Loving The Classics
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Loving The Classics

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California
1 review
13 helpful votes
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In years past I have purchased from Loving the Classics many times and all has gone well. Something has changed and now the company appears to have collapsed. I made a larger order 2 months ago, received email confirmation, but nothing since. Of course the phone number listed on my confirmation is now out of service, and when you call the number on their web site, no one answers. It appears this company has gone out of business, taken my money, and run.

Date of experience: June 3, 2016
Australia
1 review
5 helpful votes
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Disingenuous and deceitful
September 17, 2020

I placed an order on the 1 October 2019 and payment was accepted and despite numerous emails to the "organization" the order has not been shipped. A lady called Jennifer did respond and promised to dispatch my order as a matter of urgency, to date that has not occurred. Emails to them are just not responded to.
The company is essentially practicing theft. It is now September 2020 nearly 12 months ago.
Richard Y

Date of experience: September 17, 2020
California
1 review
12 helpful votes
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Just an update. After more than 18 months of silence -- and after they took my money -- I received an email stating they could not fulfil my order and offering me a "credit" for the amount I paid. The credit expires May 31. Of course, I wrote back demanding a refund, not a credit. Since then, not a word. Do not trust these people hiding behind the "small business" label. I work with dozens of small businesses. They don't steal money like these frauds.

Date of experience: January 7, 2021
Illinois
1 review
1 helpful vote
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Got discounts
September 12, 2016

"I love to shop on this website as this is the best which provide great discounts to their customers. I ordered 5 DVDs and 3 Blu-rays, i had pay very less amount for that. Loving the classics made my day, I never believed that any of online stores give this much discounts to their customers with good quality movies... Thank you loving the classics! You guys are best."

Date of experience: September 12, 2016
New Jersey
1 review
2 helpful votes
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You can find rare films here that you can't find anywhere else. They are pretty slow to ship orders and don't always respond in a timely manner, but eventually the order gets shipped. The quality of the DVDs is reasonable for rare DVD-R movies.

Date of experience: March 29, 2018
Florida
1 review
9 helpful votes
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I ordered a DVD from this joke of a company more than three months ago Not only have I not received the title, my credit card has been charged on two separate occasions, under two separate names for this company From what I've been able to see online, they have at least four different addresses and phone numbers listed. Any attempts at contact via email will be ignored. Do yourself a solid favor and stay away from this circus, they will absolutely scam you and steal your money. There's over 100 complaints on the BBB website for these people, and I included one today for running a scam. I wish I had seen this website sooner.

Date of experience: January 9, 2020
Minnesota
1 review
5 helpful votes
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SCAM!
October 23, 2019

Like all the other reviews below, I placed an order for one item, was charged immediately, and after several weeks, I haven't received the item. I had placed one item in my cart but didn't finalize the order. However, I was charged for that item, and then charged again a week later. Nothing has been sent. In fact, the status of my order on their website is "in shipping queue." I don't appreciate being charged for items that haven't been sent - and they never will be. Do NOT order from this company. You will NEVER get your money back, I'm sorry to say.

Date of experience: October 23, 2019
California
3 reviews
4 helpful votes
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Ordered dvds card charged, and after a month, No order, tracking, or communication after 2 requests.
Requested and received refund from CC company.
Same problem with 2 other dvd-R companies.

Date of experience: July 27, 2022
Massachusetts
2 reviews
8 helpful votes
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Stay Away
May 16, 2017

Ordered a dvd from Loving the Classics; amount was debited from my Paypal account but I never received a confirmation of the order. After four emails requesting confirmation, and three phone calls, I have had absolutely no response from the company confirming that I indeed have an order with them, despite the debit. Frustrated, I searched online and discovered that they have a terrible reputation. Will contact Paypal to pursue refund.

Date of experience: May 16, 2017
New York
1 review
9 helpful votes
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Folks, I am telling you that this company is a sham! The dvds are terrible quality and if placing a mail order, you have to wait a million years to receive it! Over the years, this company has faced many lawsuits from customers that were not happy! I If you need a movie to buy, venture to Amazon, ebay or oldies.com for at least you can track your item with their services! Loving The Classics should be renamed Loving The Suckers because if you are dumb enough to buy from them, Then you are dumb enough to lose your money! Thank you for reading this!

Date of experience: February 2, 2018
Arkansas
1 review
6 helpful votes
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A waste of money!
December 30, 2019

After waiting almost 2 months with no explanation (even though I tried to contact them 4 times), my order finally arrived. The quality of their copied DVDs was so bad that we couldn't watch it! Do not order anything from these people!

