Lulugal

I wish I had seen these reviews before I ordered.

The clothes are too small (three dresses, size XL fit like a Small, I could hardly get them over my chest) and the one of two shirts that did fit properly shredded at the seam the first time I wore it.
I can understand sizing differences, but they are extreme. I can also understand the occasional missed seam, but taken together I am out a lot of money with nothing to wear to work.

I placed an order that I never received. You cannot call their customer service. After going through the process of filling out a complaint ticket, they finally got back with me claiming that the order was on its way, even providing a fake tracking number. Not surprisingly, I never received it. I had to deny the charges with my credit card to get a refund.

I order 3 outfits for Christmas. They arrive mid January after begging for an update on the status of my Oder. When I finally got it I have been trying to get a return label to send it all back. The customer service phone number is only a recording. I have yet to get a call, this has been a nightmare since 12-6. I still am unable to return these 3 crappy outfits. I am sure they will now tell me, if they ever answer, you waited to long.

Ordered a shirt from them and it took five weeks to arrive. Although listed as my size (it has one small label with the size, but no care instructions or brand name label) the shirt is definitely at least two sizes smaller. The fabric is poor quality and one side of the shirt is pressed and the other so wrinkled it looks like different fabric.So far, I cannot find a way to return it. Don't order from this company, it is a scam.

I ordered 4 swimsuits. In fairness, two of the four fit and I actually kind of liked them. Quality is not quite what I'm used to buying but hey, they cost $25 each, what do you expect. My issue is that I cannot reach a person from their website to get return instructions for the two suits I don't want. I reached out to them on their website and I get an email back saying my inquiry to the company was not delivered to the recipient (lulugal)... I figure by the time I call Shanghai and talk to someone, then mail it, my $50 return will have been used up. I guess you live and learn and I will be way more attentive to the website I order from.

I read all the reviews after I ordered this two tone dress. I was scared, especially when it took about 6 weeks to get here. I was provided a tracking number and I check the package's progress every couple of days. When it arrived, I opened it and, except for needing a pressing, it was fantastic! Just like in the picture, well made and really, really cute. If you do not mind waiting for your order to arrive, I can't complain about the dress I received.

I bought a swimsuit online. Thinking I was ordering from an American company... nope! My parcel came from China. Looked nothing like it did in the picture, very poor quality, I paid through paypal and was refunded my money in full. Did take some time to resolve, but paypal is aware of this company. The company wants you to ship it back for a refund, but guess what... it costs 4 times the amount of the suit to send back to China! Hope this helps everyone!

I bought two dresses from this website. The material is cheap, one fits too small the other too big. The color of one is completely different then advertised. They do not provide a return label. It cost me about 22.00 dollars to return, They only refund 60% of the order. So after doing the bath. I would get 9.00 back. I'm stuck with two ugly dresses. Do not order from this website! You have been warned. I wish I could have googled this website before ordering.

The products were awful and cheap. They did not look anything like the pictures. There was no invoice in the package, so I tried to go online to get an invoice. They make it impossible, so I am stuck with this crappy stuff, which I think is their goal. I would not recommend this to anyone. Who sends an item in the mail without an invoice? I even tried to download one from my paypal account, but the invoice number on that did not work either.