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Zero stars. I ordered a product from LitFad and received in damaged packaging, with missing parts and with a defective product a month later. I was sent an email from LitFad that I had 48h to dispute any difficulties with the product. On the same day of receipt, I sent an email to the company to provide me with return details so that I may return the product. I was sent back an email that they would only refund me 5% of the total product which was $799. I declined, then they said they would refund 10%, I declined. I sent a followup email and they stopped communicating. I'm left with an unusable product and they stole my money. DO NOT USE!
Tip for consumers:
They will not provide details on how to return. Communication has ceased.
Products used:
None. It is completely unusable
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I bought the Scandanavian wood bed frame on 1/27/24 which was shipped from China with no...