Date of experience: December 30, 2019
France
1 review
10 helpful votes
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Used to be decent, but obviously management has changer. Order placed Feb. 2, afetr about 4 weeks some guy writes, saying he's sorry, he's the only "Internet guy" of the firm but was sick. Nothing ever comes, at first, when asked, he replies sometimes, saying he told "them" to either ship or refund (who is "them" if he isn't one of them? Mystery...), then stops answering altogether although no impolite e-mail was ever sent to him. Filed complaint with FCC and consider my $ 50 lost.

Date of experience: May 6, 2019
Maryland
1 review
11 helpful votes
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They ripped me off. I paid for an order totaling more than $100 and they kept using alias names in e-mails telling me the orders would ship. Only when I spent half a day to track down who their real name was and contact them through Facebook did I finally get any real response. They promised to send a refund immediately and confessed they did not have any of the titles they advertised in their inventory. Her Facebook account can be found here. https://www.facebook.com/heather.jarrett.146

If you want to contact the company that hosts their website, here is the e-mail of their website provider. Maybe if enough e-mails report the problem, something will be done about it. Seems the Better Business Bureau won't do anything but classify the company as an F rating. *******@dynadot.com

Date of experience: August 21, 2017
Illinois
2 reviews
2 helpful votes
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I ordered a set of DVDs from this company on August 16,2021. The entry on my credit-card statement showed up as "Love the Critters," rather than Loving the Classics. I've received one email (signed "Kim") from the company, whatever it is, saying "I'm not sure why the receipt is showing up without the correct business name.We are talking to our credit card processor and trying to get this fixed." The email, dated 8/16/21, also said "This item is in stock and will within the next 7 business days." Will what? I asked in reply. Ship, or be received? I've received no answer to that email, nor have I been able to contact Loving the Classics or Love the Critters by phone, nor have I received the order from them.

Date of experience: September 3, 2021
Illinois
2 reviews
2 helpful votes
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Genre availability
September 14, 2016

The beauty of the human race is how different we each are. Some of us love musicals. Some of us enjoy comedy, while others like drama. Some of us live for the adrenaline rush when we watch horror films, while others would much rather relax and learn through documentaries. The best thing on lovingtheclassics.com, they provide the exact genre details of the movie. All the movie lovers have different likes, so on this website they can easily find the different genre movie depend upon their tastes. Lovingtheclassics.com have large number of genre list like Action, Adventure, TV series, Family, Science Fiction, Documentary, Horror, Drama, Musicals, Fantasy, Comedy, Western, Children, Romance and many more. It always help me to find out the movie i want to purchase. These people have brilliant mind, as they do a lot of effort which shows in their every product.

Date of experience: September 14, 2016
Arizona
1 review
6 helpful votes
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Order #*******061

They take your money, but then never ship the DVD movie, I have emailed and called to no avail.

Beware and don't order from them, they are stealing our money, and never sending the product we ordered on their website.

Pathetic

Date of experience: March 20, 2018
California
1 review
2 helpful votes
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It took a very long time to get my movie and when it did arrive it would not play, I get an error message. No response to email or phone calls. A waste of time and money

Date of experience: January 2, 2024
California
1 review
11 helpful votes
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I placed an order on Feb 15,2019. One boxed set of DVD's, 9 seasons of Lassie. $252. Total $256.31 with shipping. According to website they had 5 sets in stock, ready to ship. Received no email confirming order. No delivery. On March 4, I sent an email with order #, requesting order status. No response. Second email sent on March 6. No response. On March 11, I tried calling the customer service # *******619 Recording said voice mail full. Tried calling the # on home page *******335. Number is disconnected.

After reading all the other complaints on this site and others about LTC's, I went to my bank and had them refund my credit card from this stealing company, and then changed my credit card account number.

Next I will file a complaint with the BBB. Very sad. I really did want these impossible to find Lassie tv series. Next time I order from an unknown company, I will check them out first.

Ann San Diego, CA

Date of experience: March 11, 2019
GB
1 review
12 helpful votes
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SCAM SITE
November 27, 2017

I ordered Dracula Saga on 31st October 2017 and i am still waiting, they have taken my money and never sent my movie. I've phoned them left messages on there now very full answer machine and emails which never have been answered. How do i get a refund please help anyone.

Date of experience: November 27, 2017
Florida
1 review
2 helpful votes
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Worst dvd quality I have ever seen in my life,I could record on my android camera better than this! Somebody besides me PLEASE report these clowns to the better business bureau!

Date of experience: July 2, 2024

Overview

Loving The Classics has a rating of 1.5 stars from 176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Loving The Classics most frequently mention credit card, customer service and phone number. Loving The Classics ranks 186th among DVD sites.

service
38
value
34
shipping
34
returns
26
quality
32
This company does not typically respond to reviews