The order took almost 3 weeks. After I paid for express shipping (3-5days) for$30.
I finally got my dress and bathing suit. The material is made out stretchy nylon. It doesn't fit right too big.
Always want to try plum color, ordered one plum sweater and a pair of white boots, great products, you can totally trust this site. Thank you for giving me good suggestion.
NEVER DO BUSINESS WITH MAYKOOL!
THIS IS THE MOST DISHONEST BUNCH OF CROOKS YOU WILL EVER MEET. DO NOT EXPECT TO GET WHAT YOU ORDER AND DO NOT EXPECT THEIR CUSTOMER SERVICE DEPARTMENT TO GIVE A DAMN ABOUT YOU ONCE THEY HAVE YOUR MONEY.
THEY HAVE NO CONCERN FOR QUALITY, HONESTY, OR FAIRNESS. THEY ARE COMPLETELY UNRELIABLE AND YOU WILL BE EXTREMELY DISAPPOINTED IF YOU PURCHASE ANYTHING FROM THEM.
I HIGHLY RECOMMEND THAT YOU SHOP SOMEWHERE ELSE IF YOU WANT SATISFACTION.
Items are nothing like tbe pictures. This company should not be allowed to use other companies photos surely its copyright.
Do not order from this cheap website
I got a 20$ dress that I just received, I ordered with the 7-20 shipping and when it hit 20 days I went to my order by my order number on the website (search Maykool tracking) and messaged the site with my email and order number. They contacted me very quickly giving me the tracking number and all the service info, and I got it in finally in just the next 2 days. My problem with the dress is that the seam was weird but not horrible because it was just really staticy, so I'll just put it through the wash. It was right around the waste but it's measurements from China and I'm a small Asian girl so it okay. It was thin at the bottom but that was a quick fix. Overal, I was satisfied. The custermor service was great, and the dress was amazing for the 20$ I spent.
I ordered a shirt from maycool 4-5 days ago and I still haven't gotten it yet. I've read the reviews and I am worried I will
Never receive it. I tried tracking it with the tracking number and the result was that it didn't exist. I feel ready to sue because I spent $41 for my daughters birthday and I never got it. Now she is upset and if I do recieve a package I will NEVER order from there again
Ships from China you will not be able to afford returns! 180$ to return stuck with things that didn't fit! Customer service didn't care told me to sell on eBay!
My rush order came fast as expected, and i wore this gorgeous lace dress to a party, i got lots of compliment, yah, happy inside, they couldn't believe it only cost me $20.99, so sweet sale price.
So here's my review I placed an order online for my Halloween costume then I started reading reviews I was super upset and got worried because everybody seem to have bad reviews anyhow long story short this company was amazing I got my outfit and 5 days no problems it's absolutely beautiful I seen it on other websites for over $200 it's the mermaid one don't believe everything you read I think it's haters who actually made me believe it as well until I actually received my dress! From Monique in Albuquerque I paid with my amax just in case :) but thank goodness I was a awesome transaction!
In the size chart they stated a large was around a 13 in american standards the sized I received is more like a 1 or 2. So tiny not even a child of 10 could wear it and I am talking a skinny kid.
I just ordered a dress... knowing the bad reviews but seen some good ones too. I bought off one of these sites before and got a great dress before. Knowing my chances I went ahead with the order. I measured myself by the sizing chart given... DOES MAYKOOL ATLEAST STICK TO THE MEASUREMENTS THAT THEY GIVE UNDER THEIR SIZES?
I ordered a swimsuit on this website. It came with the broken zipper and the threads were pulling out of it. The customer support told that it was maide by the human factor, and I immediately understood that even if I roll sand it back they will not refund me, they will say it's my fault. Disgusting! Horrible quality and worst customer support. My friend bought the swimsuit and fixed the zipper by herself, otherwise my money would be wasted.
IF YOU ARE THINKING TO PLACE AN ORDER ON MAYKOOL DON'T DO IT! Also the sizes are a lot smaller then the actual ones.
