LivingSocial UK

Customer service non existent. Most unhelpful company I've ever dealt with. Can't even speak to anyone, just get a generated reply, repeating the same answer, no matter how you word a question. They waste your time in the hope you give up so they can keep your money.

I stupidly ordered a voucher to buy a gift after receiving literally of thousands of emails from this bunch of crooks. Apparently the item has been sent to the courier but of course they haven't received it. They won't deal with it and I can't get a reply from living social or the vendor- what a surprise. A whole world of slopey shoulders existing because gullible people like me part with their hard earned cash. This bunch are dirty scammers and should be avoided at all costs

I have ordered a few items from this company and it good when the items turn up but when they don't the customer service is terrible. It's now August and I have two outstanding items amounting to £60 owed. One ordered in March the other in May. I have constantly contacted the Customer Service department to try and get my items or a refund but I still haven't had either. I'd advise you not to order from this company as you pay your money to them but when you have an issue they tell you to contact the supplier where the goods have been ordered from. Very unprofessional.

I ordered some plants and when I paid there was no '' order received " so, thinking that it had not gone through, I repeated it. It seems that the order went through twice. No problem, I didn't mind 2 lots of the order, however, I was charged twice the subscription fee. I emailed them a couple of times. Then I tried again. They didn't seem to have anyone whom could read. They sent a generic reply. Which was nonsense. I tried a few more times to let them know the problem. I would not recommend this company for anything. Its run by people who either can't read and write or are dishonest. Also the plants when they did arrive were broken and dry. I would recommend that they employ someone who is, not only able to read but, able to understand what they read.

Wouldn't give a star as not worthy of one. Only interested in your money not any faulty goods. Thank goodness I didn't spend hundreds of pounds but that's not the point goods should be fit for purpose. They should be shut down. And I see I have to give star rating before review published but not worth it

This company has taken 327e from my account for 3nights hotel stays i tried to redeem and when i did they said it was cancelled iv asked for my money to be out back in my account but they say i redeemed it but iv nothing im so stressed over this im an old age pensioner and iv told them this why is this company allowed to be in busness this is shameful

I have been trying to contact LivingSocial to cancel my order and have sent at least a ozen e-mails to them but they have not reponded. Managed to get a phone number for them but it only says "due to Covid restrictions laid down by the Government they cannot answer? Do not have anything to do with this Company

Deal sounded too good to be true... and it was! Whisky tasting set advertised as 5 miniature bottles, but received 5 test-tubes of what may be whisky. Certainly not the unusual nice gift that I was expecting for my dad for Christmas. Living Social took no responsibility for their exaggerated advertising. This is gross misrepresentation. They told me to deal with the company direct, taking no responsibility whatsoever.
Have been let down by 'deals' before, so I should have learned my lesson. I wont be buying from them ever again.

Before I even started entering my details to buy a garden hammock £49.00 I had to put my credit card number. Then the page changed and I could not complete the form. The whole thing turned into something other than a purchase with another website taking over. Called my credit card company who had an amount of £68 for the item which worried me to death, they will treat it as a dispute and therefore hopefully the bank will foot the bill. Who can advise how to go about reporting this site. They seem to be connected to Wowcher, who advertise on telly. They are undoubtedly crooks.

Living Social take your money then do not care if you have a problem with your goods! I bought an orthopedic mattress from them a few months ago which was as soft as anything. You nearly fall out the bed when you turn over! They still have not refunded me. They have no one higher up to speak to. There's about three people in the office. I kept getting the same advisor who was as cheeky as anything. You will not get a professional service here or a refund! My advice would be to not part with your money to this rogue company. They were on watchdog too. Wish I'd known before I bought anything. I ended up very upset and stressed.

Terrible. Purchased Boiler Service with Warm Heat Ltd. For three weeks failed to get a get telephone, only able to leave messages which never got a response. In the end even the message box was full so could not even leave a message. Living Social refuse to refund and now ask me to email the company because even they can't contact by phone. Living Social customer service admitted they had a problem with the supplier with other complaints but after I demanded a refund they sent me an email saying they did not have any other complaints - just lies! While on the phone with Living Social (so called 'Customer Service ') I asked them to call the supplier - it rang - no response - message box full! They still refuse to refund so I'm taking them to the Small Claims Court. Don't use people who blatantly lie - use Groupon where they have good business ethics!

Ordered trainers through living social. They took weeks to arrive and were not the item I had ordered. Contacted customer services. Returns procedure complicated, involved having to send them a scan of the item received before they would look into it. Despite the retailer having clearly sent out wrong item I only received £25.00 back, not the £32.95 I had paid. Would not use living social again. You get the impression that refunds are made difficult in the hope that you won't bother and would keep items you dont want.

Will take your money and run. Their vendors are not reputable and when the vendor scams you they will turn a blind eye, fobbing you off for months hoping that you give up. Thrash people

It's a scam. You think you're buying actual goods but you're actually buying discount codes and membership of a VIP club - no goods will ever arrive - avoid at all costs

Having been granted a £5 credit for past activity I found that it had NOT been applied to my account. I only discovered this when attempting make a purchase. As it was time dated I asked Customer Services for advice/clarification. I received a standard response which didn't cover the issue. Having tried again the same unhelpful response was issued. By this time the 'credit' had expired. I asked if it could be reinstated. Guess what? - NO! Having wasted so much time with these 'push the standard response button' eejits I've cancelled my subscription. At least I won't continue to be bombarded by twice daily offers. Good choice I'd say?

Quite simply RUBBISH?
Customer service totally incompetent?
By all means try and get a bargain but pray nothing goes wrong because it's goodbye cash. Living social / wowcher whoever they are,, take no responsibility if your purchase goes missing. They put the problem on the merchant. When you finally manage to contact them they then tell you to contact the courier. Normally YODEL. Then they don't believe you when you claim the parcel didn't arrive. That then is the end of the line because the previous two parties ignore your next contact. I'm now in the process of claiming through PayPal. Please if you respect your hard earned cash DO NOT USE THIS COMPANY... your choice

Never EVER USE COMPANY,
I'm fuming I brought some lights from then and after they took payment I actually could not access my account I contacted them numerous time with no success, so couldn't redeem my voucher, they now telling me I've lost my money because I couldn't redeem, this site is pathetic and should be ashamed. Also she I was unaware it's actually wowcher and if I had known that I never would of used them as my family and friends have also had loads of problems. This STINKS

First time I have ever been scammed making an internet purchase. They only clipped me $35 but I see that others have experienced much worse. They kept my money, gave me the run around, and I tried many times and ways to get my money back or get the Knife set they supposedly sold me. This is a disreputable organization. Beware that their phone service has all of the bells and whistles of a reputable business. But they basically kiss you off when you try to get what you paid for.