Milanoo Reviews Summary
The company exhibits a polarized reputation among customers, with notable strengths in product quality and timely delivery for some orders, particularly for custom items. Positive experiences highlight satisfaction with the craftsmanship and fit of certain dresses, indicating a potential for reliable products. However, significant concerns arise regarding customer service, including delayed shipping, inadequate communication, and frustrating return processes that often lead to additional costs for customers. Many reviews express dissatisfaction with the company's support and return policies, suggesting a need for improvement in these areas to enhance overall customer experience and trust.
This summary is generated by AI, based on text from customer reviews
Milanoo.com has a tremendous variety of styles!. You'll have more choices than what you can ever imagine.
Small prices--Milanoo is being offering the latest street fashion, we're alway keeping up with the newest fashion trends, while most importantly, making the prices as low as we can.
I ordered a few clothes and I love them! Clothes are wonderful. I RECOMMEND!
This site is totally awesome. I have order 2 times, my sister order 1 time and my husband order 3 times. All of the package look exactly like the picture on the web. The shipping is very fast. Less than 2 weeks my package already arrive home. T he price is very affordable, the customer service answer all of my question. Definitely worth to buy!
I ordered a yellow purse, blue sleeveless dress, a white animal print button up shirt, and handmade (black) falsies. I found this website because I was sick of paying ridiculous prices at our mall, so I made my order here to see what they had to offer.
First, I'm AMAZED at how quick the shipping was. I didn't expect them to have my parcel at my door sooo soon. Second, everything came neatly made with a cute little card. The animal shirt is probably my favorite... it's soft and there are little elephants on my button up now! The dress is really pretty too. It's a skater dress, dark blue, and very simple. I haven't tried the eyelashes yet, but they came nicely in the package... no damages or anything. Overall, I'm happy with my experience, no complaints and everything looks great.
En-uk_*******801_342
This was my first experience on Milanoo, and I'm so satisfied! The dress I choose is so chic and elegant!
I ordered some shoes from this website and they came in a day before expected. The shoes had great quality and looked just like their picture, maybe even better :)
I bought 2 "Infanta" dresses. Both dresses were of amazing quality. They are not manufactured by Milanoo, they are re-selling, which is excellent because the only way to buy from Infanta itself is through Taobao, and for that you need a shopping service.
The price was almost the same than the price on the original seller's and the shipping was really fast and safe.
One of the best things I bought last year! Definately!
Order number en-uk_*******648_575
I was very skeptical about ordering from Milanoo after reading so many poor reviews but I gave them a chance and everything went smooth. Got my oder on time, everything I ordered was just as depicted plus I got a few extras in my package. I am very pleased.
My third time order is satisfying. I order a deep blue wool blend coat in a best quality that comes with very very good price. The coat is made from a thick and warm wool with a gorgeous shade of blue and I couldn't be happier when I received it. Nice packaging, super fast shipping with FedEx, and truly excellent service as always. Fantastic shopping experience! Can't wait to order more with Milanoo! Order number: en-uk_*******952_586
I bought an elegant dress on o1/13/2012 and i really like it! It was like the one in the picture and it has lots of decorations. It's perfect for a wedding ceremony (not as a bride). As i selected a size standard and not personalized, i have to tighten the bust, but i already knew it :) the order number is it-it_*******850_316
I ordered a gothic lolita dress on oct 23,2012. I received my dress before estimate date. The dress was very beautiful and fit me perfectly. I really love my dress. Thank you!
I ordered my H. O. T. D. cosplay and had it tailor made and it fits almost perfectly. The skirt is a little too big but all in all I love this site very much for the cheep cosplays and how well they are made :)
This site is Fantastic for the money. I ordered a cosplay costume and to my surprise it came Uniform quality! The dress was A tad on the large side but I wont hold them to it. Fantastic site, Fantastic price, will defiantly order again. If you are looking for Cosplay or lolita this is the place to buy!
Fantastic shop online, I am charmed with his dresses
Milanooへは、４回目の注文になりますが今回のアイテムが１番です。
生地も写真のイメージから想像したものより優しく私を包んでくれます。
また、注文したくなりました。
I ordered one lolita dress on jan 8 with estimate date on jan 29... i received my dress on january 16,2 weeks after i placed an order and 13 days before estimated date. The dress was sooooo beautiful and same as the pic on their website with high quality fabric. The dress came with white crinolette. I Love the dress details so much. But When i tried to wore the dress... its tight... :(. . Maybe next time i should consider the size chart carefully. But its k. I got compliments from my friends abt this dress,, they said that the dress was cute n beautiful... ;) :)
I found the site quite simple to use. There are all sorts of things I like and the prices are very cheap. When I received a wig I was very satisfacted since it is of a great quality and perfect as described in the site! I like it a lot and this was my second purchase in this store. Both the times I bought something from there I was happy, and I think I will buy again because they ship items soon and, with any kind of shipping, it arrives in almost one week! Then, the workers are always available, I can't ask for more.
They were very helpful, the order was placed easily, and the service was very kind. I cannot wait to recieve it
Cosy Grey Buttons Cotton Blend Man's Coat- This one is is my wife's favorite coat. A very sharp coat that I can use for business, out for dinner or just going to a friends place. Comfortable and stylish, an overall winner. I'm 6ft 1in athletic build at 190lbs. Process of getting articles was very simple and easy to use. Order Number - en-uk_*******258_186
I love shopping at Milanoo! They have such a beautiful collection of everything! This time I bought a lovely blue coat. I was excited to receive it & to my pleasant surprise it came in just 5 days! The material is so warm & comfortable, it protects me of the chilly weather in my place! Thank you Milanoo! Highly recommended to everyone!
I ordered a dress from Milanoo.com and it was really good experience and nice product. You can buy with no fear.
From the business
Milanoo is a discount online clothing store based in China. Milanoo sells everything from wedding dresses to women's clothing to shoes and handbags.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members