Litfad

Do not buy from here. Sent me a faulty chair, bits missing and bits that don't fit. Not like the picture. Took months to arrive. They won't refund me. Absolute thieves! Total scam.

​I recently had an extremely disappointing experience with Litfad, an online furniture retailer. After placing an order, the items took several months to arrive, and when they finally did, they were incomplete and severely damaged. Attempts to seek resolution through their customer support were met with unresponsiveness and refusal to take responsibility. Despite providing photographic evidence of the damage, Litfad only offered minimal partial refunds, placing the burden of return shipping on me, which was impractical due to the item's condition and the high cost of international shipping. ​ What exacerbates the situation is that this transaction was facilitated through PayPal Credit. I am astonished that PayPal continues to support a vendor exhibiting such bad faith and questionable business practices, offering little assistance in resolving the matter. This experience has severely undermined my trust in both Litfad and PayPal Credit as reliable platforms for online transactions. ​ I strongly advise caution to others considering purchases from Litfad or using PayPal Credit for significant transactions. Ensure thorough research and consider the potential risks involved.

Title: Total scam – item nothing like the photo Review:
I ordered a large office desk with drawers and storage cabinets from Litfad, exactly like shown in their listing (SKU: *******087). What I received was completely different — just a few small pieces of wood and some cheap plastic parts, not even close to a full desk. The quality is awful and looks nothing like the product photos. I've contacted customer service, but they are slow and unhelpful. I'm now trying to get a refund through my bank. This site is misleading and I would not recommend buying from them.

I ordered two of the exact same shelves. I then read reviews about Litfad and emailed the company asking to cancel my order based on the inordinate amount of extremely bad reviews of fraud, poor quality, and terrible customer service. Litfad responded imploring me to continue with the order and then if anything at all was not right, Litfad would refund the order and issue a refund without requiring me to return the items. Against my better judgment, I agreed to see if Litfad could come through. Months after the order I received the first shelf. The quality was very poor. The metal easily bent and the shelf leaned backwards. The second shelf arrived and was completely different—different metal, different shelf sizes. It waded bent and scratched and missing the main components to put it together. I laid the pieces out and photographed it so Litfad could see what was missing. I emailed Litfad about the issues. Litfad responded that the second shelf was exactly the same as the first shelf and no pieces were missing. No refund would issue. Litfad will defraud you. It will take your money and send you junk. STAY AWAY FROM LITFAD. Do not order from Litfad. The company is criminally fraudulent.

$350 taken nothing ever arrived and nothing has been shipped it's a scam. Contacted them they keep saying its at customs LOL it has not been shipped it's all a be lie

Horrible service after 47 days waiting they sent me broken package, i sent them the pictures and asked them for the full refund they said " Here are 2 options for you:
A. If you keep the item, we will refund 15% of the item price and send reshipment to you;
B. Or we can refund you 30% of the item price without replacement sent; (translated)"

I cannot understand who puts the better reviews on must be themselves because the goods are as described Garbage damaged on arrival not fit for purpose stay well away DO NOT BUY![

Litfad is a Chinese SCAM
Litfad is a Chinese SCAM! After I was scammed out of $1,200.00, a three month wait period and an enormous amount of time corresponding w/ scammers, I found out that multiple customers had and are continuing to have the same horrible experience. Go to instagram for Litfad Scams to read more. The scam is to send customers a version of the item ordered or a broken item or an item w/ missing parts then negotiate a small discount for the customer to keep the item. In my case, I received an incorrect item (an executive desk) with no assembly instructions and missing parts.
I have reported Litfad to the Federal Trade Commission. To date I have not received a refund nor compensation from my cc company. Note that I read three pages of reviews before ordering. The reviews are a fraud as is this entire Chinese company! I hope this review saves you time and $$.
All the best!

Waited 2 months and received a desk and chair that were broken all over, damaged & scratched, chair legs loose and unsafe, company will not refund so far.

