ryan j.

If you really need to save that 10% on your order, be ready to call them daily to make sure they are actually going to send your parts. Also understand your credit card's grace period for filing claims. They're a direct shipper and pretend to have a warehouse so when you don't receive a shipping update one of the parts will magically be out of stock. I read all the reviews and forum posts about them before ordering and decided to order a few parts which I didn't need asap. I checked everywhere to make sure they were in stock and I couldn't find a single retailer where they were out of stock. Both items could be ordered directly from the manufacturer and were in stock there.

I was prepared to call after reading all the bad reviews of ignored emails and products not arriving. After 5 business days of no shipping update I called and the excuse was "X part is out of stock and won't be in stock for ~10 days". I asked to cancel that item and ship everything else which was in stock. I received an amended order email showing the correct total. Being 2022 a reasonable assumption is they would refund the price of the item I cancelled since they billed for the whole order a few hours after I placed it. This would prove to be incorrect.

On Monday after receiving a shipping notice for the in stock items I called to check on the refund. I was told it is in process and I'll receive it by Friday. Friday comes and nothing shows. I figured I'd wait until Tuesday the following week just in case. Nothing. I ended up fairly busy the rest of the week and wasn't able to call again until Monday, over two weeks from the amended ship date.

This time the person says they need to ask their manager to release the funds... What the **** are you talking about! You billed me for something you never sent and you have to get someone else's permission to give me back my money two weeks after you said the refund was in process?

Additionally, the return address they give is not real. It's a number in between addresses for some auto collision and tire shop in CA.

Finally, the five star reviews you're reading here are likely from fake accounts or their friends. I will never order from them again. The part which was "out of stock" I ordered that afternoon from Summit and had it the next day. I did receive the other parts, but it was quite a hassle and I have no doubt in my mind they would not have shipped anything had I not called them multiple times. Same with the refund, like some of the other reviews you've read here where people waited too long and lost their money.

They spend more time creating fake accounts and posting fake reviews than shipping products. Try reverse images searching some of the car pics posted in their reviews... you'll find many on google. They also ask you to send a pic of your car which is another way they can post fake reviews and make them appear genuine. I'm sure they'll read this review, wise up, and start posting pics they take at car events. One of the other review sites has 400 reviews, curiously they're all from Feb through May 2022... Somehow they've got stickers on an actual race car, though they're all privately funded so anyone can find a team and throw sponsor money at them. Read up on Rich Energy if you want to see how far a scam like that can go. Also, all of those pictures are from a short time period last year and if you look up the race team there are no MBG stickers visible on the current 2022 vehicles.

I haven't figured out exactly how their scam works, but it definitely involves billing you and not shipping parts/not refunding your money.