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The company’s reputation is significantly marred by pervasive negative feedback, with customers frequently citing unprofessional service, aggressive upselling tactics, and failure to deliver promised products. Many express frustration over delays, lack of communication, and difficulties in obtaining refunds or support. While a small number of clients report satisfaction with specific services, these positive experiences are overshadowed by widespread allegations of fraud and poor customer care. Overall, the sentiment indicates a strong warning against engaging with the company, highlighting a need for improved transparency and accountability in their business practices.
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Used them and wish I never did. They stole money from me, a solo mum raising young boys. THEY WILL BULLY YOU UNTIL YOU GIVE THEM MORE AND MORE MONEY, THEY WILL THREATEN YOU AND SCARE YOU.
Don't listen to the fake good comments!
PHOTOS EXPLAIN HOW THEY SCAMMED ME BY MAKING UP SOME TRADEMARK CRAP, OTHER PHOTO SAYING THEY WOULD PARTIALLY REFUND, NEVER DID
Walk away before it's too late and you are robbed! SCAMMERS! I used this company for a logo. They also offered to provide my web site as well. Initially we had spoke about a few different options and costs. I had made it clear I couldn't afford a huge budget so they came up with a package to suit. Not long after I was then told that I would have to trademark my logo so would need to pay extra for the licensing. I was pissed off because I had been told there were no other costs ( yeah unless you want to get in trouble). I chose the 3yr option. So after paying approx $3000 they started my website. Things started off ok apart from the changes I was asking for weren't being done or much later down the track/ There so many different people I was talking too, nor even sure where they are actually located. Not long after I decided to not even bother using the website as it was just too hard. 2 yrs later I recieve an email ( similar to the most recent review) stating that someone was wanting to use my same trademark and the I was facing a trademark infringement penalty and would need to pay over $3000 for logo venture to stop me getting taken to court and a possible fine of $18,900 or at worst over $100,000k if found guilty. I was so scared and worried that I was going to get into major trouble so the person I was speaking too said I could pay $1,499 and that would be it. I stupidly paid it because i was threatened and bullied to beleive that if i didnt there would be huge consequences. Not long after I was told to pay another $699. At this point I has gone on and read a number of reviews similar to mine about being scammed. I told them I wanted my money back and that they had just robbed a single mum raising her young twin boys on her own. I told them I was going to my lawyer etc and they still tried to con me even more. It made me feel sick that I actually believed this crap... when actually I haven't done anything wrong. I paid for the trademark licensing and obviously they hadn't done what they were suppose too. They make you feel threatened and they terrify you to make you believe you owe them money.
I had put a review on here and next day I recieved an email saying that I need to take down the review as I made things up in and it is damaging to their company and they will sue me for defamation... these people are SCUMBAGS! I sent back saying well give me my bloody money back. They emailed back and said we want this resolves amicably. They told me they couldn't refund me as the money had already gone towards the legal proceedings... blah blah blah. Not long later they told me they couldn't refund all but could do a partial refund. I said fine just give me some and leave me alone.
I was told the refund had been processed and that in would be in my account within 7-10 working days. After not recieving I emailed them jan 4th, 9th, 14th with no reply. I finally got a reply on the 15th saying they would follow it up. Since then I have heard nothing. I have emailed 6 times with no reply. It's pretty obvious they were just lying and now they don't even have the balls to contact me back.
