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Mbenzgram
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Mbenzgram

mbenzgram.com
Wisconsin
1 review
0 helpful votes
Follow Austin V.
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I ordered a tuner for my truck about 2 weeks ago and when I emailed them asking what is taking so long for it to ship they tell me it will be shipping the end of this week. I'm not sure why it takes 3 weeks to ship out a tuner but I would not recommend these guys if you want your things quickly

Date of experience: February 7, 2023
California
1 review
2 helpful votes
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Going on four months!
October 24, 2022

I bought and paid for a suspension system 6/11/22, it's 9/23/22 and I'm still waiting. When I check in they ask and seem to hope I want to cancel my order. You see I took advantage of an offer they made, but now that they have raised their prices I get they feeling they don't wish to honor the transaction. That's what shows up anyway.If they prove me wrong I will eat my words gladly.
Order #*******

Date of experience: September 24, 2022
Pennsylvania
1 review
1 helpful vote
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BUYER BEWARE
July 28, 2022

Impossible to receive a refund. Order canceled over 3 weeks still account has not been credited despite their claim to a 7-10 business day refund. Horrific customer service. Having to pay for an item that was canceled and never shipped is extremely nerving.

Date of experience: June 28, 2022
Ohio
1 review
3 helpful votes
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Total scam
October 2, 2022

Absolutely trash of a scam company. They just keep beating around any solution 1 year later still no part and no refund on the cancelation of a efi system. Avoid at all cost. I'm filing them as a scam to be investigated to get my money back.

Date of experience: September 2, 2022
California
1 review
1 helpful vote
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Misleading info re: shipping delays
April 13, 2023

Ordered a bell housing on 2/8/23, received email confirmation that my order was being readied for shipment. After several weeks, I tried calling to check on my order. Was on hold for quite some time then their system disconnected me. Sent f/up email to which they replied my order was shipping the week of 3/1. A week later I tried calling again - same thing; on hold then system disconnects me. Sent another email; they replied " uploading tracking info in 48-72 hours. That window passed so I sent another email; they replied that it was shipping by the end of the week. They are flat out lying to me about my order and likely sending automated email replies with " canned " responses. Do not order from them!

Date of experience: March 14, 2023
California
1 review
0 helpful votes
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If you plan on rebuilding factory heads... forget it. Get these heads instead. You will not be disappointed. They are amazing. Perfectly built, better than stock. Valves are nice and very good casting.

Date of experience: March 28, 2022
Pakistan
1 review
0 helpful votes
Follow Tom M.
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Everything I needed is in the kit. The fittings screw into the tank seem to be too tight initially and I had fear for them not sealing but they will seal with a little extra tightening, be cautious though because they are tapered pipe fittings. Everything seems good so far.

Date of experience: April 1, 2022
California
1 review
0 helpful votes
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No Shipments Sent
February 22, 2023

Two orders placed online November and December of 2021. No orders fulfilled as of yet. I keep being told two weeks and still nothing because parts are on back order. If you go online the competitors have them in stock? I believe they sold them to me on sale and now don't want to honor that pricing. I have paid for both orders in full. Still have no parts. Very frustrated and really shocked. They will not return my calls and e-mails are auto responses. Do I have to get legal action for this? I really hope not!

Date of experience: January 23, 2023
Texas
1 review
3 helpful votes
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My "experience"
April 30, 2022

I ordered a set of wheels a month ago, when I inquired as to whether they were in stock I was told there are 24 on hand. Then over the next 4 weeks the only communication I got was "incoming to ship next week" or similar

Date of experience: March 31, 2022
Sri Lanka
1 review
11 helpful votes
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Its never a dull moment when I get my parts there. They are very help full and a bunch of happy people, which is contagious to us. We hardly give thanks to such services and only complain. It takes a dedicated person to have that attitude when coming to a professional space. We appreciate what they do and hope they get awarded for their job well done.

