website thubmnail of Milanoo

MilanooReviews 895

2.2
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Milanoo Reviews Summary

The company exhibits a polarized reputation among customers, with notable strengths in product quality and timely delivery for some orders, particularly for custom items. Positive experiences highlight satisfaction with the craftsmanship and fit of certain dresses, indicating a potential for reliable products. However, significant concerns arise regarding customer service, including delayed shipping, inadequate communication, and frustrating return processes that often lead to additional costs for customers. Many reviews express dissatisfaction with the company's support and return policies, suggesting a need for improvement in these areas to enhance overall customer experience and trust.

This summary is generated by AI, based on text from customer reviews

service
114
value
112
shipping
116
returns
82
quality
113
This company does not typically respond to reviews
Bulgaria
1 review
0 helpful votes
Follow Eli K.
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I am writing this review to get my cash back! Another fun activity of Milanoo, to receive a feedback from the fans. I simply adore your products: the quality is amazing and the money we pay are reasonable.
Thanks and good job, Milanoo!
Wish you many new fans around the world!

Date of experience: July 2, 2013
Italy
1 review
0 helpful votes
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I was looking for something original and good quality and I found Milanoo.
I love this website!
Good quality and fast shipping.

Date of experience: July 2, 2013
Italy
1 review
0 helpful votes
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Spedizioni puntualissime, a volte anche in anticipo rispetto alla data stabilita. Prodotti di ottima qualità e in buone condizioni. Tutto corrisponde alle descrizioni nel sito. Grazie.

Date of experience: July 1, 2013
New Jersey
2 reviews
0 helpful votes
Follow CANDICE P.
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If you want different, beautiful, and or exotic heels, that look like a million bucks but pay less. I highly recommend Milanoo. The customer service is outstanding, and they definately stand by their products. I have ordered about 3 pairs of red bottom high heels, all of wich are a rare size 5, and have never been so satisfied. Everything from the packaging, price, speedy delivery, and not to mention a million compliments everwhere I go when I where these sparkly red bottom heels:)A+++++

Date of experience: June 26, 2013
Italy
1 review
0 helpful votes
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Quite fast shipment
June 25, 2013

Quite fast shipment. Adorable product and good customer service.
Will surely buy again!

Date of experience: June 25, 2013
Arizona
1 review
0 helpful votes
Follow kyla s.
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I found an amazing wedding dress on this site, and was worried since it was so cheap. I paid only a grand total of $169 for this beautiful floor length, lace and ruching dress in champagne color. I did pay the extra to give my measurements too, and the dress fits perfectly except for the stomach, it was a bit loose but I tightened it without a problem. I absolutely recommend this site to anyone for amazing wedding dresses especially! Oh and by the way, I got my dress only 17 days after purchase, it was about a month early! Love it!

Date of experience: June 20, 2013
Illinois
1 review
0 helpful votes
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I love this site
June 20, 2013

I love this site. I found a gorgeous wedding dress here. I was nervous purchasing something like that online but it wasn't expensive so I did. I'm so glad I ordered thru here got many compliments and the dress fit perfect and was even more beautiful when it arrived! I recommend this site for anyone!

Date of experience: June 20, 2013
India
1 review
0 helpful votes
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Very Happy with my order. I LOVE LOVE LOVE my ordered products. Can't wait to use them all so that I can order some more! Thanks SO much for everything! Thanks so much for all of your help. Order no: en-uk_*******131_306.

Date of experience: June 19, 2013
Indonesia
1 review
1 helpful vote
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"I LOOOOOVVVEEE MILANOO. I could'nt agree more. I already order 4 times and now waiting for my 4th order. They provide cheap but fine quality of fashion and goods. The service also very good and reasonable price.the package also come very fast to my country, indonesia. And they had so much things that i cant find anywhere in my country."

Date of experience: June 19, 2013
Spain
1 review
1 helpful vote
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Hola
June 18, 2013

Hola. La verdad es que me entere de esta web atravez de una amiga de facebook que me dijo que estaba concursando en un sorteo que hacia la pagina y me apunte. Por suerte gane el sorteo y me mandaron un e-mail facilitando de como tenia que hacer mi pedido del que había ganado, y la verdad que al hacer el envío me lo detallaron muy bien y lo hice en un minuto, fue super fácil hacer el pedido (Número de pedido: es_mi_*******215_786) Ahora solo toca esperar a que me llegue el pedido:)
Un saludo.
Rocio

Date of experience: June 18, 2013
Bulgaria
1 review
1 helpful vote
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I have great impressions from the products and the service. I m totally satisfied by the quality and the great prices!