Watch out for these names:
- SOPHIA ADAM ( rude, bully and con artist)
- MELISSA SHANEFELTER ( was suppose to refund me)
- JEFF MARTIN
- KEVIN ANDERSON
- MARK S WILSON
- BARRY ALLEN etc
So LOGO VENTURE you deserved this review. Worst ever experience
Walk away before it's too late and you are robbed! SCAMMERS! I used this company for a logo. They also offered to provide my web site as well. Initially we had spoke about a few different options and costs. I had made it clear I couldn't afford a huge budget so they came up with a package to suit. Not long after I was then told that I would have to trademark my logo so would need to pay extra for the licensing. I was pissed off because I had been told there were no other costs ( yeah unless you want to get in trouble). I chose the 3yr option. So after paying approx $3000 they started my website. Things started off ok apart from the changes I was asking for weren't being done or much later down the track/ There so many different people I was talking too, nor even sure where they are actually located. Not long after I decided to not even bother using the website as it was just too hard. 2 yrs later I recieve an email ( similar to the most recent review) stating that someone was wanting to use my same trademark and the I was facing a trademark infringement penalty and would need to pay over $3000 for logo venture to stop me getting taken to court and a possible fine of $18,900 or at worst over $100,000k if found guilty. I was so scared and worried that I was going to get into major trouble so the person I was speaking too said I could pay $1,499 and that would be it. I stupidly paid it because i was threatened and bullied to beleive that if i didnt there would be huge consequences. Not long after I was told to pay another $699. At this point I has gone on and read a number of reviews similar to mine about being scammed. I told them I wanted my money back and that they had just robbed a single mum raising her young twin boys on her own. I told them I was going to my lawyer etc and they still tried to con me even more. It made me feel sick that I actually believed this crap... when actually I haven't done anything wrong. I paid for the trademark licensing and obviously they hadn't done what they were suppose too. They make you feel threatened and they terrify you to make you believe you owe them money.
I had put a review on here and next day I recieved an email saying that I need to take down the review as I made things up in and it is damaging to their company and they will sue me for defamation... these people are SCUMBAGS! I sent back saying well give me my bloody money back. They emailed back and said we want this resolves amicably. They told me they couldn't refund me as the money had already gone towards the legal proceedings... blah blah blah. Not long later they told me they couldn't refund all but could do a partial refund. I said fine just give me some and leave me alone.
I was told the refund had been processed and that in would be in my account within 7-10 working days. After not recieving I emailed them jan 4th, 9th, 14th with no reply. I finally got a reply on the 15th saying they would follow it up. Since then I have heard nothing. I have emailed 6 times with no reply. It's pretty obvious they were just lying and now they don't even have the balls to contact me back.
Watch out for these names:
- SOPHIA ADAM ( rude, bully and con artist)
- MELISSA SHANEFELTER ( was suppose to refund me)
- JEFF MARTIN
- KEVIN ANDERSON
- MARK S WILSON
- BARRY ALLEN etc
So LOGO VENTURE you deserved this review. Worst ever experience
I stupidly used this company for my website design and logo. I was only going to use them for my logo but they convinced me using them for a website as well would be cheaper. I agreed but they took their time and didn't so what I asked. I was told one final price but then the costs kept coming. I had spent close to $3k. One cost that they said I had to add was for the trademark of my brand to protect me. I am a solo mum with 2 young boys trying to make a living and being fully registered in NZ.
After about 2 yrs they had contacted me saying I had a trademark infringement because I wasn't properly registered ( I had paid for this). They sent me nasty emails saying I had to pay this money to them and that I could be fined $18k or $150k if found guilty. I was so scared and stupidly paid them $1800 because I didn't want to get in trouble. I never got the money back and later found out that they were scamming me. Asking me for more and more, I finally realised that this company is out to scam you in anyway and try to tell you you have done wrong when I know I hadn't. They had made up this hoax and used a number of different names and tried to be absolutely convincing. I feel sick to my stomach using this company who ripped me off. Please don't use them and fall into their trap like I did. They are disgusting and will only rip you off. I hate this company for all the stress and money they have caused. SHAME ON YOU LOGO VENTURE, YOU SUCK! I have all emails etc with them and plan on telling everyone what a hoax they are. USE THEM AND YOU WILL GET SCAMMED, THEY WILL USE YOU AND TRY TO GET AS MUCH MONEY OUT OF YOU AS POSSIBLE. THEY DIDN'T EVEN DESERVE 1 STAR.
A few years ago I had a logo designed by them (pre-buyout) for a small business/project. Last fall ('23) I was notified by one Jim Morrison...who had a very suspicious Indian accent...that someone had made inquiries as to the name. While the project was basically dormant due to COVID I wanted to keep the name so I went along to see what the deal was in terms of trademarking the name. While I am not totally uninitiated and know that the process to fully trademark a name is a lengthy and somewhat costly process I thought that I could slow up any other firm looking to poach the business name...despite my having the name wrapped-up in an LLC and I own the domain name until I was ready to make a decision as to moving ahead or not.
This firm has become a "boiler room operation". This guy is supposed to be a paralegal and he hooks you up with a supposed lawyer---after you've paid their fee which is like $300-$500.
