Just an update. After more than 18 months of silence -- and after they took my money -- I received an email stating they could not fulfil my order and offering me a "credit" for the amount I paid. The credit expires May 31. Of course, I wrote back demanding a refund, not a credit. Since then, not a word. Do not trust these people hiding behind the "small business" label. I work with dozens of small businesses. They don't steal money like these frauds.