PLEASE SAVE YOURSELF FROM GOING THROUGH THE SAME ORDEAL
Be warned, Litfad make more money by selling unusable products.
This is an update of my previous reviews, most recent is 07/06.
I'm still going through a mental torture with them since I bought what was meant to be a coffee table in March 2024.
See recent emails for yourselves which is a great proof of a fraudulent processes and activities.Dear Maria,
After confirmation by the logistics department, your other package was lost in transit.
We have refunded you 15% before due to logistics delay:
2024-05-10 15:32:06 klarna automatic processing: partial refund, transaction id: 7b8c98cb-0eca-460c-9171-5e57c8cbec4d total: gbp64.22
A. We can apply for another 5% refund + replacement for you asap. GBP: 428.13*0.05=21.40
B. If you don't want us to resend the replacement any more, we can apply for a 100% refund (remaining 85%) for you asap.
GBP: 428.13*0.85=363.91
Which solution would you be satisfied with?
Please advise
Regards,
Litfad
Option B- Please refund the remaining 85% asap.
Thank you
Maria M
Dear Maria,
We are willing to solve your problem asap.
We would like to invite you to write a good review to confirm satisfaction, and we could offer the remaining 85% refund of product price after we see the good review.
GBP: 428.13*0.85=363.91
You can keep the original bad review. Just rewrite a good review.
We won't ask you to lie and claim that our product is perfect.
You can provide feedback on your real experience, just show that you are satisfied with our processing results and give us five stars.
Here is the link: (link not allowed in the review)
Click the link then post your review, just a few words is ok.
Example: After ordering a **（product）, the problem we encountered was that ***. But the customer service team were able to resolve this and come to a desired solution in the end. Satisfied.
If you have left the good review, please send us the link or the screenshot so that we can process the refund asap.
We will improve our product and service. Thanks for your kind help.
Regards,
Litfad
This is undeniably a bad practice and illegitimate process, of course it should be expected that when I get my refund that is when I will be fully satisfied and put a review, and I should never be forced to do so as if I'm negotiating something that I'm not due.
Please consider refunding my money, and I will put a review, if not I will have no choice but to publish this illegal practice in the public domain.
Maria
PLEASE CAN SOMEONE CONSIDER THE AMOUNT OF STRESS THIS HAS GENERATED