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LTD CommoditiesReviews 91

1.5

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LTD Commodities Reviews Summary

LTD Commodities has a rating of 1.5 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LTD Commodities most frequently mention customer service, credit card and free shipping. LTD Commodities ranks 806th among Home Decor sites.

service
29
value
28
shipping
26
returns
18
quality
20

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Pennsylvania
2 reviews
0 helpful votes
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Follow up to a bad situation
July 9, 2025
Updated review

I recently posted a review showing that LTD now double charges for your order. The same order I places has now been lost and the refuse to assist in helping to locate the order or provides a refund. Avoid this company. I now understand why they filed bankruptcy.

Date of experience: July 9, 2025

Overcharges
June 30, 2025
Previous review

Please be aware that LTD's policy is now to charge your account for the total amount of the order and then, as things ship, will charge your account again. The total amount will only be debited back to your bank account after everything has shipped. For example, I placed an order for $74.41 which was immediately deducted from my bank account. The next day, i of the items was shipped. It was $21.74 of the original amount. However, I was charged this amount in addition to the total amount. When I called and questioned the charge I was told this is their practice to charge a pre-auth amount until the entire shipment is complete. Or, more simply stated, I will be charged a total of $148.82 before the original amount of $74.41 is removed.

Date of experience: June 30, 2025
Nevada
1 review
0 helpful votes
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They over charge:
October 30, 2023

We will never buy any more products from them because they rip us off every month since June we have paid our payments on time but they have said we haven't (they never posted our June payment to our account) and we have sent all of our receipts and bank statements but no one can get it fixed. We have talked to many employees and they still charge us $20.00 late charges even when we pay our $30.00 payment every month...

Date of experience: October 30, 2023
New Mexico
3 reviews
2 helpful votes
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Made a small order from this company, first time ever. I should have read the reviews first. Made the order at the end of last month. Did not hear anything from the company about the item being shipped, so I did a chat with CS. Was told the item will ship that day. Went on to check status and they moved the purchase date to that day, so they think they can get out of shipping the item when they said they would. Seriously. DO NOT spend your money here, I have doubts I will even get my little order at all.

Date of experience: October 5, 2023
Michigan
1 review
1 helpful vote
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Customer service
August 8, 2023

Customer service here at LTD is horrible they don't seem like they want to take your order and help you out I would not recommend LTD to anybody

Date of experience: August 8, 2023
New Jersey
3 reviews
3 helpful votes
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Stay away
June 26, 2023

Still waiting for order for a month now. They took my money but my order still hasn't even shipped out. This company is bankrupt and are not helpful at all

Date of experience: June 26, 2023
New York
1 review
1 helpful vote
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I order outdoor pillows, 2 days later I get many emails telling me the are going bankrupt! I try,there site,I try to email,I try to call.nothing all black out! 170.00 for the pillows.I order from HOME DEPOT. Got my pillows.6 weeks later they send the pillows...we refuse them from our mailman. Then they sent others fed x.we tried to send them back after many many phone calls I finally get someone who tells me they are not send out shipping labels.so we spend almost 100.00 to send back these hateful pillows...they refuse them.so now they are back at the FedEx store and we have to pick them up.I have shopped with this company more then 25 years...we are DONE.ill pay to get away from them.Don't BUY FROM THESE CROOKS!

Date of experience: May 31, 2023
Missouri
1 review
3 helpful votes
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Un Happy Customer
April 29, 2023

I placed an order on April ll, 2023 and LTD cashed my payment on the 12th of April the very next day. Usually when you order from a reputable company they send a email to you. I want to know when my items will arrive at my home. I misplaced my conformation # so going on there web site does me no good. Let me tell you.the next thing I have tried over and over and over is to call their customer service," What a JOKE." you get put on hold forever. I truthfully am telling you half hour- 45 minutes and the last time one hour.
I will never order again from this company.
GOOD LUCK to whoever orders.

Date of experience: April 29, 2023
Ohio
1 review
0 helpful votes
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I've ordered from LTD for years. I have purchased everything from bedding to household items. I've been pleased with everything I have ordered. I would like to see free shipping. Enjoy LTD, it's a great company!

Date of experience: April 23, 2023
California
3 reviews
3 helpful votes
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Snacky Bastards!
April 21, 2023

I bought something online from LTD Commodities on 4/7. On 4/18, I go to check on the status of my online purchase and lo and behold - the company had filed for BANKRUPTCY and the WEBSITE was DOWN!

I tried to call the number on their number, but it only went to voicemail. Somebody had to have known that they were in trouble and would not be able to fulfill the order - yet they took my money anyway. I'm having a hard time hoping that the company lands on its feet. They could have suspended new orders, instead of taking my money knowing full well I'd never get my purchase. Shame on them.

