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LolliCoutureReviews 2,774

3.0

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LolliCouture Reviews Summary

LolliCouture has a rating of 3 stars from 2,774 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 33rd among Women's Clothing sites.

service
122
value
106
shipping
136
returns
57
quality
104

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Illinois
1 review
0 helpful votes
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10 Days to Receive
March 25, 2016

Unfortunately for small guys like LolliCouture fast delivery and operations is on the rise, especially with so many competitors. I ordered my swim suit on March 14th, it is now 8 days later and it looks (according to tracking) that my swim suit has not even shipped yet. There is no expected delivery date. Assuming I won't get the swim suit until 10 days after ordering... That time frame is not cutting it these days.

Date of experience: March 22, 2016
Georgia
1 review
0 helpful votes
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Unorganized, Non responsive
March 25, 2016

My first time ordering from the site was fine however I did have to email the support group to get a tracking number. The second order I had to email about the same thing, no tracking number however there was no response. So I tried calling both numbers provided by them and one does not work and the other was always busy. Finally after calling more then enough times and waiting, the person says that they are having problems with the tracking numbers and cannot obtain them. I was fine with the company until this situation so now they will no longer receive my business and I'm sure plenty others.

Date of experience: March 22, 2016
Florida
1 review
0 helpful votes
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Feedback
March 25, 2016

I love the bathing suit but it came out more stringy then it looked in the actual picture..

Date of experience: March 22, 2016
New Jersey
1 review
0 helpful votes
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Unsatisfactory
March 25, 2016

First, took way to long to receive package! Then I didn't even get my free lipgloss also I ordered a red bathing suit and I got a black one. I usually don't complain but since I waited so long was not happy

Date of experience: March 22, 2016
New York
1 review
0 helpful votes
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Scam
March 24, 2016

I ordered my item on 3/13, needing it no later than 3/23. It was supposed to arrive by 3/21. It is 3/21 and I still have not received a confirmation email regarding my order, although they did charge my PayPal account, and collected their money. I have been on hold for over 40 minutes now waiting to speak to a customer service agent. This is absolutely ludicrous. Never order from them. They are a scam. I plan on suing.

Date of experience: March 21, 2016
NL
1 review
0 helpful votes
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So far so so good!
March 25, 2016

I ordered my bathing suits on a Saturday which I knew wasn't a business day and I didn't know if they were going to be in before my spring break vacation! So I contacted them via email AND phone and never got a response so this made me livid! However 3 days after my order I recieved my tracking number and my package came on time! Everything looks and fits great! Customer service is horrible but I got what I paid for ON TIME & and I'm extremely happy about that!

Date of experience: March 21, 2016
California
1 review
0 helpful votes
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I give this company a - 0. My order was placed my hold due to security purposes. Called the company and never got a call back. Sent an email to follow up on my order still no email concerning my order but this mail about my experience... Checked my bank account and payment has been processed. Wth is my traking #?! Email?! Call back?!

Date of experience: March 21, 2016
Illinois
1 review
0 helpful votes
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First Time
March 25, 2016

I enjoyed the site, shoes are remarkably reasonable. I would definitely order from here again.

Date of experience: March 21, 2016
North Carolina
1 review
0 helpful votes
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10
March 25, 2016

10

Date of experience: March 21, 2016
New York
1 review
0 helpful votes
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No order
March 24, 2016

Since i made the order i have not received the order neither have i received any status 8n my order. So right now i am dissatisfied.
Thanks

Date of experience: March 21, 2016
New Jersey
1 review
0 helpful votes
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I still don't have my item
March 24, 2016

I ordered a dress on March 13th and I still don't have my item. They don't answer emails or phone calls. I dedicated an hour and a half to calling them and they would hang up on me every 10 minutes of holding so I kept calling back. I am opening a dispute with PayPal for the charge because they never sent me what I paid for and won't communicate with me about it.

Date of experience: March 21, 2016
Arkansas
1 review
0 helpful votes
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Piss poor
March 24, 2016

I've ordered my merchandise 2 weeks ago and still haven't received it... I've called. Left VMs. And emailed... my items were on hold. It took almost a week for someone to respond... Said it was shipping... Still nothing... No tracking number... NOTHING! Today made 3weeks... Waiting to call them now! Surprised I was sent something to review?!

Date of experience: March 21, 2016
Tennessee
1 review
0 helpful votes
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Dissatisfied
March 23, 2016

The swimsuit was perfect, but the fact that I have not received it yet is whats very disappointing to me.

Date of experience: March 20, 2016
Kansas
1 review
0 helpful votes
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Great shoes
March 23, 2016

I am very happy with my experience with lollicouture, everything was exactly what I ordered, and fit as expected. Love my new heels:-)

Date of experience: March 20, 2016
New York
1 review
1 helpful vote
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I love there merchandise
March 23, 2016

I love all there stuff but its taking very long to get my order

Date of experience: March 20, 2016
Pennsylvania
1 review
0 helpful votes
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Super slow
March 23, 2016

Placed my order two weeks ago, still haven't gotten it or any email so that I can track my package. Extremely frustrating.

Date of experience: March 20, 2016
Arizona
1 review
0 helpful votes
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Took too long to ship :(
March 23, 2016

Arrived packaged well, in good condition. Detail was a little less impressive than on screen, but not bad. However, the sweater did not ship for days after initial order was placed. Since it was supposed to be a graduation gift given before the holidays (it was a Christmas sweater) it wasn't quite as meaningful given after December 25. Once it made it out of the warehouse, the package came quickly, but it shouldn't take more than a week to ship a package :(

Date of experience: March 20, 2016
Texas
1 review
0 helpful votes
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Not True to Size
March 22, 2016

Swimsuit was way too small, tag was cut off so I couldn't tell the actual size.

Date of experience: March 19, 2016
Wisconsin
1 review
1 helpful vote
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Terrible service
March 22, 2016

I paid for standard shipping and Lollicouture didn't actually process my order and shipment for almost 2 weeks! Per my tracking it going to take one and half week to arrive. This kind of shipping fee should have been free if it's going to take one month to to process and ship. Not impress at all.

Date of experience: March 19, 2016
New York
1 review
0 helpful votes
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Processing time took a full week and I still haven't gotten my package Soni can't give a review of the product. Hopefully I like my order because the price and selection are great enough to be a repeat customer

Date of experience: March 19, 2016

From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...


lollicouture.com
Founded in 2012
Chino, CA
+4