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LolliCoutureReviews 2,774

3.0

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LolliCouture Reviews Summary

LolliCouture has a rating of 3 stars from 2,774 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 33rd among Women's Clothing sites.

service
122
value
106
shipping
136
returns
57
quality
104

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Georgia
1 review
0 helpful votes
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Awful
March 29, 2016

Very Awful experience I won't recommend to anyone!

Date of experience: March 26, 2016
Georgia
1 review
0 helpful votes
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Made my order since 3/18/16 and haven't got a tracking number or anything yet.
I called customer service and they was no help and very rude. I just want my order and I don't know why this company always take so long to send out orders when shipping is 5-7 business day according to the website

Date of experience: March 26, 2016
Louisiana
1 review
0 helpful votes
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Nothing fit
March 29, 2016

Ordered 2 swimsuits and they fit horribly. One didn't have any elastic in the bottoms whatsoever, therefore I was unable to get them past my thighs

Date of experience: March 26, 2016
Texas
1 review
0 helpful votes
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Return Policy
March 29, 2016

You all sent me an EXTRA SMALL swimsuit when I ordered a large and will not take it back or refund me. I reached out to the support team and have yet to get a response. AWFUL!

Date of experience: March 26, 2016
Texas
1 review
0 helpful votes
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Customer service was not helpful
March 29, 2016

Upon making an order on March 17th 2016 there was an issue with shipping I received no shipping information and I in turn called on March 24th looking for some type of shipping update for my order I was told I never made in order after going back and forth and a 3rd phone call to customer service I was told if there was a issue with my email address the order was found and then I was sent tracking number as of March 26th 2016 I have yet to receive my order I do not like their time beta dates and and tracking methods the order was placed on March 17th and with 3-day ground I should have released received my shipment it's been well over 3 days I do a lot of online shopping and at best from California to New York it's normally 3 Day ground so I am not happy

Date of experience: March 26, 2016
Illinois
1 review
0 helpful votes
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Great purchase.
March 28, 2016

Great purchase true to size. Just am not crazy about the toe. Prefer a round toe

Date of experience: March 25, 2016
Massachusetts
1 review
0 helpful votes
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Great Dresses
March 28, 2016

I placed my order with no problem. The selection of dresses is awesome and since this was my first order I ordered one size larger just to make sure I got the right fit because of my experience with other websites, whose large is really a medium. I had no problem here lollicouture dress size was on point and made very well. I can't wait to receive other two dresses that are on back order. I will be ordering from here again and recommend lollicouture to my friends.

Date of experience: March 25, 2016
California
1 review
0 helpful votes
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Olanma84 I'm back again. I WILL COMTINUE TO LEAVE REVIEWS. DO NOT ORDER FROM THIS COMPANY. I paid an extra $70 for 2 day shipping and still didn't come until after 10 days. When I finally got my order it wasn't complete. NOT TRUE TO SIZE AND QUALITY WAS DISGUSTING. I repeat once again DO NOT ORDER FROM THIS COMPANY. I will write a review every week to ensure everyone sees it.

Date of experience: March 25, 2016
Arizona
1 review
1 helpful vote
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Concerned
March 28, 2016

Well I have tried numerous times to phone them about my order and can not get threw the answering machine said call at office hours and I was calling with in buisness hours was not happy about that if you can't get threw about a question then it's not very helpful

Date of experience: March 25, 2016
California
1 review
0 helpful votes
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Difficult return process
March 28, 2016

Usually there is a sticker or tag with your purchase that allows you to return it. I had to search out the phone number on the small printed paper that came with the purchase. I called the number and then they told me I had to go online and print put a return. Cumbersome process.

Date of experience: March 25, 2016
New York
1 review
1 helpful vote
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The operator was pleasant but I asked for my shoes not to be shipped I wanted to exchange them for another style the three styles I picked weren't available in my size so I asked them to hold off till the end of that day and all of a sudden it was shipped I really do not want these shoes anymore so now I have to go through the headache of returning them.

Date of experience: March 25, 2016
Washington
1 review
0 helpful votes
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Size
March 28, 2016

I ordered a bathing suit and i do like it however i ordered it in medium but it fits more like a small and I did look at the sizing chart. So it is not true to size it runs smaller, and unfortunately I can't exchange it.

Date of experience: March 25, 2016
Georgia
1 review
1 helpful vote
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Fairness
March 28, 2016

It took long to receive my order. When I did receive the order some of the things I ordered look cheap.

Date of experience: March 24, 2016
Bahamas
1 review
0 helpful votes
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Awesomeness!
March 27, 2016

Reasonable prices.
Fast Services.
Waiting to see the quality of the product!

Date of experience: March 24, 2016
Pennsylvania
1 review
0 helpful votes
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Didn't receive order yet
March 27, 2016

I placed my order on 3/16 and as of 3/24 it still says processing. I emailed customer service 2 days ago asking when it would ship and got no response. I wish it stated it would take 7 or more days to process an order on an item that was in stock. My credit card was charged immediately so I assumed it was shipped.

Date of experience: March 24, 2016
Florida
1 review
0 helpful votes
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Orderin
March 27, 2016

I was able to order what I needed without issues. Love LolliCouture

Date of experience: March 24, 2016
Washington
1 review
0 helpful votes
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Great Service
March 27, 2016

I was very satisfied with me ordering experience and timely delivery.

Date of experience: March 24, 2016
Georgia
1 review
0 helpful votes
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This sucks
March 26, 2016

I ordered an item and also got the 2 day shipping, which is very very expensive. The shipping cost more than the clothing I bought. Long story short it's been two weeks since I ordered the top and it still hasn't arrived yet. I called customer service and received no help whatsoever. I am young and work in the service industry so I am very sympathetic to problems that may or may not occur, so it is bad if I ever leave a negative review. My experience with this site has sucked completely.

Date of experience: March 23, 2016
California
1 review
1 helpful vote
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Wrong size rceived
March 27, 2016

I ordered a small size, I rceived medium, took picture and email right away, have not heard after a week. I small 4ft 11" tall, luckily the medium size fit me so need to return.

Date of experience: March 23, 2016
Montana
1 review
0 helpful votes
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Policy
March 26, 2016

Shoes were way to big and spending more just to return them.

Date of experience: March 23, 2016

From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...


lollicouture.com
Founded in 2012
Chino, CA
+4