Sophia m.

WORSE CUSTOMER SERVICE: I walked in the athleta store at Old Orchard mall for the first time to take a closer look at some leggings I liked on the window display. I walked around the store for a few minutes. I was thinking of trying the pants on and then I realized nobody greeted me. I went to the back to look at the sale rack and walked back to the pants I was thinking of buying and the sales person walked by and looked the other way as if I wasn't there. I then waited for the cashiers to finish their transactions one looked at me and didn't say anything. I got a little upset. I googled their store while I was there. I wrote an email about my experience while I was still there and still no-one came to see if I needed anything. I left the store thinking to myself I have been to worse places with better customer service. I'm Hispanic by the way. I don't know if this has anything to do with that. I will never go back to this place.

I bought two dresses from this website. The material is cheap, one fits too small the other too big. The color of one is completely different then advertised. They do not provide a return label. It cost me about 22.00 dollars to return, They only refund 60% of the order. So after doing the bath. I would get 9.00 back. I'm stuck with two ugly dresses. Do not order from this website! You have been warned. I wish I could have googled this website before ordering.