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Mbenzgram
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Mbenzgram

mbenzgram.com
North Carolina
1 review
0 helpful votes
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Scammers! Beware!
July 4, 2023

This company has stolen thousands of dollars from people. We have FB page regarding their unethical illegal practices. If you've bought anything contact your bank or credit card company immediately. If you use a debit card you have a very limited time to receive a refund. They will string you along, never answer the phone or emails. We created a Venmo account just to receive my refund but never received my money. Don't buy from them! We have pending cases with the Attorney General in Ca. The ticket number for cases are the same when requesting a refund! Stay far away from these scum bags! Also go to their website, no reviews, go to YouTube, no comments are allowed.

Date of experience: June 3, 2023
New York
1 review
0 helpful votes
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Fraud
June 2, 2023

This side is a fraud placed an order over 2 months and still no tracking info every time I enquired they said tracking info will be sent and still nothing. Now they don't respond to my email and nobody ever answers the phone stay away from this site

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
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I bet most of those 1500 positive reviews are fake. This company is a scam through and through. They'll let you submit an order and take your payment. Then they send you bogus email saying they'll contact you when the product ships. Guess what, it never ships! You can call the phone number listed and leave a message but no one answers and no one will call you back. I waited over 6 months for my item and sent numerous emails ans got the same response "it will ship next week". When I finally asked for a refund they stop replying to me. Total fraud of a company. DO NOT GIVE THESE PEOPLE YOUR MONEY!

Date of experience: May 15, 2023
California
1 review
0 helpful votes
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After waiting eight days for them to ship my order I decided to cancel it. It has now been three weeks since canceling my order and I still have not received my refund after I was told it would only take a week. There is no point in calling them because they will not answer and you'll be lucky to get a response via email.

Date of experience: April 25, 2023
Virginia
1 review
0 helpful votes
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I returned my exhaust system and it was received by the associate Felicia on February 16th. I have sent more than 50 emails to customer support as well as the accounting department and have continuously got the runaround saying my refund will be processed soon by customer service but have never received one response from accounting and I have yet to receive the refund for my exhaust system and I paid over $200 to have it returned so I am out over $1000, please spend your money elsewhere as this company is full of thieves and crooks. I am not the only one that has had their money stolen. Some people have never received the product and others never received a refund just like me.

Date of experience: June 6, 2023
Iowa
1 review
0 helpful votes
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Stay away from this company matter of fact RUN! Check out the Facebook group of over 500 members they have scammed including me. Finally did get my money back after after 2 months and intense emailing,filing complaints with FTC,Orange County consumer complaint dept,and credit card company! They never answer the phone and won't return calls,only generate computer emails trying to string you along until your time is up to dispute charges. Even offered a lower price to me if I could just wait a bit longer! What a joke I had already paid for the part in full!

Date of experience: May 11, 2023
Indiana
1 review
0 helpful votes
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This guys take your money and never give you a straight answermbgram took me for 747.00 turn them but nothing become of it. Steve Schmidt got for 695.00 he does live in Indianapolis's so that's a good thing file a complaint with the attorney general office jury still out next my attorney gonna cost but hopefully I will prevail and get everything back.

Date of experience: August 17, 2023
California
1 review
0 helpful votes
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Wouldn't recommend
July 22, 2023

I placed my order back in the beginning of April and I haven't received an email on the status of my order. I can't track my order and I have tried to contact them multiple times through email and I have called over and over for the past 2 months and can't get in contact with anyone. I would not recommend ordering from this company ever

Date of experience: June 22, 2023
Michigan
1 review
0 helpful votes
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I ordered a msd ignition waited two weeks never got a tracking number. Emailed and asked when it would ship, quick response saying it was shipping that week. 2 weeks later i sent an email saying if it hasnt shipped yet please return my money plus 10% they didnt respond. 5 days later i asked for my money or a tracking number no response. I tried calling multiple times no annswer. Horrible customer service, i am only selecting 1 star. It will not allow me to select zero stars

Date of experience: May 8, 2023
Michigan
1 review
0 helpful votes
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I ordered a pair of off-road shocks and diff. Breather kit from MB Gram totalling over $1200. I never recieved the parts. After months of calling to ask where my parts were, I cancelled the order. They say that since the order was so old they couldn't refund my money!

Date of experience: May 9, 2023
California
1 review
1 helpful vote
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Total scam
June 18, 2023

I ordeer my product on feb-22-2023. As of today may 19th. I haven't received my item or refund. Total scam. Can't get a hold of them on the phone... email response states we will update you on your order. Long wait time to call..

