Lucy in the Sky has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Lucy in the Sky
business logo of Lucy in the Sky

Lucy in the Sky

lucyinthesky.com
evening & party, chic womenAge 19-25, 26-45
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About the Business

Made and Designed in Los Angeles - New Arrivals Weekly. Free FedEx Shipping, over US$75. Shop now at www.lucyinthesky.com


lucyinthesky.com
USA
Founded in 2015
Clothing item from Lucy in the SkyFashion apparel by Lucy in the SkyMerchandise from Lucy in the Sky clothing lineLucy in the Sky fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: free
Free Shipping: sometimes
Shipped From: USA (California)

Returns

Return Policy: free
Return Instructions: all items returned must be in unused condition
Restocking Fees: no

Sustainability

Recycling Program: no

Product

Style: evening & party, chic
Body Fit: regular
Available Sizes: Women's (2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email, chat
Support Email: shop@lucyinthesky.email

Payment Options

Payment Methods: card payments, financing, PayPal, Apple Pay
Buy Now Pay Later: Afterpay

How would you rate Lucy in the Sky?
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Reviews Summary

Lucy in the Sky has a rating of 1.9 stars from 644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lucy in the Sky most frequently mention customer service, store credit and phone number. Lucy in the Sky ranks 1909th among Women's Clothing sites.

service
378
value
340
shipping
372
returns
315
quality
311
This company does not typically respond to reviews
Georgia
1 review
0 helpful votes
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A great experience!
November 13, 2019

The shipping was very fast and my item came earlier than when it was expected. The dress is great quality.

Date of experience: November 13, 2019
California
1 review
0 helpful votes
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Runs small
March 14, 2020

Cute and true to pictures but runs small and is very short! I recommend sizing up. Otherwise I loved it!

Date of experience: March 12, 2020
California
1 review
1 helpful vote
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Fair
November 3, 2019

I bought a dress which was great! But the communication from the company was not. I tried emailing so many times and no reply after the 1st one.

Date of experience: November 1, 2019
Maryland
1 review
2 helpful votes
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Arrived right on time like they said they would and the quality was very nice I loved the dress on how it came out.

Date of experience: May 18, 2021
Canada
1 review
1 helpful vote
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Wow - so profesh
September 29, 2020

Above and Beyond customer service. They are respectful and helpful.
Also, the quality of my item was good. And amazing selection on the site.

Date of experience: September 29, 2020
Georgia
1 review
0 helpful votes
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GREAT!
April 29, 2020

Great online site very persistent and professional, answer quick, update my shopping info almost immediately. Love this online site

Date of experience: April 28, 2020
Florida
1 review
0 helpful votes
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Beautiful dresses
June 16, 2021

I purchased a dress for a upcoming wedding and it is beautiful. Great material and looks expensive. Affordable prices.

Date of experience: June 15, 2021
New York
1 review
0 helpful votes
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Beautiful dresses!
October 7, 2023

Th dresses fit nice and are very good quality and material. I love them! True to size and comfortable.

Date of experience: August 15, 2023
Arizona
1 review
1 helpful vote
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Graduation Dress
April 29, 2020

It came in really quick, faster than expected because of the whole corona thing. I was really happy with how fast it came.

Date of experience: April 28, 2020
Pennsylvania
1 review
1 helpful vote
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Dress
May 5, 2021

It fitted so nice and great fabric for price. I was pleasantly surprised it really looks great at the formal I went to.

Date of experience: May 4, 2021
Illinois
1 review
1 helpful vote
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Came so so quick and such good quality for the price. Fits to size and has the cutest stuff! Would order here again!

Date of experience: May 4, 2021
Pennsylvania
1 review
0 helpful votes
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Not Happy
September 26, 2023

I never received my order or refund. I have been going back and forth since August 11,2023 and today is September 26,2023. Please refund my money.

Date of experience: September 26, 2023
Kate L. Lucy in the Sky Rep
over a year old

Hi Duranda,

Thanks for your feedback. We're so sorry to hear that you never received your order. We want to make sure that you are refunded. Please email us at resolution@lucyinthesky.email so we can look into this issue.

-Kate

Virginia
1 review
0 helpful votes
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A great experience
October 20, 2019

The dress I ordered for my girlfriend was all I could ask for. A good price, good quality, good fit, and she loves it. I will shopping here again!

Date of experience: October 18, 2019
New York
1 review
0 helpful votes
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Great!
November 18, 2017

Fantastic quality and looks just like the pictures! The items I have bought have looked super cute on me and I have been very happy with my purchases

Date of experience: November 16, 2017
Kate L. Lucy in the Sky Rep
over a year old

Hey Kendra,

Thank you for your feedback:)

We're thrilled to hear that the styles you received have totally met your expectations :) We design and produce all our styles in Los Angeles, so we're glad to hear that you were totally happy with what you received.

Any major issues, feel free to reach out to us at resolution@lucyinthesky.email:)

- Kate

North Carolina
1 review
0 helpful votes
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Not bad
February 21, 2020

The dresses were too big even though they said they run small. I got a medium and am usually a small.

Date of experience: February 19, 2020
Connecticut
1 review
0 helpful votes
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Love the dresses!
October 7, 2023

I love the dresses! I have bought from Lucy in the Sky many times and have always had a good experience!

Date of experience: April 2, 2023
Massachusetts
1 review
0 helpful votes
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Awesome co7
November 23, 2020

Great products and great customer services and very fast shipping. Will be shopping here again affordable prices

Date of experience: November 23, 2020
Illinois
1 review
0 helpful votes
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Great credit assistance
February 29, 2024

Customer service was very understanding regarding a credit that I forgot to use. Greatly appreciated!

Date of experience: February 27, 2024
Pennsylvania
1 review
0 helpful votes
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Dress doesn't stay up
December 26, 2022

The dress is too short even though I sized up. The dress did not stay up and the way it sat on the shoulders was weird.

Date of experience: December 25, 2022
Kate L. Lucy in the Sky Rep
over a year old

Hi Riley,

Thanks for your feedback. We're so sorry to hear about the order. Please email us at resolution@lucyinthesky.email so we can assist you sooner.

-Kate

California
1 review
1 helpful vote
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Great store!
June 9, 2021

Overall good quality and website is easy to look through. Returns are super easy and all information you need is on the website.

Date of experience: June 9, 2021