Date of experience: February 21, 2022
Kentucky
1 review
2 helpful votes
Follow Rhonda H.
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Since finding out that the part I ordered and paid for was no longer being sold, I have had to wait nearly 2 weeks for a refund. I contacted these people and was told the funds would be released from accounting and in my account within 2 business days. The funds are still not in my account after 5 business days and I cannot get anyone to give me any information except that I will get an email when accounting releases MY money. This has cost me fees and time. Unacceptable business practices in my opinion!

Date of experience: June 16, 2022
North Carolina
1 review
6 helpful votes
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These people will take your money and never send you what you ordered and when you call them or text them they give Excuses and all they can say is that the are customer support but they don't help at all so I will not order anything form this company and if anyone does It prepared to wait 2 to 3 months before you get your product from this company. They blame it on shipping problems

Date of experience: June 24, 2022
California
1 review
21 helpful votes
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Would give the company 0 stars if I could. Ordered a set of aluminum small block ford heads in the beginning of February. After several months and several emails and getting the same automated reply about waiting for two more weeks. I decided to cancel my order on May 5, several months after my order. Now it's been over a month and I still haven't gotten a refund. After several emails they still haven't refunded my money. Horrible customer service.

Date of experience: June 6, 2022
Arizona
1 review
6 helpful votes
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I've been waiting for my refund for an intake manifold I ordered but only received, "it'll be 2 or 3 more weeks before it's scheduled to be shipped". I requested the order to be cancelled and my funds to be returned to my credit card account on April 1,2022. I'm not sure if there are any "Accounting Dept employees" on their payroll because if there are, they are sure slow in doing their job! One month and counting...

Date of experience: May 2, 2022
Pennsylvania
4 reviews
8 helpful votes
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TERRIBLE
July 13, 2022

I ordered a simple lift kit that was supposedly in stock. Now after over a month and numerous emails, I still don't have anything and they have my money. I will be filing with the attorney generals office about this company.

Date of experience: June 13, 2022
California
1 review
0 helpful votes
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Part never delivered
December 14, 2022

I ordered a set of engine heads, turns out they were on backorder. They charged my card anyway. That was February, 2022. It's now November 2022, still they say they're on backorder yet other companies are shipping the very same part.

Date of experience: November 14, 2022
Arizona
1 review
10 helpful votes
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Awful experience, waste of time and money
May 18, 2022

2 months ago i bought an intake, never received anything, the shipping date changed everyday. I canceled my order one month ago. They still send me the same message, an accounting will contact me... More than one month for a reimbursement! I spend lots of time after them. I have never put bad review in my life but this time i will do everywhere! Be careful, total scam this company. I never saw that. Don´t buy anything from them

Date of experience: April 18, 2022
Illinois
1 review
1 helpful vote
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Bad customer service
October 13, 2022

Ordered lowering shocks and were on back order for 2-3 months. Finally decided to cancel my order and request a refund after waiting for so long of them telling me my purchase was going to sent out shortly. Been about 2 months and still haven't received my refund they owe me about $160

Date of experience: September 13, 2022
North Dakota
1 review
0 helpful votes
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Buyers beware!
January 15, 2023

Ordered tires from them in September. Then they said it would take three weeks. Waited three weeks and still couldn't give me an answer so I requested a refund. Guess what still no refund! Guess I'm out $4000. Still waiting A call from their accounting. Tried calling numerous times and nobody answers the phone

Date of experience: December 16, 2022
Texas
1 review
1 helpful vote
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INJEN air intakes
September 13, 2022

This company will gladly take your money, they will never send the product and you will never receive a refund or get anyone who can help you. Hopefully you have credit card fraud protection! This website is a scam and apparently you can't rate service or issues at zero so I had to give the 1. This company is an absolute joke and hopefully no one else gets screwed. Buyer be ware!

Date of experience: August 14, 2022

Overview

Mbenzgram has a rating of 1.3 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mbenzgram most frequently mention credit card, customer service and business days. Mbenzgram ranks 61st among Car Racing sites.

service
304
value
260
shipping
268
returns
272
quality
237