From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I love this product it's a great addition to any of my other products and I would love to continue using it.
It came quickly but I didn't receive the full body coverage, so I wanted to try it so that I have the full package.
I love luminous products. They make me feel beautiful and younger looking. I love the foundation, it's doesn't make your skin look like you're trying to cover something up. It's a natural, lightweight smooth look that enhances your beauty.
I wish I could afford to buy more items. Like eyes, cheeks, lips and moisturizer.
Cancellation was an easy process. Hold time was short. Money was refunded and was told to keep product
I'm not sure how to explain it but it was confusing to know what I was ordering. Apparently, the other add-ons were put into my shopping cart. I had to call and cancel my 1st order. Then I cautiously placed the one 12 piece kit order. It would've been great if in the kit you could change the foundation to full coverage for those of us who have terrible scars on our face. Anyway, I loved the kit except for the foundation. I will be keeping it.
When I originally selected the button to complete order after answering all the questions, I didn't get a confirmation. When I called, I was told to order again. And, if I'm charged twice, call back. That would be a big problem for me since I'm on a very strict budget.
Haven't tried it yet because it came with no instructions so I have No idea how it works! That's why I Won't rate it yet
It was my intention to order the Airbrush Spray and the application brush. I indicated "no thanks" to all other products. However, I received 5 others. I would like to return these, and I do not want to be billed for those items. I have the original packaging. Please send me a return authorization. I have not contacted Customer service yet.
I really hate having to scroll through every product before buying. Other than that it's fine
The shopping took over 10 business days. The color matched well. I'm pretty fair so fair matched well. Doesn't seem to cover as well as I would have hoped. I have a few scars on my legs I wanted to make look better; it does looked better but not perfect. Overall a good product for the price.
Tried to get a refund from there because I had the wrong color
I like the foundation beautiful coverage.and the shade is perfect for now.
The blush is a very Suttle colour 🍑 not too bright just right
I hope it the right shade and this is not a scam.
The makeup "coverage spray" was good, but I THOUGHT you stated that it wouldn't rub off; easily. As soon as I put it on, whenever I answer my phone, the makeup is All on it! Maybe I got the wrong kind of?
Why was I just charged $42. 36, I thought it said just pay for the shipping. Which i
Was $6. 00 and some change.
The luminess collection I received is really great. I love the color I chose and the coverage it brings. I'll be ordering more in the future 😌
I've always wanted coverage makeup on my arms and legs
Beautiful coverage and match. Quick and easy to apply. Also love the spray blush and applicator brush.
I love the airbrush foundation and blush. Coverage is fantastic
I liked the products but I thought it will be the bigger brush or the brush with 2 sides
I'm looking forward to using this product, time limited currently.
I'm hoping this product will cover unsightly scars on my lower legs
Very responsive. When I ordered too light a shade, a new, darker one was sent out immediately at no charge. Very helpful staff.
Misleading pricing. Offering $29 but charging almost $42
Am learning but I don't know yet since I only used it once. Maybe with consistent use I will like it.
I got way more than what I ordered, and was charged a lot more than what I was told. All in all, I'm satisfied because now I have extra, and won't have to order any time soon.
It was great, I just hope I'm not getting scammed.
I WAS DISAPPOINTED WHEN MONEY WAS TAKEN FROM ACCT. I THEN CANCEL MY ORDER, I DIDNT ACCEPT THE ORDER FOR WHAT THEY DID.
IT STATES 14 DAY TRIAL THEY TOOK MONEY OUT A FEW DAYS, NOT EVEN 4 DAYS, I DONT WANT IT AND I ASK FOR RETURN LABLE SO I CAN RETURN IT STILL NO RESPONCE TO MY CANCELING ORDER AND SUBSCRIPTION. PLEASE SEND ME A RESPONCE REGARDING TO RETURN LABEL. THANK U FALSE ADVERTISING
I WANNA TRY IT I USE TO HAVE THE SPRAY W THE FOUNDATION AND OTHER MAKE UP TONE FOR SKIN. NOW IM TALKING ABOUT 20YRS OR MORE, I LOVE IT, SO I WANNA TRY THIS TOO SEE IF ITS BETTER FOR MY SKIN TONE ON FACE. I KNOW ITS A GREAT BRAND FROM MY EXPERIENCE WITH THE OLDER VERSION. SO I WILL TRY IT AND HOPE TO LIKE IT MORE. TY.
I wanted to try it, but it definitely doesn't look airbrushed... lol.
It was kind of hard to match the color up online. Color is off.
I was thinking this was a free trial why was I charged $52 now?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members