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Logo Venture

How would you rate Logo Venture?
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Australia
1 review
13 helpful votes
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Worst service ever!
June 23, 2020

I had purchased a logo design, animated video and social media service and thought I was purchasing from an Australian company.
I was charged in USD which didn't state this on their website. I also didn't receive my design within 48 hours as stated in their advertising. It has taken weeks and constant emails to then when asking for a refund, logo design sent through but have not received the animated video or socia media banner. Absolutely disgusting customer service. So unprofessional. I highly recommend you never engage this company to do your graphic, social media designing.
Rated 1 star but not even worthy on that.

Date of experience: June 23, 2020
Australia
1 review
5 helpful votes
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DO NOT USE THIS COMPANY!
November 16, 2018

This is the worst experience I have had!
They put zero effort into design iterations.
Despite having a 100% money guarantee statement on their website I was told I couldn't access it.
I am seeking legal avenues to recover my money.

Date of experience: November 16, 2018
Texas
2 reviews
6 helpful votes
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DONT DO IT!
October 24, 2018

This company is terrible! Do not file any trademarks, copyrights or hire them to create logos ect. They have a so called in house legal dept that is non-existent. They take your money and file nothing. They supposedly filed a trademark for me three months ago, but when i asked for the serial number of filing they gave me excuse after excuse. Months later after assuring me that the filing was made, they finally just gave me a refund. They never had a trademark and they wasted our time and eventually cost us more money. Furthermore, they try to pressure you into spending as much money as possible, but give little in return. I am not even sure that they are a real company. DO NOT USE THIS COMPANY FOR ANYTHING! They act as if they are running a business but I think that its fake. They may be recycling someone else's work and selling it back to the public. If it sounds to good to be true... it is!

Date of experience: October 24, 2018
Australia
1 review
15 helpful votes
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Logoveventure is the most unprofessional and worst customer service I have ever experience. First they don't know how to do the logo, second they don't have any official office, third when you call them no one answered, forth Jeff martin the project manager who was screaming at me was really rude and had no idea how to deal with customers
So best option if you want to waste your money and time and also your mood.

Date of experience: June 5, 2020
Australia
1 review
1 helpful vote
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A very Panful experience
October 26, 2020

Logo venture promised our website would be ready in 1 month - it has taken 18 months and we are still going.

It has been a painful experience... I think it has taken 5 years off my life.

Date of experience: October 26, 2020
Florida
1 review
17 helpful votes
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Started off with just wanting a logo for a golf company. Someone tried to up sell me all kids of things I didn't need or already had. He didn't quite understand "I HAVE A WEBSITE". Weeks later the designs started to come in by way of some 2nd graders somewhere in the Country. Gave them a second round of ideas and they were worse than the first. Basically, the 1st time it was 7 all of the same designs with different fonts and colors and one gem of an idea with a golf ball in a crown? No idea of what that even is. Their name Logo Venture sounds great and I'm positive they have no one creative enough to have come up with that name. Asked for a refund, told we don't give refunds too bad we give you $#*! work, we can try again. They will not give you a refund and kiss your money good buy. You'll be one of the lucky ones that actually get a logo that you'd even consider putting on golf ball, that you'd hit in the woods.

Date of experience: June 24, 2019
New Zealand
17 reviews
24 helpful votes
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UPDATE LOGO VENTURE HAS REPORTED MY REVIEW ON TRUST PILOT seems they cant handle the truth 23/6/2021
WARNING LOGO VENTURE REPORTS YOUR REVIEW if you name a person, but they dont on positive reviews, they report your review on trust pilot
I wouldn't say they are good to deal with just rubbish I asked for my money back and it was a no, then I got asked for more money. 100 % money-back guarantee thats a joke. Then the account manager gets angry actually have nothing no logo no web site i got accused falsely of a threat be aware of of the people now a legal claim the federal trade commission and Australian commerce commission is now investigating this outfit I GOT A FULL REFUND VIA PAY PAL as this dishonest company refused to refund STAY AWAY

Date of experience: June 20, 2021
New York
1 review
12 helpful votes
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Their team approach is very effective in matching what your ideas are for a design that you want on all public-facing materials. The questionnaire helps narrow down the mental "look" for the logo you wish to have. Going through all of the edits and fine-tuning was a breeze and they have been very responsive and timely in completing the tasks at hand. I felt I was a little demanding but they were very professional all the way through this process! I will use them again in the future for my secondary business!