Date of experience: April 21, 2023
Maryland
2 reviews
1 helpful vote
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Defective merchandise
February 6, 2023

I ordered two adorable cat shaped coffee cups for Christmas gifts. Both of them broke in 2 weeks. They will replace free, but those will probably break too

Date of experience: February 6, 2023
Texas
1 review
3 helpful votes
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Worst than terrible!
January 30, 2023

We sold product to LTD for years. They used to be an honorable customer. Now, under new ownership they refuse to pay any of our manufacturers. They won't even reply to our repeated requests for payment with a plan. Sr Management hides behind their employees, who told us their plan was to pay people before Christmas 2022, then after Christmas and now just that they'll see what they can do, and have done nothing. We've begged them to pay one of our manufactures in particular who is a small family business with 2 young children enduring tremendous hardship as a direct result of their continued lack of even a dime of payment. Despite over 10 requests, not one has resulted in even the smallest of payments

I've seen new companies buy another, pay themselves big money, and then stiff their vendors, but I've never seen any customer so heartless that they communicate nothing, other than they' ll see what they can do. I don't know how these people sleep at night.

Date of experience: January 30, 2023
New York
1 review
0 helpful votes
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This company sent a statement to me telling me I had an amount due of $80. So I called to set up a payment. The letter is dated 12/29/2022. Today, 1/10/2023 they tacked on another $20. When I called to confront them about it, they hung up. Don't do business with these people.

Date of experience: January 10, 2023
Virginia
1 review
1 helpful vote
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Thieves.
December 28, 2022

I'm a new customer today. Ordered a small order earlier, no problems. Ordered a larger order $109.43 just now and my credit card was charged but the order was declined stating my credit card was denied. As I get immediate updates from my cc company, I got a confirmation from cc saying an order had been placed for 109.43 so I have proof. 4 phone calls to LTD, one of which I was yelled at. Supervisor stated there was no way my cc was charged. Nice to be called a liar. I'm contacting my cc and the BBB tomorrow. They're not getting away with this!

Date of experience: December 26, 2022
Ohio
1 review
0 helpful votes
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Won't stand up
December 16, 2022

I bought 2 of these a few years ago and was pleased with them. I had to replace them this year and they're junk. Flimsy and won't stand up...had to lean them against the head stone. I've purchased several other items from this company and9 was satisfied but this item - I do not recommend.

Date of experience: December 16, 2022
Pennsylvania
1 review
1 helpful vote
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This is probably the worst company I have ever had to deal with in my entire life! Stole from my bank account, unauthorized. Sent the wrong merchandise. Refuse to send a shipping label! Two weeks before Christmas they double charged our account. You try and contact somebody on the phone and they give you a run around. They are based out of Illinois so I should have expected foul Play to begin with but my wife was the one that placed the order. Their CEO is nonexistent!

Date of experience: December 9, 2022
New York
2 reviews
1 helpful vote
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They change product price within 1 day or purchase won't give price adjustment or cancel order ridiculous

Date of experience: December 8, 2022
Georgia
1 review
1 helpful vote
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Used to love this company
November 14, 2022

Placed an order with them this year about 5 days ago to be exact and I paid in full for my order. Today five days later is when they put shipping info up for one of the three items I ordered. The shipping info is only a trading number with no info further than that, however today I also saw a charge to my card for an additional $20. This prompted me to call the company to see what was going on. So I spoke with an agent as well as a supervisor about my issue with them telling me the same thing that the first payment I made was for an authorization hold. Now I am not new to this but since when does an authorization hold cost the same as the price as the complete order? Anywho so the moral of my story is that I will wait for three weeks approximately for one of the three items in my order, instead of them cancelling like I requested them to do, just to have to return it and wait another possible 7-10 business days to get my money back... SMH never again with this company I was thinking doing lakeside collections but found out that lakeside and ltd commodities are the same company... SMH

Date of experience: November 14, 2022
Utah
1 review
2 helpful votes
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Did not receive order
August 15, 2022

I ordered 2 items on *******. One week later I received one of the items & was told the other was back ordered. No estimate of delivery date was given.
Over 2 weeks later I have still not heard anything on the second half of my order.
I was charged for this item & still have no idea whether I will receive it or not. I sent an email to LTD requesting a delivery date several days ago & have heard nothing from them. Next time I will order all of my items from Lakeside collections as I have never had a problem with them.

Date of experience: August 15, 2022
Maryland
1 review
1 helpful vote
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Bad company
August 15, 2022

I have the buy now pay later acct. Had $140 left on it tried placing order for $115 they informed me I have to pay remaining balance of $140 before processing. Never been late always made my payments so screw this company

Date of experience: August 15, 2022
Michigan
2 reviews
0 helpful votes
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I know that everything is going up in price. But WOW they have really increased there prices. What a bummer. I liked this store.

Date of experience: May 6, 2022

From the business

LTD Commodities offers products in garden, bed, bath, home decor, housewares, dining, storage and stationery and craft supplies.


ltdcommodities.com
Bannockburn, IL, United States