to the picture. The customer service did a great job too, they help me on how to order and answer my question clearly. As for the price, I think it's rather pricey. But, i was satisfied with the item (yellow lolita shooting star bag) that I ordered.