Its all BS and they then try and get you to pay several thousand $ to accomplish the trademark. As soon as I realized the full breadth of the scam I stopped and filed a BBB complaint but it wont stop them. Doubt they are located on Wilshire anymore...more likely in Mumbai.
*****AVOID AT ALL COSTS!******
Confirmed offshore scam artists. My website only lasted 3 months and then the additional payment requests were made. Stay away.
This company called out of the blue and I never heard of them. It was pure marketing. I didnt even ask for their services. After asking
Them to send me an email and read their scare mongering campaign, I realised how phoney this company was tempted to find out more about the company to warm others. I asked for their location address and received no response.
After reading some of the warnings I. The review, I noticed that one happy client with a bnb paid a lot of money fro trademark. Let me repeat... the client got toasted with a trademark just for a bnb BnB. This company has one intention, that is to find gulable people, scare them and take money. They use words such as " you need to to do this as soon as possible" and create a matter of urgency.
They will not give you a location of their address. People beware
Do not use this company! They created a website and then disappeared with my money when I asked them for it! Multiple attempts at contacting them have gone unanswered / unresponded to!
Steer away from this company, I lost 7000AUD to this fraudulent person/company. They appear very professional until one day when they block access to your product, website in my case. They promised to register a trademark. They switched off my website one day and rest was never delivered! Shame on you Jeff Martin moron!
For all that have lost money, my bank has filed a dispute, and money will be refunded. Do not even waste your time. With this company.
Never had a worse experience with any company. They lure you in with great offers and then there is constantly more at outrageous prices. If you don't pay they pester you with calls, use scare tactics and threaten to withold information you need until you have paid. Do not work with them! They don't even deserve 1 star...
Too many negative experiences to list, but start with sign you up for something small and then basically blackmail you into spending more money if you want anything to work.
Contacted them sales rep says recieve product in 48hours. He knew what I asked for then take payment. 1 week later they still asking for what I want done. Then saying refund not an option. Do not use them.
UPDATE LOGO VENTURE HAS REPORTED MY REVIEW ON TRUST PILOT seems they cant handle the truth 23/6/2021
WARNING LOGO VENTURE REPORTS YOUR REVIEW if you name a person, but they dont on positive reviews, they report your review on trust pilot
I wouldn't say they are good to deal with just rubbish I asked for my money back and it was a no, then I got asked for more money. 100 % money-back guarantee thats a joke. Then the account manager gets angry actually have nothing no logo no web site i got accused falsely of a threat be aware of of the people now a legal claim the federal trade commission and Australian commerce commission is now investigating this outfit I GOT A FULL REFUND VIA PAY PAL as this dishonest company refused to refund STAY AWAY
Paid this company twice to have my logo done. Never heard from them. Phone ring and ring and no answer.
Bad business.
I paid the inital cost of over $500 for my website. Then they upsold me to write content for me for an additional $400. I paid almost $1000 for a website I cannot use, has only my images and basically is a dashboard I can't use. They wrote in python language so essential all I got was a look and feel. Jeff won't answer my calls or my emails. Crappy company that thinks they are all that but left me high and dry. I would run when they text or call! Find someone who will stick with you instead.
False advertising and misleading information.
They advised they work in Australia and call from Australian phone number. The Australian Website has a toll free number that isn't avail to dial from Australia. I questioned if they are definitely in Australia and sales person confirmed this a few times. I advised I don't want offshore service. This resulted to no office in Australia. The Australian phone number they call you is just a patch number toll free 24/7 advertised is fake.
They promise they have a Professional team that will design logo and website. The unlimited logo service is them making unlimited on a logo generator software. I did a better design in 5 mins that their designs they kept presenting. Each time I gave feedback they didn't take any of that to modify logo. Because they must note I don't like them so hit the auto generated button!
Very basic design and not even close to what was promised. I PAID FOR MY OWN LOGO because they promise it will be better next time and take on board what I need for a logo.
They just drag on to waste time pretending to be a professional web and logo company.
The Project assistance person changed 4 -5 times under a year.
The last Person resigns and the company doesn't advises paid customers and that's when I realised all their contact points are just fake and robots.
Except One service line dials to you leave a voice message and they will call you back.
Took me 2 months for someone to call me
After attempted all phone numbers, sent emails, messages on my project page, social media messages, others calling on my behalf. Calling the project mobile numbers I was given during the project.
