LivingSocial UKReviews 75

Customer service non existent. Most unhelpful company I've ever dealt with. Can't even speak to anyone, just get a generated reply, repeating the same answer, no matter how you word a question. They waste your time in the hope you give up so they can keep your money.

I BOUGHT AN ITEM, BUT WHEN RECIEVED IT WAS NOT AS DESCRIBED, FAR FROM IT. I CONTACTED THEM AND THEY SAID THEY HAD A DIFFERENT EMAIL FOR ME, WHICH WAS AN OLD ONE NO LONGER IN USE...I EXPLAINED TO THEM, BUT WHEN I BOUGHT THE VOUCHER THEY CONFIRMED IT UNDER MY NEW EMAIL! WHEN I TRIED TO CHANGE MY EMAIL ADDRESS ON THEIR SITE IT WOULD NOT ALLOW ME. THEY NOW SAY THEY CANNOT HELP ME! I EVEN FORWARDED THE CONFIRMATION EMAIL FROM THEM. THE ONLY WAY FORWARD FOR THIS IS THE OMBUDSMAN

This company has taken 327e from my account for 3nights hotel stays i tried to redeem and when i did they said it was cancelled iv asked for my money to be out back in my account but they say i redeemed it but iv nothing im so stressed over this im an old age pensioner and iv told them this why is this company allowed to be in busness this is shameful

To summarise - I ordered a pair of size 11 boots for my husband and Size 9.5 were delivered. They were sent to me by Supertrendinuk.com, not only 15 days later than the original delivery date (Ermi lost them) but the boots were size 9.5 - not size 11. When I asked to return them at the original cost, plus postage to me and for me to return them, I was told that I wouldn't get the return postage paid as the goods were not faulty! Irrespective of the fact that the goods were not fit for purpose! I eventually received the cost of the outbound postage, and then the cost of the item, but have yet to receive the £4.55 it cost me to return them to Supertrendinuk. I tried through Resolver to get this money back - but that proved useless. Both Supertrendinuk and Living Social are ignoring my emails now. They have lost me and all my friends as customers now, I will never use them again. Unless of course, someone from Living Social bothers to read this, and gives me back my money. There is no phone number to call them on either.

Once they have scammed you there's no way of contacting them, DO NOT BUY ANYTHING They take your money and shut up shop

Unable to stop Living Social from sending emails even after I blocked them. What don't they understand about "unsubscribe"

It's a scam. You think you're buying actual goods but you're actually buying discount codes and membership of a VIP club - no goods will ever arrive - avoid at all costs

Placed an order waited 8 weeks but no show then l was told l didn't use my voucher in my account? No account No voucher asked to pay again pluss postage yes you guessed it a completed scam...

I stupidly ordered a voucher to buy a gift after receiving literally of thousands of emails from this bunch of crooks. Apparently the item has been sent to the courier but of course they haven't received it. They won't deal with it and I can't get a reply from living social or the vendor- what a surprise. A whole world of slopey shoulders existing because gullible people like me part with their hard earned cash. This bunch are dirty scammers and should be avoided at all costs

Don't bother. Items found more cheaply by shopping around. Postal charges push the price up even further. Delivery is a joke. Avoid.

I brought two tower air cons from this so called company back in may it is now August and still not recieved the goods!
I have sent out numerous emails and got no reply... YOU WAS QUICK TO TAKE MY MONEY THOUGH YOU THIEVING DIRTY BASTARDS! Avoid buying anything from then they take your money straight away and you dont see your goods at all, I cant believe that scumbag con artists like this are still allowed to advertise they should be closed down it would be interesting to know just how many people they have ripped off I bet they have made quite a pretty packet out of all the hard working people they have done over, I've sent an email to paypal let's hope I get my money back from the dirty scumbags.

Wouldn't give a star as not worthy of one. Only interested in your money not any faulty goods. Thank goodness I didn't spend hundreds of pounds but that's not the point goods should be fit for purpose. They should be shut down. And I see I have to give star rating before review published but not worth it

I ordered some plants and when I paid there was no '' order received " so, thinking that it had not gone through, I repeated it. It seems that the order went through twice. No problem, I didn't mind 2 lots of the order, however, I was charged twice the subscription fee. I emailed them a couple of times. Then I tried again. They didn't seem to have anyone whom could read. They sent a generic reply. Which was nonsense. I tried a few more times to let them know the problem. I would not recommend this company for anything. Its run by people who either can't read and write or are dishonest. Also the plants when they did arrive were broken and dry. I would recommend that they employ someone who is, not only able to read but, able to understand what they read.

I have been trying to contact LivingSocial to cancel my order and have sent at least a ozen e-mails to them but they have not reponded. Managed to get a phone number for them but it only says "due to Covid restrictions laid down by the Government they cannot answer? Do not have anything to do with this Company

Never EVER USE COMPANY,
I'm fuming I brought some lights from then and after they took payment I actually could not access my account I contacted them numerous time with no success, so couldn't redeem my voucher, they now telling me I've lost my money because I couldn't redeem, this site is pathetic and should be ashamed. Also she I was unaware it's actually wowcher and if I had known that I never would of used them as my family and friends have also had loads of problems. This STINKS

They will ignore the refund request so that you get past the 30 days so they can provide a credit to account at 50% of the value. They do not send a confirmation of receiving the web refund request and will not entertain any audit trail. Customer service seems to be made up names like Gibbs or Lester and they do not respons like humans. You get a response but it is useless with no acknowledgment of what you are enquiring about - so you have little to no chance to make progress. TRADING STANDARDS NEED TO INVESTIGATE THIS DISGRACEFUL COMPANY & IT'S AWFUL CUSTOMER SERVICE. I will be enquiring on the process. Companies should not be so desperate to sign themselves up to this clown trade disappointing consumers in droves as the reviews clearly demonstrate!

Will take your money and run. Their vendors are not reputable and when the vendor scams you they will turn a blind eye, fobbing you off for months hoping that you give up. Thrash people

I have ordered a few items from this company and it good when the items turn up but when they don't the customer service is terrible. It's now August and I have two outstanding items amounting to £60 owed. One ordered in March the other in May. I have constantly contacted the Customer Service department to try and get my items or a refund but I still haven't had either. I'd advise you not to order from this company as you pay your money to them but when you have an issue they tell you to contact the supplier where the goods have been ordered from. Very unprofessional.