Mbenzgram

This is absolutely ridiculous. I ordered some tires back in February & spent $735. Ive never received them & every time i would reach out they would give me a run around about my product. I tried for a refund and they gave me a run around for that as well. Haven't received either. Dont waste your time or money. So many people have the same story as me.

Ordered 3 months ago, said 7-10 days to ship, which was fine. Problem was it was 3-4 months to ship, not 7-10 days. It's been 3 months now and no refund was issued even though I have a receipt from them saying it will be refunded. Can't get an email back and just put on hold till I hang up. I would not recommend! This place is a joke and has no customer service!

Ordered parts, they never said they were not in stock or not available, then got an email stating they were out of stock after I reached out, I requested the order to be canceled & CC to be refunded, which I was told was done, but it's been 3+ weeks. Every time I contact them (btw, can only be contacted via email, chat is no help) I get some BS about accounting will be contacting me. Scum of the earth! Hope the authorities get after these scammers!

Order some wheels and next day I cancel the order cause I realized Their wasn't a good fit for my truck, Got reply with "order cancel and refunded". Is been over a month and haven't got that refund yet, been calling and they don't answer, been sending emails and only reply with "someone from accounting will update you on your refund " but still no response or refund.

Ordered an intake in December. After countless emails being told it would ship in two weeks I canceled order six months later. I still have not been refunded. Once again after several emails and calls all I get is sorry it's in process.

$630 order in June 2022. No stock, order cancelled and refund approved. After 68 emails and over 50 phone calls not answered or returned, still no refund. They lied about refund, credit card company has never received a transaction.

I normally don't write reviews but I feel like people should know that this website is a scam and will take your money. I paid $1300+ for some car parts to put on my vehicle in april 2022 and it is now February 2023 and I have yet to receive my parts or my money back after I have emailed and called numerous times. I have tried and tried and all they do is ignore you or send you to a different department and it goes nowhere. Please do not spend your money here and do not trust this site.

I can copy and paste all the 1 star reviews.

They sell parts they don't have in stock. Gladly take your money and stall you for months blaming the supplier and if you ask for a refund they stall you blaming there accounting department. They made me open a Venmo account to refund my money saying my order was old and unable to refund my credit card.

These people have no soul

Do not buy from them. They are fraudsters, good luck ever getting a real reply from them. I have been fighting to get a refund from them for over a month, but don't worry, their automated email says its being reviewed by their "accounting department" for 30 days. Scam.

Ordered tires, after 2-3 weeks of not receiving them, company gave me canned "1-2 weeks to ship". After two months of my receiving them, I requested a refund two weeks ago that still has not been processed. This place is garbage and a scam website. Beware!

There send me email make me open my account with venmo and still not receive my credit.The answer I always received the tire are back other and I asked for refund still not receive I can't get them by phone or email this company look to like scam there have refund over 3000$ and I can't have any answers

I ordered a set of rims for my son! They never came after 1 week, then nothing after 2 weeks. So I emailed them, they said arriving tomorrow and will be in stock, then ship out. 3 days later no emails for tracking code. I email them back, then they say arriving in 3 days. The 3 days later no email, I email them and they say, wait for tracking code in 24 to 28 hours. Nothing, so I emailed them back nd cancelled the order. Wasted 3.5 weeks of my time for nothing. Horrible communication, and never, ever...never answered their phone! Liars and thugs scam artists! Now I have to call mt credit card company to get the charge disputed! What a waste of time.

Needs to be Ten negative stars... Ordered Tires, $4,250.00, Waited 7 months on promises that they were shipping. Never received them or my refund. Capital One Visa says that it has been too long and will not do anything even with the 35 pages of the email communication chain. I contacted Visa directly with no response. This Company is still a Visa merchant with no repercussions. Beware of this company and with... WHATS IN YOUR WALLET!

Cancelled my order. They did not refund the money. Called "customer service" some guy on a car phone. Said his "accounting department" needed to handle this request. Never heard from them again. I had to report a dispute with Affirm to get my money back. Do not do business with them!

They will scam your money by telling you it's a manufacturer delay and when you finally had enough and ask for a refund, they will send you an email saying it's cancelled and refunded but you will never receive the money. Read the reviews on this here. There is even a dedicated FB group for victims affected by this scammer.

Truly a pleasant experience at Mbenzgram, professional and precise. Excellent service delivery and passionate about their customers. They will always be my "Go-to" company for car parts. I recommend them to anyone.

Ordered a part from this company. Waited a week for a delivery confirmation, nothing. Called and they stated that it would be shipped out Thursday ( Monday call) and would get ship confirmation. Nothing. Emailed situation, reply was that order would ship in caps and in caps I would receive email when order is on the way. Again nothing. Called again, service insured me ship out at end of the week. I am now a priority. Nothing. Week later Called again service states that order will be shipped expedited by end of day and the manager was informed. 4 days later nothing. This has been going on for over a month.as 3/28 cancled the order. Let's see how long this takes! Don't order from this company empty promises to keep you hooked.

If I could give 0 stars I would. This company is robbing me, I ordered wheels back in early February that were supposedly "in stock". I waited two months. All they would tell me every time I checked in after 2-3 weeks with them was that I needed to wait another 2-3 more weeks, no matter how many times I waited 2-3 additional weeks. It was the same result. Nothing, not even an email or anything, so I figured hey they don't have them and they can't get them… that's okay I'll just cancel. I cancelled and got a email on April 13th saying my order has been cancelled and refunded please allow 7-10 days for refund to post to your account, it is now may and nearing 30 days and i haven't gotten anything refunded and nobody answers any emails or phone calls, instead they make me wait on hold for 30 minutes and then the call just ends lol. I have never experienced this with a company but I recommend nobody purchasing anything from mbenzgram or you could be in the same situation as me.

Don't waste your time. They will say the part you need is in stock but it isn't. I've been waiting for a refund of $170 for months. No customer service. Nobody answers the phone and nobody will return your call nor emails. Go report them to better business burough.