Date of experience: July 1, 2019
Australia
1 review
10 helpful votes
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We are only a small BnB but we wanted to have a professional presence on our website when we get it up and running. Spending a few hundred dollars getting our logo upto a professional standard was well worth. That one little picture is what we will put on all our advertising brochures, business cards etc. The team was very good, gave us plenty of ways to interprut our idea and we love what they came up with. Thanks very much.

Date of experience: August 2, 2019
GB
1 review
0 helpful votes
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We have had a very positive and productive experience with Logo Venture and their website building services. Sam Wright is assisting us and he has always been attentive to our requests for the site and accurate in his design per our instructions. It is not an easy task to convey your vision for the site over the phone but, Sam never misses a beat, even when we have personal delays, he knows right where we are and gets right to it. If Sam is any indication of Logo Venture ability to deliver, then, they are delivering quite well. Thank you, Sam and Logo Venture for creating an awesome website for us and making it just the way we asked.

Date of experience: September 19, 2019
Utah
1 review
15 helpful votes
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Logo Venture was found through google while I was searching for a design company who can create what I had in mind. They had several packages to walk me through so I decided to spend $200 to get my logo. End result was beyond expectation. My point of contact, Henry and Thomas were really helpul and gave me complete understanding on how I can use my logo on different mediums. Again must say, I am extremely happy

Date of experience: July 16, 2019
Florida
2 reviews
18 helpful votes
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I had a project which was in my mind to be done long ago, It was about revamping my business website and one of my friends recommends me about this company, They are very professional and came up with latest designs and moderns development techniques which stand out me against my competitors. Will work with them again in the future.

Date of experience: July 16, 2019
Illinois
1 review
0 helpful votes
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Very Easy Process
August 10, 2019

I am more than happy with my experience with you guys, the speed, professionalism and quality of everything made this a very easy process. I will definitely recommend you folks to anyone looking to get a logo done.

Thanks again

Date of experience: August 9, 2019
GB
1 review
0 helpful votes
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The Logo Venture team led by Isaac Stevens is an extremely thorough marketing company. Whether you need a fresh and original logo or a full website design with integrated social media marketing like I did, they can do it all. They offer a wide range of services and they work with you to make sure that the products and services delivered meet your expectations. I highly recommend Logo Venture.

Date of experience: August 2, 2019
Brazil
1 review
14 helpful votes
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They are really good at understanding what their clients want and then deliver great stuff as per the expectations of their clients. I really enjoyed working with them and they are quite creative when it comes to creating a logo. Would definitely recommend this to everyone!

Date of experience: July 19, 2019
Georgia
1 review
0 helpful votes
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Excellent
August 2, 2019

I would highly recommend Logo Venture. They created my business logo and website and I'm very pleased with everything. I also want to thank my representative, Thomas Mark, for being so patient and responsive with all my nit-picky requests, which they handled beautifully.

Date of experience: August 2, 2019
GB
1 review
20 helpful votes
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Splendid Service :)
July 21, 2019

I recommend Logo Venture to anyone who is starting up their business. They were very professional and answered all my questions in a quick and prompt manner. The logos they provided to me were awesome and exactly what I wanted. They also assist you in getting your logo registered and copywritten as the owner for your protection against thieves.

Date of experience: July 19, 2019
California
1 review
0 helpful votes
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Great
September 20, 2019

These guys are like experts in overcoming "graphic's block"... I kind of know what I want, but need some fresh approaches. I've used them twice. Both times superb service. Even when they were done, I found I wanted a little "tweak" and did it myself in Photoshop. It is worth every penny to get yourself on the right track(s) toward envisioning a logo that represents your message. Awesome Work!

Date of experience: September 19, 2019
Czechia
1 review
0 helpful votes
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Amazing..
September 26, 2019

Very easy process, amazing submittals from lots of designers. I was a little hesitant to try it out but so glad we did! We had a lot more really good options than we expected, it was hard to choose. I would definitely recommend Logo Venture to anyone that needs artwork for their business or organization. Worth the money for sure!

Date of experience: September 25, 2019
Australia
1 review
0 helpful votes
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I have been working with Logo Venture creating my whole brand for a long time. They are the most professional people I have ever seen in this industry.
100% satisfactory results by means of delivery and customer services with no communication lapse.

I would definitely recommend Logo Venture to everyone as they are campions. Thanks Heaps.

Date of experience: July 23, 2019

Overview

Logo Venture has a rating of 1.9 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Logo Venture most frequently mention customer service and project manager. Logo Venture ranks 487th among Graphic Design sites.

service
19
value
18
quality
18