Loving The Classics

I ordered a DVD from them in September 2024. It took weeks for it to arrive and when it did it was a blank disc. They told me they would redo the disc and send a new one out. It is now February 2025 and I have still not received the new disc. I have contacted the company on 4 different occasions to ask for my money back. I always get the same response that they will forward my information to the manager. As of today's date 2/6/2025 I still have not received the disc or heard from them. I would not recommend this company to anyone.

Don't waste your money with these people. They will take your money and never give you any product.

Terrible website - slow and difficult to use.

Terrible customer service - never answer Email, their phone number doesn't work.

They lie... they said that an order that was 4 months old would ship and I still haven't seen it after 2 more weeks of silence.

I bought the series "the partners" on march 10 this year. I had answers by mail for 4 months saying it would send but nothing was ever sent. I am trying to find a way to file a complaint in the USA since I bought the series from France (with over 25 dollars shipping). Altogether over 71 dollars are lost.

I've looked out for great shows from the 60s and 70s, that cannot be found anywhere, for a long time. I finally saw Loving The Classics had one of these shows. Looking at their catalogue I found even more. Being cautious I only ordered two shows. Then I saw the bad reviews and got worried. After a time, my order showed as 'In Shipping Queue'... for a long time. I emailed them to ask and received no response. Then I let it slide for a while.
Today they turned up. No email, no nothing. I envisage someone burning the discs from source materials (e.g. Recorded off TV Land showings). Where multiple episodes are on a disc, a menu has been built and even some commercials still included! The quality varies.
Why am I giving four stars?
My bottom line is, I would rather have these classic shows in lesser quality, than not have them at all.
If that is how you feel too; give Loving The Classics a chance.

I knew what I was getting into here, this site has had terrible reviews for years. But I decided to risk it, given TV series in question was unobtainable otherwise. Three months after I placed my order, I was surprised to receive three DVDs. Unfortunately, only 2 worked and, as expected, no replacement after a half dozen emails requesting the missing DVD. Though they did respond to one of them about 2 months ago and claimed it would be sent right out. I have a nagging suspicion it will not be arriving any time soon.

I ordered a DVD from them and 2 weeks later, after repeated requests, it still had not shipped. I cancelled order and bought DVD elsewhere. A week after I received an email saying it had shipped. Contacted seller who did reply and told me to ship it back, which I did. Seller later acknowledged receipt, but has refused to issue me a credit and is now radio silent. Learn from my completely AWFUL experience.

My fiancé wanted to buy Death Valley Days and this was the only choice at the time. This person clearly is charging for what they recorded off of TV. There are times when the recording of the TV program goes to the guide while the person is looking four something else. According to their "return policy" and my communications with customer service, they will only record once they receive the faulty discs. This is decidedly unlike any company we've ever dealt with. There are 5 faulty discs and I don't know if it's worth returning them, based on the reviews I've read. At least they sent us SOMETHING, which is more than they did for others. This company doesn't care about customer reviews or customer satisfaction at all. We paid a lot of money and dos NOT get our money's worth. If I could leave less than one star, I would.

I've been using Loving The Classics for about 10 years. Every time I place an order it takes about one month before it arrives. Occasionally, you will get a bad disc. I've sent about 6 emails over a two month period of time and I get no satisfaction. I would ONLY buy from them if you can find no other alternative.

I ordered a dvd in early May. This in now the end of June and I am still waiting to received it. There is no answer to my email. Giving a 10% discount on a future purchase is not a help for me. I don't think I'll ever order from them again. I really think I lost my money.

I paid for a DVD from these clowns and after waiting over three weeks and no DVD I contact them and they say that they are having "administrative issues", whatever that means. So the DVD finally arrives over a week later and it is the wrong DVD. Then they say that they won't pay to ship back the wrong DVD and send me the right one. I highly recommend that you do not do business with these jerks. You will be disappointed. I would leave zero stars if that was an option, since one star is too high for these morons.

For a long time, i've held off with placing an order with Loving The Classics. I've seen the reviews on here, and they've kept me away from ordering from them…. In spite of the fact that they were selling a show that I loved as a little kid in the 70s. Not just a few episodes either, but they had the entire full run of the show. After a few years of going back and forth with the idea of ordering, I finally decided to take a chance and order. I decided that I would wait a month and start emailing them if I didn't hear from them at all. So, I placed my order. I received a receipt via email and a order confirmation.
Three weeks later I received a notification tjat my order shipped with a tracking number! I was psyched! My order just showed up today and I am thrilled. Just finished watching the first episode.
Patience is a virtue.

I purchased a DVD over a month ago. It's February 23,2024 and have not received purchase. I have repeatedly tried to make contact with seller with no results. I've emailed, text and called with no answer. I've asked seller to send my purchase or give me a refund.no answer.

I received a DVD set but the first disc was broken. I cannot play the first disc at all since it is broken. The second disc is very blurry but I was willing to accept that because I wanted this series very much.

I went to your Customer Service website and it says to contact LTCU before returning the product. I found two email address and tried both. Email was rejected at both addresses. I found three phone numbers but none of them were accepting calls.

I ordered the Lassie Series on DVD, They send me 210 DVDs that not a single one will play. If you have an issue with your purchase, there is never a person you can talk to about it. Just the option to leave a msg that is never returned. They refuse to do anything about the situation and I lost over $200 by choosing to make a purchase with them. BUYER BEWARE of these scammers!

It took several weeks, but I got them. My issue with them was that I already had seen nine of the episodes and really only needed the last four I didn't already have. It didn't say which episodes were on the disc. I e-mailed, but got no response. I was so desperate to get the last four episodes that I just ordered it anyways. (It says that if you have to text them. I really don't text and I don't know why I should have to contact them anyways to find out which episodes are being offered-why that isn't just listed on the website?!)
This will go right into the trash! They weren't even the first seven episodes and none of the four that I still wanted!

Ordered movie August 17,2019. Asked for Status in mid September 2019. Sellers response was "would you like to wait or has us send another copy"? My response was believe it had enough time to get to me... please send another copy. Follow up since then has been ignored. Last ditch effort before leaving a review was to call them today. Reached a voice mail box that said the "box was" full and to enter another number. Ha ha they gave me no clues on what numbers to use. I think they must be a scam.

Months ago, I ordered a DVD of Operation Swallow (attached). It didn't work, which I pointed out to them. They didn't answer emails, repeatedly. I can't work out if they are arrogant, disorganised or just crap. Having seen the negative reviews that go back to 2013 (!), its clear that they've also got an amazingly flat learning curve. Don't waste your time or money on this outfit.

Ordered a series from them in Feb 2019 and was immediately charged at my bank. Eight weeks later, my order was still 'in queue', so I requested a cancellation and refund. Never heard anything back from them. Tried to cancel again in another month, no response. So I figure, OK, my loss. However, on October 4th, at 9:08 pm, they pushed through another charge for the same amount under a different name, called "Best Classics". WTH? Called my bank today to report the fraudulent charges and they will be taking care of it. Stay away from this site.

On 12/4 I placed an order. Order #*******616 and haven't received it yet. They won't answer their phones or take any messages. I've been looking a long time for this series and thought I had finally found it. Stay away from them!