logo

Lulugal
Questions & Answers

533 reviews

Here’s what buyers have asked with answers from Lulugal staff and previous consumers.

21
questions answered
0%
answered within 1 day
Question:

I would like to know how to get my money back on 2 swimsuits I ordered in August and still do not have. I am no longer in need of bathing suits in October!!

Question:

Do you think I should buy the dress I like even thou I don't know how it would fit in me

Answer:
I will NEVER order another thing from them and would advise anyone else to stay far away from them. The size L dress I received would not even go over my shoulders and I wear a size 10. Their customer support is horrible and the Free Shipping and Returns listed on their website is a lie. Save your money and buy elsewhere!
By Linda W., over a year old
See another answer (1)
Question:

What is your return policy for Australia return address needed.

Question:

I want to return purchased 5 only 1 dress fits I do find these dresses way to small by using your sizing chart please advise return for Australia

Question:

I need to return some items... What is the process?

Question:

I received a XL Red Swing Coat in December and would like to but another for my daughter. Do you have one available?

Answer:
Stop ordering from them - you will either never get it or it will be a wrong fit. You will never see your money back either. Returns are also ridiculously expensive and will cost you more than what you paid for any item. Please turn your back and run.
By Valerie R., over a year old
See another answer (1)
Question:

Look this is ridiculous. I ordered this bathing suit the beging of March. For at least a week it says confirmed and paid but not shipped. What is going on? Why is it taking so long to get this product. I was hoping to have it before my vacation on May 7 but it is not looking too good. Please tell me when it will be shipped

Question:

How do I return in item

Question:

I need to get a return slip for an item I ordered, can u post one for me?

Question:

I sent the blouse I ordered back to CHINA as it was too small. I WANT MY VISA CARD CREDITED for this. It has been 3 weeks. If I had known it was coming from CHINA, I never would have ordered it. If I do not get this credit on my VISA, I am reporting this to the Attorney General of Texas. Peggy Camper pcamper326@hotmail.com

Have a question?
Ask to get answers from the Lulugal staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?