I ordered a tuner for my truck about 2 weeks ago and when I emailed them asking what is taking so long for it to ship they tell me it will be shipping the end of this week. I'm not sure why it takes 3 weeks to ship out a tuner but I would not recommend these guys if you want your things quickly
I bought and paid for a suspension system 6/11/22, it's 9/23/22 and I'm still waiting. When I check in they ask and seem to hope I want to cancel my order. You see I took advantage of an offer they made, but now that they have raised their prices I get they feeling they don't wish to honor the transaction. That's what shows up anyway.If they prove me wrong I will eat my words gladly.
Order #*******
Impossible to receive a refund. Order canceled over 3 weeks still account has not been credited despite their claim to a 7-10 business day refund. Horrific customer service. Having to pay for an item that was canceled and never shipped is extremely nerving.
Absolutely trash of a scam company. They just keep beating around any solution 1 year later still no part and no refund on the cancelation of a efi system. Avoid at all cost. I'm filing them as a scam to be investigated to get my money back.
Ordered a bell housing on 2/8/23, received email confirmation that my order was being readied for shipment. After several weeks, I tried calling to check on my order. Was on hold for quite some time then their system disconnected me. Sent f/up email to which they replied my order was shipping the week of 3/1. A week later I tried calling again - same thing; on hold then system disconnects me. Sent another email; they replied " uploading tracking info in 48-72 hours. That window passed so I sent another email; they replied that it was shipping by the end of the week. They are flat out lying to me about my order and likely sending automated email replies with " canned " responses. Do not order from them!
If you plan on rebuilding factory heads... forget it. Get these heads instead. You will not be disappointed. They are amazing. Perfectly built, better than stock. Valves are nice and very good casting.
Everything I needed is in the kit. The fittings screw into the tank seem to be too tight initially and I had fear for them not sealing but they will seal with a little extra tightening, be cautious though because they are tapered pipe fittings. Everything seems good so far.
Two orders placed online November and December of 2021. No orders fulfilled as of yet. I keep being told two weeks and still nothing because parts are on back order. If you go online the competitors have them in stock? I believe they sold them to me on sale and now don't want to honor that pricing. I have paid for both orders in full. Still have no parts. Very frustrated and really shocked. They will not return my calls and e-mails are auto responses. Do I have to get legal action for this? I really hope not!
I ordered a set of wheels a month ago, when I inquired as to whether they were in stock I was told there are 24 on hand. Then over the next 4 weeks the only communication I got was "incoming to ship next week" or similar
Its never a dull moment when I get my parts there. They are very help full and a bunch of happy people, which is contagious to us. We hardly give thanks to such services and only complain. It takes a dedicated person to have that attitude when coming to a professional space. We appreciate what they do and hope they get awarded for their job well done.
Since finding out that the part I ordered and paid for was no longer being sold, I have had to wait nearly 2 weeks for a refund. I contacted these people and was told the funds would be released from accounting and in my account within 2 business days. The funds are still not in my account after 5 business days and I cannot get anyone to give me any information except that I will get an email when accounting releases MY money. This has cost me fees and time. Unacceptable business practices in my opinion!
These people will take your money and never send you what you ordered and when you call them or text them they give Excuses and all they can say is that the are customer support but they don't help at all so I will not order anything form this company and if anyone does It prepared to wait 2 to 3 months before you get your product from this company. They blame it on shipping problems
Would give the company 0 stars if I could. Ordered a set of aluminum small block ford heads in the beginning of February. After several months and several emails and getting the same automated reply about waiting for two more weeks. I decided to cancel my order on May 5, several months after my order. Now it's been over a month and I still haven't gotten a refund. After several emails they still haven't refunded my money. Horrible customer service.
I've been waiting for my refund for an intake manifold I ordered but only received, "it'll be 2 or 3 more weeks before it's scheduled to be shipped". I requested the order to be cancelled and my funds to be returned to my credit card account on April 1,2022. I'm not sure if there are any "Accounting Dept employees" on their payroll because if there are, they are sure slow in doing their job! One month and counting...
I ordered a simple lift kit that was supposedly in stock. Now after over a month and numerous emails, I still don't have anything and they have my money. I will be filing with the attorney generals office about this company.
I ordered a set of engine heads, turns out they were on backorder. They charged my card anyway. That was February, 2022. It's now November 2022, still they say they're on backorder yet other companies are shipping the very same part.
2 months ago i bought an intake, never received anything, the shipping date changed everyday. I canceled my order one month ago. They still send me the same message, an accounting will contact me... More than one month for a reimbursement! I spend lots of time after them. I have never put bad review in my life but this time i will do everywhere! Be careful, total scam this company. I never saw that. Don´t buy anything from them
Ordered lowering shocks and were on back order for 2-3 months. Finally decided to cancel my order and request a refund after waiting for so long of them telling me my purchase was going to sent out shortly. Been about 2 months and still haven't received my refund they owe me about $160
Ordered tires from them in September. Then they said it would take three weeks. Waited three weeks and still couldn't give me an answer so I requested a refund. Guess what still no refund! Guess I'm out $4000. Still waiting A call from their accounting. Tried calling numerous times and nobody answers the phone
This company will gladly take your money, they will never send the product and you will never receive a refund or get anyone who can help you. Hopefully you have credit card fraud protection! This website is a scam and apparently you can't rate service or issues at zero so I had to give the 1. This company is an absolute joke and hopefully no one else gets screwed. Buyer be ware!
Answer: This company is definitely a fraud. I ordered parts on June 20th and to date still have not received my parts or the refund I've asked for several times via email. Just like everyone else that tries to call I get put on hold till I hang up. I've reached out to many different agencies for help with this issue. I am awaiting answers from some of them. This fraudulent company needs to be stopped.
Answer: While it's likely too late, they are a scam site who delivers to a few key people to boost their image. They also write hundreds of fake reviews. Contact your credit card company and open a fraudulent charge case. To be clear, I did receive some of my parts and after too much calling got a refund for the others. I will never order from them again.
Answer: Bet all you hear is wait 24/48 hours. At least my part wasn't that expensive. Yikes
Mbenzgram has a rating of 1.3 stars from 414 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mbenzgram most frequently mention credit card, customer service and business days. Mbenzgram ranks 61st among Car Racing sites.