Mbenzgram

Mb gram never sent my money back when I refunded, every time I contacted them about it they said someone would cantact me and no one ever did. I don't recommend this site at all.
I am a real person not a paid reviewer.

Mbenzgram is selling best products in affordable price. I got perfect fit jackets for myself and I totally love them. Quality is so so good. Also they are giving 10% discount, go check their site. Happy shopping :)

MBENZGRAM

Buyers beware this company is not what they seem like. At first everything looking good, but they only take your money and very few receive the parts they order all reviews are fake. Good luck trying to get a refund some do and mostly none will ever get a refund. After the fact there is no physical street address so you can't mail or visit site. Only email or chat and when you press a issue they end it. I lost a lot of money so I'm trying to help those who haven't been trapped.

Placed order in March, they said they didnt have the item in stock even though their site did not show it was out of stock, asked me to wait a couple weeks. Ok, no problem - well its end of July and still nothing! Keep emailing them and each time is "it will be shipped next week", already asked for refund. Nothing yet.

One of the worst experiences ever at an automotive site, and thats saying a lot.

Will update if they actually ship or refund the order!

Been well over a month since I've ordered my exhaust for my 16 hellcat charger. And numerous etempts to see progress or get tracking number they have failed miserably. Always sending the same messages over and over. I would definitely not recommend

Ordered a intake from them. 3 weeks go by without a confirmation email or even a status update. Email them they say they will get back to me with a tracking number. Multiple days go by without anything and send another email seeing where my item is and get the same ol response someone will get back to you with your tracking. Fast forward another week I cancel my order says 3-5 business days for a refund. Email them again on 6th day same bullish response about someone from accounting will get ahold of me to get my refund. Another 2 days goes by still nothing and email. Them again and same response as the last email. I hope I get my money back but not looking like it. This place has the worst customer service I've dealt with and will probably just keep your money. Do NOT buy from this company save your money and buy elsewhere.

Take your money and never send the product. Keep saying send in a week or two. Cancel your order then they don't refund you. They'll tell you that the refund has been sent and theylm say to contacting their accounting department. When you do no one responds. There's a whole Facebook group about this company scamming people out of thousands of dollars. Try calling and no one ever answers. Do not buy anything from this company. The only thing you'll get is a lighter checkbook.

My experience has put me through the wall. This company is not good at dealing with anything special order. I ordered a set of coilovers in December of last year. I realize the wait times with Covid and all can take longer than usual. Today as I write this review I have been told over 10 different times that they will be getting the product shortly and shipping to me within a couple days. I have finally cancelled my order, when I've asked them for any legitimacy to being able to get the product same of their customer service say yes some say no. I have all the emails presently and am willing to send them to people seeing this review so you can make a decision for yourself on how this company does. I have been completely understanding and tried working with this company to no avail. Don't try emailing this company, they love automatic reply emails.

I placed an order for a transmission case in January. I was never told it was back ordered. Asked for a refund in March. They have promised i would receive the refund but it never happens. I am out almost $600 with no resolution in sight. Never buy from these guys!

I paid 165.00 for a flowmaster 70 almost two months ago. They keep going in circles. They review your order,then they stall, and stall, then they review again. I've been through the routine 3 times. I'm out good money because of them. These good reviews must be their family.

I ordered a part from them 5/29/22. Called 6/6/22 inquiring about said part, "special order" wont ship for 3-4 weeks. I cancel order 6/6/22 "please allow 7-10 business days for refund to post to your account. Today 6/22/22. Messaged them, "its processing please allow a few more days." Email them, "I will send your refund request to management in accounting so they can do it for you as soon as possible." Currently on hold as i type this. This is the 2nd time I have called today, the first call was dropped. So now I hope I can get my money back, I ordered the part somewhere else.

Be cautious when placing orders with MBGram, particularly if you are ordering an item that is out of stock. After waiting nearly 3 months for my item to ship (not MBGram's fault) I requested a refund. Although their website and numerous emails indicate the refund will be issued in 7-10 days, it's now been nearly 30 days and no refund! After numerous emails, all I get from them is "thank you for your patience, someone from accounting will provide you with an update shortly". Totally irresponsible and a complete lack of customer service!

Ordered on 8/25/22.3 weeks later asked for an estimated shipping date. At 5 weeks requested a refund. Im at 8 weeks. Cannot get ahold of anyone. Looks like I'm not getting my order or my money back. Save yourself the hassel and dont order from these rip offs.

I waited 8 months for a product to arrive that I was told was in stock. I canceled order, after many attempts to get refund still nothing after 2-3 months. If you call you will not be able to speak to a person. Absolutely worst business I have dealt with. Save your money shop elsewhere.

Don't buy from this business
As for ordering from them easy but giving you your refund back on my order going on almost a month and still no refund they keep telling me accounting will get with me and that's it was told by them should see it in 7-10 days back on 9-9-22 when I canceled it was in need of these tires for my truck but they we're on national back order not there fault but returning my refund there are not good

I ordered doors, hood and core support.
Not one was shipped and they kept telling me it was in stock and it would be shipped the next day. 3 months later and i still haven't been sent anything. They will sell you parts they don't even have, hoping they will get it in before you cancel your order.
Our business will not be ordering from this company again!

I purchased a part on backorder in February 2022 while being assured it would be back in stock within a month. After waiting 6 weeks and no response to my emails, I cancelled the order. I was then told by accounting that the refund would post to my account in 7 to 10 business days. After 2 weeks and still no refund, I sent a second email. Again, I received the same automated email telling me to wait 7 to 10 days. Still did not receive refund within the time so I called customer service and was told I'd be refunded within 24 to 48 hours. Nothing came, so I called again and got the same line. It's now been over 2 months since cancelling my order! Unprofessional doesn't even begin to describe this company. Don't know how this is even a legit company with service like this! Most of the positive reviews are automated which is understandable if they are trying to get away with this scam. Not worth the headache dealing with these people, find a more reputable source!

Ordered a Diablo tuner three weeks later never got an update so I canceled the order and now I have been waiting a month and a half for my refund do not purchase from this company. They will take your money and never give it back nor will you probably ever receive your item