Date of experience: May 19, 2023
Texas
1 review
0 helpful votes
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Deserves a ZERO
May 24, 2023

I made an order with this company a month ago. I have been following up almost daily with emails as well as WhatsApp. Through email they tell me the order is "being shipped this week." But yet that never happens and I never receive a tracking number. Then on WhatsApp, they tell me the order was picked up, but wont provide me a tracking number. They are a SCAM!
And now they are not returning my emails or text messages.

Date of experience: April 24, 2023
Maryland
1 review
13 helpful votes
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Do not order SCAM
September 25, 2022

I ordered a exhaust system back on Aug 5. I've already sent many emails trying to get a update on my order. Each response tells me that there is a delay and it'll be shipped in a couple of days, or item will arrive next week, or your item is available for shipment but no tracking number. Honestly this so called company is a scam and now I'm out $1400. Do not order from these people!

Date of experience: August 26, 2022
Oregon
1 review
0 helpful votes
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Scam
December 13, 2022

I ordered some wheels and I never got an update regarding the shipping after a few weeks. I decided to cancel my order because they were taking too long, I was promised I'd have the money back in my account within 7-10 days and so far I haven't gotten jack. Like all the other one star reviews say, the 5 star review are fake as hell I don't recommend using this website.

Date of experience: November 13, 2022
Illinois
1 review
8 helpful votes
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Scam site - don't buy
February 11, 2023

They price items below market, accept your order than no one ever responds to your specific question / where is my $#*!? Oh. Oh it's back ordered. Each time a new name on a ticket support response. No one picks up their phone (basically it's an auto disconnect). Save your money and aggregation. I am disputing my charge and will call state attorney general and have them investigated.

Date of experience: January 12, 2023
California
1 review
5 helpful votes
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2 months and still NO product…
February 11, 2023

If I could give less than 1 star I would. I ordered a set of tires 2 months ago (almost $3,000) Their web site showed the tires in stock. I have called the company no less than 15 times and I have not had one returned phone call. They do reply by email. The only response I get is, that they will be shipped within a week or two. 60 days later and still nothing. I don't understand why they can't be Honest and Upfront, if you can't get them, return my money!
PS Returning my money still hurts me, the tires took a price increase starting 2023

Date of experience: January 12, 2023
Oregon
1 review
31 helpful votes
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Absolutely terrible!
July 22, 2022

All these other reviews must be fake. I ordered some tires and they never once thought to tell me they'd be on back order for months. Never reply to any of my emails, don't answer my calls. I've called
Many times and only 2 calls have been answered. Super fast to take my money but not quick to return it. Would not recommend this place to anyone at all. I'm absolutely livid.

Date of experience: June 22, 2022
Tennessee
1 review
1 helpful vote
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My son ordered a set of 15" weld wheels back in April. Cannot get a hold of anyone and it's been almost 6 months since orders. These people are scammers and deserve to be locked up. Look at all the other reviews and choose fpr yourself. The other review that are good has to be fake. These people obviously take your money with 0 intention an shipping any parts. Total b. S car parts dealers and sellers are the absolute worst scum of the earth people. Hope you stub your toe every morning you roll over out of the bed and a prison sentence for taking so many people money for so long. Took a kids money that he worked hard for... what a. P. o. S company

Date of experience: September 25, 2022
Nebraska
1 review
2 helpful votes
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Pretty sure its a scam
June 10, 2022

Going to have to open a dispute clearly. Been 10 days and no refund showed yet.
Click the one star reviews and see how nobody received their refunds? How many people have to file disputes? Horrible company IN MY experience (since they want to threaten to sue me for stating MY experiences)

Update;

They gave the refund finally
But
Im pretty sure its only because i left a bad review (my opinion)

Date of experience: May 11, 2022
Virginia
1 review
4 helpful votes
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Scam!
May 12, 2022

This site is a scam... They take your money tell you your part is on back order... When ask for a refund well I'm still waiting... I email them everyday and their automated email sends me the same message Everytime... the reviews online are fake! So go ahead and order from these crooks...

Date of experience: April 12, 2022

Overview

Mbenzgram has a rating of 1.3 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mbenzgram most frequently mention credit card, customer service and business days. Mbenzgram ranks 61st among Car Racing sites.

service
304
value
260
shipping
268
returns
272
quality
237