BEWARE! Litfad.com is nothing more than a blatant scam preying on unsuspecting consumers. This unscrupulous company employs an array of deceptive practices and false advertising claims on their website to lure people in and steal their hard-earned money. When you visit their site, you'll be bombarded with exaggerated promises about their products that are pure fantasy. In reality, the low-quality junk they sell is shoddy, poorly made, and looks nothing like what they depict online. It's a complete misrepresentation. To make matters worse, their so-called "customer service" is a total joke. After they take your money, good luck getting any assistance or refund when you inevitably end up dissatisfied with the awful product they ship you. They'll give you the total runaround or flat out ignore you. Litfad.com's business practices are reprehensible and predatory. I'm warning you - do NOT purchase anything from this terrible company unless you want to flush your money down the toilet and be left infuriated. You absolutely will regret getting scammed by these crooks. Avoid Litfad.com at all costs!

I ordered a toilet with a drain size to match my not standard rough in. It said it shipped and would be 20 days, 35 days latter there is no record of it, the tracking number doesn't exist and I have tried to reach 4 times with no answer. STAY AWAY AT ALL COSTS!

They are scammers! People, don't buy anything from them! They sell horrible products and don't give money back. I have a very bad experience with them.

I ordered 3 gold wire shelves from Litfad. Received and loved. I had room for one more set of shelves, so I ordered another. Received weeks later and it was not the same shelves, different design and less quality. It did not match my other 3 shelves as I intended. Litfad promised if I ordered another set of shelves, at my own expense, I would receive the originally order shelves. But after many weeks, once again I received the same incorrect less quality shelves. Now I have 2 shelves that don't match and they are not responding. And they were over $300 each!

I ordered $180 office chair and it took 2 months to get my order. When it arrived it was wet and broken. My 90 year old dad sat in it and the flimsy backrest broke and he fell backwards. No way to return it. Looks of products online are nothing like them in real life. DO NOT ORDER FROM THEM.

I ordered furniture over two months ago, and when it was finally ready to be delivered in early January, their shipper's truck was stolen, and Litfad will not issue a refund. Everything on their site comes from China, which causes a considerable delay. Their customer service is AI-driven and horrible.

I ordered 3 stools on August 21,2024, but it has not been delivered. Litfad confirmed via email that the order was delivered on 3 different dates, which is incorrect. I have requested a full refund of $1,334.55, but they have not responded. The Live Chat feature is unresponsive, and there is no contact number available. Litfad are dishonest and should not be trusted. Do not order from them.

Run away... worse than Temu.

Ordered a stainless kitchen unit... described as commercial grade at 50% off ($800 retail)... arrived (7 weeks later), damaged parts and sheet metal that was paper thin.

Spend your $400 at a restaurant supply website and get authentic 18 gauge stainless.

Requested a full refund, but get offers of 5%, then 10%, up to 15% now... good luck actually speaking with someone.

Scam!

Total false advertising and products are total crap with no refund. See medical chair ordered vs. What was received in pictures. Scam.

I ordered a table and base the end of December. I discovered later it was coming from S. Korea. In early February, two packages--the base and the top--arrived. The base was sticking out of the box. It had multiple deep scratches and the metal was broken on a corner. The table box was in shambles, and had several foot marks across it. I did not accept either box, and took numerous photos of each box. I then went to Litfab and read the return policy. I uploaded the photos, explained what happened, and requested a full refund. I had to send the photos three more times and explain each time why I did not accept the table and base. Each time, I stated I expected a full refund. Then they offered to send me a new table and base and give me a 5% refund. I said no, I did not wish to wait another 5-6 weeks. I expect a full refund. They then offered to refund 10% of the purchase (no new table). I said no, why would I accept only 10% of the money I spent. I expect a full refund. Then they offerend 20%. I said no, i expect a full refund. Then they offered 30% back and said that it was just a few scratches that they were not responsible for--the shipping company was. I paid extra for their shipping--I expected a full refund. They then offered 40% and said I could have just spray-painted the base. I said no, I expected a full refund. They then offered to refund me 50% of the purchase. I said no, I would accept nothing less than a full refund. Period. They then informed me I would get my full refund. It appeared about a week later as a refund to the credit card used. They tried to scam me out of money--it did not work. I wish I had read reviews about this place first. It's an overseas scam. Do not fall for this company.

Litfad is a total scam. The products are not at all what you see. They not only look completely Different from what's advertised, but are so cheap they are actually dangerous and uninstallable. Further, their return policy is bogus and they do not stand by anything written it. DON'T WASTE YOUR MONEY!