Date of experience: June 18, 2013
India
1 review
0 helpful votes
Follow Fashion Q.
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I ordered a stripes maxi from Milanoo and much to my surprise I recvd my order in just a week. I loved the product as its not at all see through like other maxi dresses and the fit is exactly as mentioned on the website. My order number was en_mi_*******330*** and my review blog post with pictures is here http://www.fashionquotient.in/2013/06/stripes-maxi-fashion-stripes-and-floral.html

Date of experience: June 16, 2013
BA
1 review
0 helpful votes
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Hi there
June 16, 2013

Hi there
So, I made new order on milanoo. I read many bad comments about milanoo but I have to disagree, I have a lot of their items by now, and I am satisfied with all items. My last order was white summer dress and white short with heart shape. Both items are really really great. Quality is perfect. Size is good, I ordered size I usually wear. They have really kind customer service and they will help you with everything :) I will order more for sure. Their prices are very good :) Milanoo is great.

Date of experience: June 16, 2013
Florida
1 review
1 helpful vote
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I was very happy with my purchase.
I bought bridal heels for my wedding and they are stunning and fit perfectly! It took awhile to receive them but they are upfront about processing times/delivery when you order. I'm very pleased!

Date of experience: June 13, 2013
India
1 review
0 helpful votes
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Classic Wine Accessories! It was a weekend and my friends decided to throw a party next week at my place which included food and drinks. Came across this Milanoo website while searching online and liked the products which are in stock. We ordered most of the wine accessories like wine bottle opener, air pressure corkscrews etc from this website. First we were worried about the shipment as these were the accessories which were needed by us on priority basis, but the problem was solved and we got our shipment at the correct date promised by the website. I simply love this website and will suggest to you people who like to shop online at a mouse click. Your review will help others learn about this website.

Date of experience: June 13, 2013
Indonesia
1 review
1 helpful vote
Follow Auzola A.
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My order number: en-uk_*******024_330
Consider my self lucky, i bought a very nice hair chalk from Milanoo. It arrived within a month, not broken and in good condition, plus it is the same with the picture. I cant say im not satisfied because the hair chalk it's easy to use and easy to rinse off too. So overall i love it! :)

Date of experience: June 12, 2013
California
1 review
0 helpful votes
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Milanoo is my absolute favorite one stop shop whenever I need something. Any time an occasion comes up that I need a new outfit. From parties to dinners to girls night out, I can always find the perfect pieces on Milanoo and never have to worry about not getting them on time. Shipping is always super fast, and I have never been disappointed by anything I've received. When I first ordered from Milanoo I was very surprised at the quality for the price, but now I know that I can always count on them for the best!

Date of experience: June 8, 2013
India
2 reviews
0 helpful votes
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Wow I usually dont write these kind of review s but the service and the quality i got from these guys is amazing. I cant suj long reviews though. But must say Milanoo provide really good stuff. I order a Jacket to gift my friend and was worried about delivery but it came so quick and jacket is just like i wanted. Must buy. Thanks again guys great job. Your discounts are great :)

Date of experience: June 8, 2013
Italy
1 review
0 helpful votes
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Mi sono trovata molto bene, il rapporto qualità prezzo è ottimo, l'attesa per la spedizione non è brevissima ma ne vale davvero la pena, sono molto soddisfatta acquisteró sicuramente di nuovo su milanoo.com!

Date of experience: June 8, 2013
Texas
1 review
3 helpful votes
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This site is a fraud. I ordered a flower girl dress from this site for $70 dollars. When I received it the small of the package was so horrendous I had to put the dress outside, there was a stain on the front and the stitching of the dress was horrible. I tried to return the dress and they only kept saying they would refund me $25. I had to buy another dress so I wanted to return it and get my entire money back. They kept asking for clearer pictures and saying $25 refund, this kept on for 5+ emails. I will NEVER buy anything from this site and I advise you to do the same!

Date of experience: June 7, 2013
Milanoo C. Milanoo Rep
over a year old

Dear Customer,

Thanks very much for the time you spend, and you are always welcome to post your experience with other consumers. Sincerely sorry for whatever the inconvenience that have been brought to you. Please offer us the order number we could check again for you, and please always feel free to contact us for fast response by email, phone or live chat (Thanks very much for the time you spend, and you are always welcome to post your experience with other consumers). Your greatly understanding is appreciated!

With best regards.

From the business

Milanoo is a discount online clothing store based in China. Milanoo sells everything from wedding dresses to women's clothing to shoes and handbags.


milanoo.com
Founded in 2008
Chengdu, Sichuan, China
+68