Girl's Size Mailed Rather than Adult Woman's Size/ Ridiculous 3-Day Return Policy:
Ordered an adult medium woman's black & white striped dress online through its mail order website. When I pulled the dress out of the cellophane bag, I was shocked at its size. Taking measurements, it is 14" wide x 32" long... seriously, is this the 'normal size' for an Adult Woman's Medium? I weigh 118 lbs and am 5' 2", not very overweight for my size and height. This dress could only fit an 8-10 year old slender girl perhaps, not an adult woman like me. I sent an email to MayKool, noting my dissatisfaction and false advertising of its women's sizes, and received a 'flippant email response," saying I should check its site's sizes and review its return policy (3-days return), which is absolutely absurd because its merchandise is being mailed from China! My dress took 3 weeks to arrive, but since I am dissatisfied, I have 3 days for it to be returned? How absurd is this company? There is NO WAY this dress can be returned to the company in 3 days, even if I did mail it First Class International Mail. This company is a scam, and creates unrealistic expectations of its customers' returns. It has poor customer service. I will NEVER order from another Chinese company again. No wonder the 'push' is for Americans to 'buy local'; you receive exactly what you pay for!
His website is a great deal! The customer service is sweet, explained everything and patient. But the best thing is that their clothes are high quality and fashionable, will be ordered again!
Ah, yea, I am very pleasant with my shopping in maykool. My dreamy style! I can not believe it until got this dress. I wear it to a special party, and my friends all said it's perfect to me.
Wonderful seller to deal with! My sweet dress arrival, they responsed my question fast and friendly before me ordered, enjoy the shopping experience with maykool.com
I love the look and fit of these leggings, but they arrived smelling like moth balls, I had hoped the smell would disappear after washing. Would give them 5 stars except for the smell issue.
It's great website. Bought wrong size, appreciate your refund, just need a long time because of return shipping time. Anyway, got my refund, it's good, love it.
I ordered some FAUX PATENT LEATHER BUCKLE STRAP LOW HEEL WEDGES, back in September. It's now December 9th and my order is still processing. I'm annoyed and I just plan on getting my money back because this is a waste of my time.
Great! I bought this as a long T-shirt, nice cotton tee, very comfortable wear, the sizes for the item are all accurate, for me, it looks exactly the way it shows in the photo on the site.
Answer: Thank you for contacting us. You can see product's page about the detail size chart. The size of item is same as product's page size chart.
Answer: Thank you for contacting us. Could you contact customerservice@maykool.com and let us know the SKU which you want to get, please? Then we will check whether it is super thin or not. Thanks, Maykool
Answer: Thank you for contacting us. Could you send your detail questions to customerservice@maykool.com about the item or shipping time, please? We will reply your email with additional info.
Answer: Thank you for contacting us. According to your order#, we sent an email to jaxxxxxxxx1@gmail.com(hidden some info), please check your email inbox/spam folder. The estimated shipping time is about 7 to 15 business days for your shipping method.
Answer: Shipping & Delivery Receiving time = Processing time + Shipping time Note: In orders with more than one item, the processing time will be based on the item with the longest processing time. Most of clothes will need 1-3 business days of processing time, some special clothes wil need 4-10 processing time.
Answer: Normally our system will send tracking# emails to our customers. If you don't get a tracking# email, don't worry. Just send an email(with your order# and shipping address) to customerservice@maykool.com who will reply your email asap. Then please check your email inbox/spam folder in 24 business hours.
Answer: Could you contact customerservice@maykool.com and tell them about your order#/shipping address, please? Then they can check it with shipping company and reply your email asap, please check your email inbox/spam folder.
Answer: It was shipped out, so we can't cancel it, please check your email inbox/spam folder, we replied your email. The estimated shipping time is 7 to 15 business days for saver shipping method. If you don't need it, please contact us to return after it arrives to your address. https://www.maykool.com/returns-refund/ I Want to Cancel My Order Once your order has been shipped out(although tracking# email may be delayed), it can no longer be cancelled. But you can contact us to return and get a refund after we receive your returned item(s).
Answer: I checked your order, the estimated date of delivery will be the 19th or 20th. Our return policy: https://www.maykool.com/returns-refund/
Answer: Yes, it is same. We can ask our warehouse to take some photos, then send photos to you before we ship it out.
MayKool has a rating of 2.3 stars from 169 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MayKool most frequently mention customer service, tracking number and false advertising. MayKool ranks 1966th among Women's Clothing sites.
Dear Diana,
Could you tell me your order number or contact customerservice@maykool.com, please?
Then we will check it. If it can't fit to you, you can return them to us.
If you think you ship it back to China and don't trust it, you can contact Paypal who will check it.
When we receive your return package, Paypal can refund the money to you.
Thanks,
Maykool