2 months later someone calls and acted like it's ok here is someone else let's get on with building my branding website.
I demanded refund after finding the truth of false and misleading.
Then they play hand ball making out its escalated and pretend to get back to you within 24-48 hours and they don't. Because I want my money back they have ignored and then reply back with false statements that they happy to continue working on my business project and can't refund but refer to management.
They don't refer they just drag on more as they are very good at dragging on
This is not what you want when building a new business that is a passion and expect that you get professional and accredited service that they pretend to be.
How they handle the dispute only shows how they aren't a legit company.
If they are a legit and work under Australian regulations I would of spoken to management and received a refund from how I was misled and lied to about their services and about working in Australia when they took my money!
They need to be shut down and not rip us off.
Buyers beware don't waste your money on scammers!
The one star is only for me to add a review not a star is deserved
These people are not reliable, do not pay them anything, they have fiddled around with me for over 2 years and have not delivered my website, it's still pending and I can't get through to a person who is responsible for they have changed people who are in charge so many times, I can't get a refund either, please don't trust them...
Worst experience I have ever encountered. I was given a timeline of 3 weeks. Project took 2 years with no results. Awful developers that are very unprofessional and not talented. I got hustled. Spent a lot of money and did not receive the service. I have had to chase them regularly for updates. And now looking for resolution or money back, their response to this matter is ignorance. Very unprofessional. Considering how they have handled this situation I would be comfortable calling them thief. They up sell their service. Charge you for many services they do not deliver. They keep the money and do not even own up to their mistakes. I found them on Freelancer. Biggest regret of my life. I have wasted time and money with no results. And now they have made me late to the market. Be aware and stay away. Do not waste your money no matter how many commitments they make even If in writing.
Logo venture promised our website would be ready in 1 month - it has taken 18 months and we are still going.
It has been a painful experience... I think it has taken 5 years off my life.
I joined and found they was not in australia as website claims i paid for a logo and it was charged in usd i asked for a refund but no they told me they would up grade and get unlimted reviews to pick from and 5 years hosting they would do every thing great but wasn't to be i got asked for more money another $99 also you pay another company so i paid via pay pal, i looked on trust pilot every says the same i have no web site no nothing i put a claim in with pay pal they said they would refund if i cancel my pay pal claim i told them to show me a webite i paid for i wont cancel the claim they wont communicate or show me something, the sales people are misleading
I paid around $300 to have a logo designed and received 12 options by email, but took too long to get back to their email and my file was 'archived'. To reactivate my file it was something like $250! This is 'company policy'! Ridiculous fee that I'm not paying as it just seems like throwing good money after bad to me.
I had used this firm to create a logo for me that I was happy with and then they tried to upsell me constantly. One of the upsells was for international registration of the logo. In fact, it is really unclear what is even protected, I got a certificate from a private company and nothing is actually submitted to any government agency. In fact, all you are receiving is a certificate that states that your work is posted on this privately owned website. If this website were to shut down, you have nothing. I think you get as much protection simply assing the logo to any website you own or an email signature. Logo Venture is deceptive, making you believe that you are getting registered with a legitimate agency when in fact you are not. You need to know this.
I question the legitimacy of this organization for the following reasons: 1. I was not able to track down any legitimate office in the US, though they present themselves as being a US company. 2. The representatives use surnames that are generic American names. 3. They avoid my calls and say they will call back or email and they do not respond, they have made no attempt to resolve this with me at all. 4. Instead of making any attempt to resolve this, all they do is to try and silence your reviews like they did here, making it as not legitimate so that it will be removed. That only makes me now seek another place I can review them.
People need to know, they should avoid this company. Check out other review sites and you will see that when they cannot manipulate reviews, they are seen as they are and they do not like us to see them as they are. The truth is bad for business with Logo Venture.
Answer: I wouldnt hold my breath. What a huge disapointment
Answer: 
Answer: Absolute Scam - I paid over $1,400 for nothing. No one will respond, the whole thing is a scam.
Answer: It's not easy I haven't managed to do that yet despite sending four emails to their enquiry / support email address.
We are a leading logo design company that specializes in offering complete and highly diverse branding solutions to business around the globe. In addition to logo design, we also have a natural flair for web design and development, mobile apps, animati...