Quite simply RUBBISH?
Customer service totally incompetent?
By all means try and get a bargain but pray nothing goes wrong because it's goodbye cash. Living social / wowcher whoever they are,, take no responsibility if your purchase goes missing. They put the problem on the merchant. When you finally manage to contact them they then tell you to contact the courier. Normally YODEL. Then they don't believe you when you claim the parcel didn't arrive. That then is the end of the line because the previous two parties ignore your next contact. I'm now in the process of claiming through PayPal. Please if you respect your hard earned cash DO NOT USE THIS COMPANY... your choice